Review: Lilian S Ong Inc - William Ar...

Review: Lilian S Ong Inc - William Ardary DDS

Posted in the West Covina Forum

Joseph Sun

Rancho Cucamonga, CA

#1 Dec 23, 2009
Please beware of this dentist- Lilian S. Ong!!! If you are thinking about getting any dental work done by this dentist, please don't!!! Lilian Ong charged my mother-in-law $1,400 for an upper denture and gave her something that does not even fit. The dental device also injured my poor mother-in-law's mouth. Now Lilian Ong is putting all the blame on my mother-in-law and even went as far as saying that she respects my mother-in-law as her own mother and that she did my mother-in-law a favor. What kind of a doctor or person would do such a thing to a poor, unsuspecting, 80-year-old woman? Taking her money, giving her a dental device that she cannot even use, and then puts all the blame on the victim and says she was really doing the victim a big favor. Stay away from this dentist. Trust me. You don't ever want to have any dealings with this doctor!!!
Ernie A Liem

West Covina, CA

#2 Dec 1, 2010
I really appreciate what Dr. Lilian Ong has done for my teeth and my smile.
She is willing to work with my budget and different options of treatments were explained to me. I am very happy with the dentistry she has done for me and the end result. I definitely recommend her office and her staff to all my friends and families. They are very caring people, they do not rush you in and out like a number. What I really impressed with the office is the experience that I have in this dental office. The cleanliness, professionalism and the care the doctor and the staff have given to me were outstanding. I DO NOT FEEL HER SHOTS
at all, because she jiggle your lip while she administering the local anesthesia.
She makes sure that you are totally numb before she starts her procedures.
I had my teeth pulled by her and I did not feel any pain, it was quick and easy.
I was a dental phobic before, the experiences I have with doctor Ong have given me back the courage to go see a dentist. Choosing the right dentist will make your visit to that dentist enjoyable trip, I definitely love coming to this office.
J John

West Covina, CA

#3 Dec 1, 2010
I have been seeing Dr Ong for over 20 years, and I just love her. She and her staff are awesome! I wouldn't go anywhere else :)
Lina Felix

Monrovia, CA

#4 Dec 13, 2010
Dr. Ong has helped me have a more confident smile by fixing my teeth with braces. I used to be very self conscious about my smile when I showed my teeth because they were protruding on the bottom teeth. I never liked to smile big, but since my braces came off I now smile with confience. I am also very educated a little bit more leaving her office. Dr. Ong and her staff are very well informed about whats healthy for maintaning great teeth, but also for a healthy body. Thank you Dr.Ong you are an amazing dentist.!
Helen Wu

Diamond Bar, CA

#5 Jan 23, 2011
I can't say enough great things about Dr. Ong and her office and staff. They are professional and experienced. Dr. Ong has won awards and achievements in the dental profession; she always invests time to be updated on the latest technology and acquiring add'l techniques and skills. She gives back to the community with her personal time and donates her services. This is an office with integrity. I know I'm in good hands. My whole family and children go to see her for dental care. We have known her for 7 years and I'm so thankful we have a great dentist.
Jennifer W

Monterey Park, CA

#6 Feb 7, 2011
Dr. Ong, Dr. Chris and their office staff are very friendly, professional and ethical. My husband and I go there regularly for dental cleaning. Both of us are very satisfied with their professional service. My two kids also go there for their ortho treatment. They got their braces done there. Dr. Ong is very patient, very ethical, and her payment plan is very reasonable and affordable. Overall, I would say without any hesitation that Dr. Ong and her staff are very ethical and professional. I would highly recommend Dr. Ong as a highly competent and professional dentists to my friends and relatives.

Burbank, CA

#7 Aug 4, 2011
fake comments above

Philadelphia, PA

#8 Oct 27, 2011
I would highly recommend that any patient who should undergo any treatment at this facility with this so called oral surgeon be well aware of what they will have to deal with once they leave the facility. First the front office staff will request payment in full prior to even verifying benefit coverage. Im sorry but i dont want to play that reimbursement game. Second please please verify exactly what you will be put through while sitting in the back dental chair. We are not a family of liars but according to that office we are. I was supposed to be sedated for tooth extractions and was awake the entire time. They specify otherwise and will not budge on that fact. I am filing a claim with my insurance and the ADA because i never want anyone else to go through what i did. I am in more pain then when i went in with pain. I remember everything. BUt its that whole he said she said game. I sorry but i dont like games nor do i want to play. But if i dont stand up and say this office needs every license they have revoked then others may suffer on account and i coldnt live with that. Please take caution and look into another surgeon in the area. My child would have dont a better job with a pair of fisher price plyers.

Kountze, TX

#9 Feb 13, 2013
Could you give me an estimate on what you paid for braces?

Tell me when this thread is updated:

Subscribe Now Add to my Tracker

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

West Covina Discussions

Title Updated Last By Comments
News Whata s the best way to end L.A.a s homeless cr... 7 hr ANTI FRAUD UNIT 16
A real car show with excitement 10 hr oasis of cars 1
D Boyer tells more lies 11 hr island estates 4
News UCLA FOOTBALL NOTEBOOK: Neuheisel says Prince w... (Sep '10) 20 hr Bruin For Life 32,407
Clear water group wayne lee 22 hr more readers views 2
A push for council districts WC Wed districts in 1
history of gangs in west covina (Dec '07) Sep 24 OSA GREENLIGHTERS 2,770

West Covina Jobs

More from around the web

Personal Finance

West Covina Mortgages