Posted in the West Wyoming Forum

Upset Mother

Allentown, PA

#1 Feb 17, 2013
On Friday, February 15, 2013 my daughter went to this establishment and got eyebrow waxing service. Immediately, following the service my daughter experienced a very painful burning sensation. My daughter said the employee knew she did something wrong because she quickly called another employee over to look at her eyelids. Subsequently, they said nothing to my daughter, charged her for the service and my daughter left the salon. I assessed my daughter's eyelids later that evening, it was evident that she was burned. The area was severly discolored and very painful to the touch, definitely burns and not just irritation. Something like this should have never happened. A licensed cosmetologist is trained to know what is a safe temperature for the wax and what area under the eyebrow the wax should be applied. This raises the question if the employees working in this established are licensed trained professsionals? I am filing a formal complaint on this business. But, I wanted to share this awful experience that happened to my daughter to prevent someone else from going through the same thing.

Kingston, PA

#2 Apr 26, 2013
Thank you for info! I will never go there!
Regal Nails Salon

Reading, PA

#3 May 4, 2014
I do not know if the customer was talking about the same store. The customer is from Allentown and this store is located in reading but any way We are licence cosmetologist and there is no safe temperature setting for max because some person would burn at minimum temperature because their skin is very sensitive to heat. We also used skin sensitive wax and our record speak for it seft for last five year without any complaint.

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