Special Touch Homecare.
concerned

Waldo, OH

#1 Oct 7, 2012
I need to know if you can trust them?
teach

Delaware, OH

#2 Oct 7, 2012
trust them with what?
concerned

Waldo, OH

#3 Oct 7, 2012
with my elderly mother,I heard some of the aids take things out o there homes
you should know

United States

#4 Oct 8, 2012
First of all they aren't nurses aides. They are anybody who walks in off the street. I knew a girl who worked for them and was a heroine addict the whole time she worked there! Can anyone say drug test!!!
Former Employee

Amesville, OH

#6 Oct 8, 2012
I have to say that I used to work there and they offer no on the job training (you just walk in to someone's house on the first day and hope that you are doing everything that you are supposed to), you have 3 months to do your CNA test (which is open book and to this day I have yet to see any type of certificate), and you have 1 month to get your background check. There are good workers as well as bad just like any business and if you do hire them for your mother there is an option to switch aides. However, Special Touch does not offer their employees any type of gas mileage and they at times may have to drive their own personal vehicles from one side of the neighboring counties to the other side of the other. They also only get paid minimum wage while other companies offers more. I'm not trying to persuade you one way or the other because there are some aides that do their job well and work to make sure that they support their families financially but which ever company you may chose to go with do a thorough check to make sure that not only are your needs being met but your mother's as well.
piketon ohio

Marion, OH

#7 Oct 10, 2012
concerned wrote:
I need to know if you can trust them?
yes you can trust them completely.
haha

Simon, WV

#8 Oct 10, 2012
piketon ohio wrote:
<quoted text>yes you can trust them completely.
People should take your word for it and u won't even post your name!! That's odd!!!
Anita

Vandalia, OH

#9 Oct 19, 2012
Hallmark is really good with the elderly.I have heard nothing but good about this company. So check them out. Hope this helps. Also I will say this. I think the women who run it are really sweet women. But when I worked for them they told me not to worry about getting my CNA that they would make sure I got it. But I had already had it from working for Best Choice and they did train me there. But Special Touch offered me no training what so ever of any kind. Not bad mouthing them just stating the facts. But if I were you I would check out Hallmark.
Fed up

Powell, OH

#10 Apr 9, 2014
The bottom line is all they care about is getting the aides paper signed so they get their money from the state. They in turn pay their "aides" the minimum. My mother has had several good aides as well as some terrible ones. She had one that took almost 1000 dollars from my mine. The last one was good at first then she started spending an hour on the phone sitting and smoking...which is against state regulations. She would then tell my mother to do stuff herself when she ask for something. I have other horror stories. The problem is when you go to them with these issues. They'd put the blame on my mom. When the one took all that money they told my mom that she knew she wasn't supposed to loan money. Where's the accountability? Its a big scam and not worth the trouble!
Brucite

United States

#11 Apr 9, 2014
Fed up wrote:
The bottom line is all they care about is getting the aides paper signed so they get their money from the state. They in turn pay their "aides" the minimum. My mother has had several good aides as well as some terrible ones. She had one that took almost 1000 dollars from my mine. The last one was good at first then she started spending an hour on the phone sitting and smoking...which is against state regulations. She would then tell my mother to do stuff herself when she ask for something. I have other horror stories. The problem is when you go to them with these issues. They'd put the blame on my mom. When the one took all that money they told my mom that she knew she wasn't supposed to loan money. Where's the accountability? Its a big scam and not worth the trouble!
have the aide arrested for taking your mothers money... I retired from a hospital and we had a orderly worker(man) he would take money out of the patients table drawers and stick it in his pockets! He was caught and arrested plus fired! Shame on whoever stole from the elderly or anyone as far as that goes
Fed up

Columbus, OH

#12 Apr 12, 2014
Brucite wrote:
<quoted text> have the aide arrested for taking your mothers money... I retired from a hospital and we had a orderly worker(man) he would take money out of the patients table drawers and stick it in his pockets! He was caught and arrested plus fired! Shame on whoever stole from the elderly or anyone as far as that goes
At the time this occurred in 2009 the Manchester police wouldn't do a thing about it. They said it was our moms word against the aide. Then the aide wrote my mom a check of 550 to repay the money. I guess my mom had tried to cash it and of course it wasn't good. The problem is we never found out the information until months and months later. When we had found the check it was maybe more than a year. Elderly people are often trusting and get taken advantage of, then they are embarrassed to seek help. Recently this aide, Crystal Adkins was attested for heroin possession. Made front page news several weeks ago.

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