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Chris

Ypsilanti, MI

#41 Jun 4, 2012
I've been to a number of big ray shops because I drive alot and I have never had a problem, they are quick and friendly. Based on these reviews I started to question the services so I would go home and check the oil and filter but it was all new. I will be telling my friends and family to go there. Thanks big rays
Kym

United States

#42 Jun 5, 2012
I agree. I posted this previously.
Big Ray's is A-OK in my book.
Kym wrote:
It's an ok shop.
I had my oil change done there and while they were at it they checked the air filter. It was so dirty you could barley see any light through it. I only have enough money for the oil change. They threw a new air cleaner in for free.
As a way of thanking them I give the guys a "handy".
heather

Hastings, MI

#43 Jul 26, 2012
I went to Big Rays last night in wyoming, michigan. They sold me on getting the engine flushed.....tried selling me bolts and air filter and I said no. I started the car for them , as they asked, and had the air on #2. Blowing fine. The second I pull off, my air doesnt work on 1 & 2 now. Hmmm....seems a bit odd and they're telling me they wouldnt have done anything. Just seems really odd that is worked while I was sitting there getting the oil change and all of a sudden POOF, it stops.
Chris

Troy, MI

#44 Jul 26, 2012
heather wrote:
I went to Big Rays last night in wyoming, michigan. They sold me on getting the engine flushed.....tried selling me bolts and air filter and I said no. I started the car for them , as they asked, and had the air on #2. Blowing fine. The second I pull off, my air doesnt work on 1 & 2 now. Hmmm....seems a bit odd and they're telling me they wouldnt have done anything. Just seems really odd that is worked while I was sitting there getting the oil change and all of a sudden POOF, it stops.
You should have offered them a "handy".
This is key.
ripped off

Troy, MI

#45 Jul 26, 2012
ball walker wrote:
<quoted text>
Kym,
Do think it's appropriate to give the guys a "handy"?
A thank you would have sufficed.
I should not have to give the guys a handy or anything else for good service.
I'll take my business elswhere.
Karen

Troy, MI

#46 Jul 27, 2012
It's just good manners to give a handy anytime you receive good service.

Since: Jun 11

Location hidden

#47 Jul 27, 2012
the one at 7mile and telegraph has workers that smoke weed in the parking lot and sell dime bags...get lost big rays
Karen

Troy, MI

#48 Jul 31, 2012
a detroiter who knows wrote:
the one at 7mile and telegraph has workers that smoke weed in the parking lot and sell dime bags...get lost big rays
I will not go there.
That kind of bad behavior can not b e tolerrated.
I will not give any of these people anything. Period.
Duh

Wayne, MI

#49 Aug 4, 2012
Big Ray punched me in the face & stole my shoes !
Tim

Troy, MI

#50 Aug 7, 2012
No thank you.
These guys do crapy work and then expect a "tip".
I don't swing that way.
Alex

Howell, MI

#51 Nov 25, 2012
Big rays in Howell do good job the did my brakes and it went great never had an issue been goin there for 4 years now alot of these negative comments r coming from people that r stress out the have nothing better to do.my opinnion is don't judge a book from its cover the guys at big rays Howell r nice and professional the are doing there job so try the and see urself u can always go there for tire check and washer fluid and other fluid topp off its always and see how the will treat u like family..these guys the do 1000 car monthly so 10 bad comment should not affect ur decision.1 more thing the days people complain about everything just for the hell of it it makes them feel good abt the self
Alex

Howell, MI

#52 Nov 25, 2012
Washer fluid and other fluid top off and tire check is always free at Bigrays in howell
yea

United States

#53 Feb 18, 2013
I am sure the people on here taking up for Big Rays are family and friends of the company. Because Big Rays are horrible hands down. I wouldn't send my worst enemie there.
Mike s

Howell, MI

#54 Mar 29, 2014
Received a great service at the big rays in howell it's under new owner since 2011 never had an issue..I will keep going back
Carolyn w

Howell, MI

#55 Mar 29, 2014
Went to big rays in livonia today had a wonderful experience the new manager Jeremiah was very helpful and the r under new management I will go back there the check everything with there full service the even told me I could go back anytime for washer fluid and oil top off..thanks guys
Andrew

Livonia, MI

#57 Mar 31, 2014
Even Ray Charles can see that all these shill posters from Howell are the same person.

Nice work Nancy.
cobra

Howell, MI

#58 Apr 5, 2014
Had the best oil change experience at big rays in livonia today it was a pleasant experience. .thanks guys for a doing a great job on my blazer brakes work great
Andrew

Livonia, MI

#59 Apr 6, 2014
cobra wrote:
Had the best oil change experience at big rays in livonia today it was a pleasant experience..thanks guys for a doing a great job on my blazer brakes work great
You must have had your oil changed 15 times during this thread alone. You are the same poster in all these repetitive general compliments with no creativity whatsoever. Remember, when Big Ray strips your oil pan drain plug, you can use either an oversized plug or an aftermarket expanding seal there to stop the leak.
cobra

Southfield, MI

#60 Apr 10, 2014
Andrew I'm not sure what your talking about but u sound like u work for a competitor or something cuz u seem to visit this thread alot..As I said big rays in livonia did a good job on my vehicle and I was very happy with their service the are under new ownership atleast that's wat the new manager told me..
Rick

Westland, MI

#61 Aug 29, 2014
Well you learn something new everyday! I've had the same car for 5+year's and never knew there was a filter in my glove box! Cabin filter! Very excellent service. Very friendly. I will definitely return.

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