Pet Plus: A new name for the same store

Pet Plus: A new name for the same store

There are 68 comments on the WHOtv story from May 19, 2010, titled Pet Plus: A new name for the same store. In it, WHOtv reports that:

For more than a year, we've been telling you about sick puppies being sold at the former Petland store in West Des Moines.

Join the discussion below, or Read more at WHOtv.

Happy Happy Customer

Asheville, NC

#21 May 20, 2010
I am not sure what happend with the last store and it doesnt affect my feelings about this one because they are not the same. I am open minded and purchased a puppy. When I asked about the origins of the puppy I was given contact information for the breeder AND was shown online how to access USDA reports that showed my puppy came from a great place. I will definately purchase again and cannot wait to provide a compaion for my new baby. THANKS PETPLUS for helping me make a great choice! I appreciate your honesty and information. You guys are great.
Hate Petland_Pets Plus

United States

#22 May 20, 2010
Happy Happy Customer wrote:
I am not sure what happend with the last store and it doesnt affect my feelings about this one because they are not the same. I am open minded and purchased a puppy. When I asked about the origins of the puppy I was given contact information for the breeder AND was shown online how to access USDA reports that showed my puppy came from a great place. I will definately purchase again and cannot wait to provide a compaion for my new baby. THANKS PETPLUS for helping me make a great choice! I appreciate your honesty and information. You guys are great.
That's where your wrong. They are the same store, only a different name. Same practices, shady business that petland is. You are the type of person who needs to open your eyes and see that you are only supporting puppy mills. You know how easy it is to fabricate a website or person who will give them a good reference? My 6 year old can do that much, people need to wake up and see the shady bs this place does.
ohenry

Ames, IA

#23 May 20, 2010
Show your disgust along with other Iowans on HeyIowa.com

Since: May 10

Des Moines, IA

#25 May 20, 2010
Great job Sonya! Let's shut this place down. Anyone check out Animal Planet on Monday? Puppymills are the supplier of these places. Shame on Brian Mohrfeld, may you get a conscience one day. Karma, may it come to you and all the other participants of puppymills
birdchick

Des Moines, IA

#26 May 20, 2010
Happy Happy Customer wrote:
I am not sure what happend with the last store and it doesnt affect my feelings about this one because they are not the same. I am open minded and purchased a puppy. When I asked about the origins of the puppy I was given contact information for the breeder AND was shown online how to access USDA reports that showed my puppy came from a great place. I will definately purchase again and cannot wait to provide a compaion for my new baby. THANKS PETPLUS for helping me make a great choice! I appreciate your honesty and information. You guys are great.
How about you take a nice drive to your "great place"? Stop by Brian's place too and you may change your mind
Trina

United States

#27 May 20, 2010
Yes, these animals are coming from West Point, IA. I have looked into the USDA report and even looked at the air view of their property. It is several members of a family raising these poor animals and then selling them to PetLand/PetPlus or other stores. We need to stop buying from them and either research a breeder and learn the proper question to ask the breeder or go to ARL's and adopt a pet that will otherwise die for no good reason, but it can't find a home.
I did purchase a puppy from PetLand and just after we purchased her the manager Scott wanted to talk to us and go over her packet of papers. He told us she had luxating petelus in both her legs and she would not ever need surgery for them, plus we found out after we exposed our other two pets and two of my moms pets to her that she had kennel cough and had to have all of them put on medicine. I called the store and Scott was not in yet but the lady I talked to said she would give him a message and he'd call us back, he never did. Same as when he told us to take her to AvonDale Vet and they are terrible there. I took her to my regular vet and was told she will more than likely have to have surgery on her knees. She also had yeast infection in both her ears.
We were told that if we had her spayed at a different vet they would give us $50.00 back if we brought the recpiet in, no luck there either.
Don't buy from these places, they will say anything they can to make you take home one of there pets. Investigate it first.
LisaB

Phoenix, AZ

#28 May 20, 2010
To whoever said they purchased a puppy from this place (or any petstore, whether brick and mortar or online):
This isn't about YOUR puppy that you purchased. It's about the breeder dogs suffering in HELL. For years. And years. Until they are no longer profitable for the breeder. That's usually about 5 years for a brood bitch.

Puppyfind is just another pet store -- many of the same breeders who sell to petland use that site and other websitess to hawk their wares. That way they cut out the middle men (the broker and the pet store) and avoid USDA inspections by selling directly to the public. Thoe internet dealers are often worse than the USDA inspected kennels because they fly under the radar.

Until people realize that they HAVE to visit the breeder in PERSON to see where the pup was born and raised, we will continue to have puppy mills, dogs dumped in shelters and dogs euthanized due to overpopulation.
jimbo

United States

#29 May 20, 2010
why would e we think, it would be any different, with the same players. Just different name.
Research before you buy

Ames, IA

#30 May 20, 2010
The bottom line is that NO pet store gets puppies from quality breeders. A good breeder would want to personally speak to potential owners and make sure they are choosing the best home possible, not leave it up to a store who will give a dog to anyone with the money. Their suppliers are in it purely for profit, when that happens people cut corners and you end up with sickly or poorly bred dogs.

If you want a puppy, spend some time researching a breeder with a good reputation and strong ethics. Or adopt from your local shelter. The dog will be with you for the next 15 years or so, you should have high standards for the source you buy it from.
Hannah

United States

#31 May 20, 2010
I feel angry just reading this. There is no excuse, including ignorance that justifies any pet store getting puppies from puppy mills. Everything possible needs to put puppy mills out of business. Calling them breeders gives legitimate breeders a bad name. We need to educate people about what goes on in these mills. They would not be in business if they were not selling puppies. There also need to be strict laws regarding these places and they need to be enforced. My heart goes out to both the puppies and those who purchase them only to watch them become ill. In peace, Hannah
Jesse

Cedar Rapids, IA

#32 May 20, 2010
I recently purchased a German Shepherd from them. Yes I will admit the prices were extremely high but thats expected coming from the Jordon Creek area. I spent a few hours everyday just watching him and his temperment in the cubical where you get to play with the puppies. They didn't seem too mind I was there for that long. The staff seemed friendly and even brought out a book and got on the internet describing thing's a new owner of a German Shepherd should look for.
Pet ------

Berlin, MD

#33 May 20, 2010
Jesse wrote:
I recently purchased a German Shepherd from them. Yes I will admit the prices were extremely high but thats expected coming from the Jordon Creek area. I spent a few hours everyday just watching him and his temperment in the cubical where you get to play with the puppies. They didn't seem too mind I was there for that long. The staff seemed friendly and even brought out a book and got on the internet describing thing's a new owner of a German Shepherd should look for.
They did not mind you being there a long time because you are an easy mark.
DogLover10

Chicago, IL

#34 May 20, 2010
Thank you for writing this story. Enough is enough with these horrible, vicious pet stores who buy animals from puppy mills. Please keep this story at the fore front and let's put these heartless puppy mill owners out of business. Please adopt from your local shelter!
Sunday Visitor

Des Moines, IA

#35 May 20, 2010
I was in the store on Mothers day and I could not believe what I saw. There were people in there having a great time playing with the animals like they owned them and I did not see preasure from anybody to buy anything. Looks like to me its a great place to take your kids and interact with the animals. I like how people can judge a book by it's cover. I think we should give the store a chance. I would love to buy the bulldog if he could ride a skateboard.
Pitzer Ia

Palo, IA

#36 May 20, 2010
That's the problem with our society we let others do our thinking and just go with the flow cause it's easier. People need to get up and go see for themselves what all this is about and then make a decision of their own-that's why God gave us each a brain!! There are quite a few stores around that if you visit and then compare to PetPlus it may suprise you. If you aren't happy or satisfied with what you saw then by all means confront them with facts based on your own views and not some rumor mill!!
DRH

Davenport, IA

#37 May 20, 2010
Kelsey -
It doesn't have anything to do with you loving your dog. The fact is every pet store selling dogs is getting them from a puppymill/mass breeder. A reputable breeder would NEVER sell their dogs to a store. They will spend more time and energy interviewing you the prospective owner to make sure they are placing their dog and breed in a responsible forever home. A reputable breeder does not sell over the internet and thru the newspaper and they only breed one dog breed and not very often.
The fact that you love your dog you should vow to never buy anything from a pet store that sells dogs - walk out and let them know why and that you will never be back. That is the only way to shut down these horrible puppy mills and help save the poor abused parents of your misguided purchase.
Kelsey wrote:
I bought a bull terrier from the store when it was known as Petland. The only problem I had with my dog was kennel cough. Other than that I have had no problems with her. She's the best thing that I have ever purchased. I love her.
DRH

Davenport, IA

#38 May 20, 2010
Jesse

You need to educate yourself on puppymills and realize your purchase just supported that. It is hell on earth every minute of every day of every month of every year for 10 + years - the ENTIRE LIFE of the poor breeding stock in these mills - why on earth would anyone knowingly support this and continue to line the pockets of the immoral people running these operations? Do you have an answer for that or do you simply not know?
Jesse wrote:
I recently purchased a German Shepherd from them. Yes I will admit the prices were extremely high but thats expected coming from the Jordon Creek area. I spent a few hours everyday just watching him and his temperment in the cubical where you get to play with the puppies. They didn't seem too mind I was there for that long. The staff seemed friendly and even brought out a book and got on the internet describing thing's a new owner of a German Shepherd should look for.
jason w

Peoria, IL

#39 May 20, 2010
Boycott!
Pet ------

Berlin, MD

#40 May 20, 2010
Fool me once, everyone knows how it goes
4fairplay

United States

#41 May 20, 2010
Pitzter IA had the best comment I read and agree completely. Reading through comments it's amazing how many people say they have been in the store and saw completely different things. Sickly, lethargic animals and rude clerks to happy healthy animals and very helpful clerks. Best way to get to the truth is to go there yourself and judge on what you see personally.
The media seldom does a well rounded article anymore. They focus on sick animals, but not ONCE have I ever seen them go out of their way to compare it to the number of people who got healthy, happy pups from the same places.
What I really find peculiar is that no one ever questions the prices the vets are charging to care for these sick puppies. I watched the news report on tv.$150 per x-ray?$300 per nebulizer treatment? My vet has had a successful business for 30+ years. It cost me $25 to have my dog x-rayed. I paid less for 10 days of nebulizer treatments for myself when I had pneumonia than this vet charged him for one treatment for his pup! It costs me $55 to have my vet clean my dogs' teeth when they need it. I'd lay odds THIS vet charges around $250.
It also struck me as odd that the owner of the viszla pup didn't notice this pup acting sick at the store but she suddenly couldn't breath, was lethargic, etc. as soon as he got home with her. Why did he keep her instead of taking her right back to the store? Did she really get sick that quickly or was it a few days later? Pneumonia and bronchitis are both sudden onset illnesses. Neither have know incubation periods. Could one or both of those pups have gotten sick AFTER the sale due to the weather changes we've had between warm and cold and rainy? They were used to being inside a warm store.
It's very easy to blame the store for selling sick pups when you get only one side of the story in the media with very few facts other than what they choose to tell you.
Before you sing the praises of ARL too loudly, maybe you should check into their background and see how many times they have had to kill all the animals in it because of outbreaks of distemper or parvo. There is NO place you can ever recieve a 100% guarantee that the dog or pup you buy will never get sick. They are living, breathing beings and are just as prone to fall ill as you or I. No pet shop, shelter, or breeder can make a 100% guarantee on life.

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