Review: Excello West Exterminating Co

Posted in the Westminster Forum

Tracer

Odenton, MD

#1 Dec 7, 2010
Rude and unprofessional. Five months after inspecting my home for my mortgage company they came after me for non-payment threatening me with" their lawyers." If I was supposed to pay shouldn't I have signed and agreement and/or recieved a bill. Nothing, just threats. Also, I can't prove it because it was so long ago, but, I believe they were already paid by the mortgage company. Now I have to pay again or else.
Susan

Westminster, MD

#2 Dec 15, 2010
I have to disagree with the above. I have been dealing with Excello for almost 15 years now and they have always been professional!! They stick to their agreements, are on time and do a wonderful job. Maybe the above didn't understand the terms of his own contract? Because I have never found this company to be unprofessional or greedy for $$ they haven't earned.
Owner

Mount Airy, MD

#3 Jul 20, 2011
You did sign something! You signed the wood destroying insect report that we provided at your settlement. You had no problem using our paperwork to obtain your loan! Numberous bills were sent to you as well as to your mortgage company. You failed to respond until further collection was mentioned. The only response received was from your mortgage company, who also had a difficult time getting in touch with you. Also, your mortgage company doesn't pay for the wdi inspection, the purchaser does. If it had been collected at the time of settlement, it would appear on the HUD-1. So if it had been paid, you could prove it.
Tracer wrote:
Rude and unprofessional. Five months after inspecting my home for my mortgage company they came after me for non-payment threatening me with" their lawyers." If I was supposed to pay shouldn't I have signed and agreement and/or recieved a bill. Nothing, just threats. Also, I can't prove it because it was so long ago, but, I believe they were already paid by the mortgage company. Now I have to pay again or else.

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