danann

Weatherford, OK

#21 Aug 5, 2012
Billing must I say more, they don't know what they are doing, you get a collection bill before a bill, because it takes them so long to file insurance, when u call for them to explain an explanation of benefits they can not.
They simply don't know their job. Can't they pay enough to get good help?????
curious

Lawton, OK

#22 Aug 5, 2012
danann wrote:
Billing must I say more, they don't know what they are doing, you get a collection bill before a bill, because it takes them so long to file insurance, when u call for them to explain an explanation of benefits they can not.
They simply don't know their job. Can't they pay enough to get good help?????
Nope, they don't pay good at all. And the higher ups wonder why there is such a huge turnover out there. People leave left and right because of pay.
danann

Weatherford, OK

#23 Aug 11, 2012
curious wrote:
<quoted text>
Nope, they don't pay good at all. And the higher ups wonder why there is such a huge turnover out there. People leave left and right because of pay.
If they paid there employees better they would treat people differently and they would have more confidence in there hospital. The girls no nothing and as u said a huge turnover, when u call for billing they NEVER and when u leave a voice message they never return your call. Customer service stinks!!!! Debbie Howe does not seem to understand any of this and where are our new Family Doctors?? Once the new hospital was going to be built it was all to be better. lol!!
resident

Euless, TX

#24 Aug 11, 2012
I'm still amazed someone actually defended Clinton's hospital. I live in Clinton and have driven to weatherford multiple times because Clinton's hospital sucks! Not only do you wait hours and I do mean hours before being seen when going to the ER but the care level you do receive is beyond horrible. My little brother went in for pain just 2 weeks ago. His arm was hurting bad and the on call doctor just dismissed him and said he was fine and that kids tend to over react. We then drove to weatherford where they actually did an x ray and found out it was fractured!
danann

Weatherford, OK

#25 Aug 12, 2012
resident wrote:
I'm still amazed someone actually defended Clinton's hospital. I live in Clinton and have driven to weatherford multiple times because Clinton's hospital sucks! Not only do you wait hours and I do mean hours before being seen when going to the ER but the care level you do receive is beyond horrible. My little brother went in for pain just 2 weeks ago. His arm was hurting bad and the on call doctor just dismissed him and said he was fine and that kids tend to over react. We then drove to weatherford where they actually did an x ray and found out it was fractured!
I did not defend Clinton's hospital it is worse or equal to Weatherford's. W'fords at least has some great ER Dr's but the wait and the billing. It is bad when we have not a choice for care when we need it. At least we can choose OKC for primary care and use these hospitals as drop off centers on the way to OKC...
I approve of Weatherford Drs over Clintons.
curious

Edmond, OK

#26 Aug 12, 2012
Debbie Howe sits in her office and only comes out to go to a meeting or get something to drink. She never gets out on the floor to meet or talk to the people who work there. Half the employees don't even know what she looks like. And the billing office has been having a big turnover lately. The new ones probably don't even know what to do. Some of the stuff at WRH is a HUGE joke and other stuff there is good.
danann

Weatherford, OK

#27 Aug 22, 2012
curious wrote:
Debbie Howe sits in her office and only comes out to go to a meeting or get something to drink. She never gets out on the floor to meet or talk to the people who work there. Half the employees don't even know what she looks like. And the billing office has been having a big turnover lately. The new ones probably don't even know what to do. Some of the stuff at WRH is a
HUGE joke and other stuff there is good.
I believe about Debbie Howe sitting in her office all day and probably doing nothing or getting complaints. The business/billing office is a complete wreck, they know nothing about billing even the ones over them!!They bill incorretly and Mary Howe will do nothing about it, she has been notified of incorrect billing. WRH needs help bad!!!!!
Knotsewnegative

Fort Worth, TX

#28 Aug 24, 2012
Stilly Reservist wrote:
How about this...Weatherford Hospital has factually killed/almost killed a bunch of people...we are tired of walking up to the counter only to be met rudely by the snotty little bitches that are at the counter...get off your goddamn facebook or card game and help people out...How could anyone defend this piece of shit joke that has everything to do with Rick Koch making money...It just has had really bad karma from the get go...and will ALWAYS have bad karma. FUCK OFF WEATHERFORD HOSPITAL
Can you give some specifics on who was killed or almost killed because if this is fact wouldn't the hospital be in trouble for this? As for the "snotty B... at the counter" they do not have patient interaction other than registering the patient. But then again... who am I kidding? Anyone who has to use such language as you wouldn't understand logical reasoning?
shadow

Lawton, OK

#29 Aug 24, 2012
Stilly Reservist wrote:
How about this...Weatherford Hospital has factually killed/almost killed a bunch of people...we are tired of walking up to the counter only to be met rudely by the snotty little bitches that are at the counter...get off your goddamn facebook or card game and help people out...How could anyone defend this piece of shit joke that has everything to do with Rick Koch making money...It just has had really bad karma from the get go...and will ALWAYS have bad karma. FUCK OFF WEATHERFORD HOSPITAL
By your saying "we are tired of walking up to the counter only to be met rudely by the snotty little bitches at the counter" tells me that you've been going there a lot. Did you not get the drugs you wanted in the ER? There are a lot of people that go there for that reason you know. Maybe you're pissed because one of the doctors didn't give in to you.
danann

Weatherford, OK

#30 Aug 26, 2012
shadow wrote:
<quoted text>
By your saying "we are tired of walking up to the counter only to be met rudely by the snotty little bitches at the counter" tells me that you've been going there a lot. Did you not get the drugs you wanted in the ER? There are a lot of people that go there for that reason you know. Maybe you're pissed because one of the doctors didn't give in to you.
An elderly person with many illness and cannot get an appointment with their regular Dr. as u would expect, has to go to the ER it is their children or relatives who do the paperwork. The girls are very snotty, and no I am not not there for pain med. Have u heard of chronic medical illness or just elderly illness?? These girls are so unprofessional. Have u ever had major chronic illnesses that u have to go to the ER to breathe, for your lungs, your heart??? It is the snotty girls we are talking about!!
shadow

Stillwater, OK

#31 Aug 28, 2012
danann wrote:
<quoted text>
An elderly person with many illness and cannot get an appointment with their regular Dr. as u would expect, has to go to the ER it is their children or relatives who do the paperwork. The girls are very snotty, and no I am not not there for pain med. Have u heard of chronic medical illness or just elderly illness?? These girls are so unprofessional. Have u ever had major chronic illnesses that u have to go to the ER to breathe, for your lungs, your heart??? It is the snotty girls we are talking about!!
Report them then. File a complaint; at least that might get it checked out. And I know there are people with chronic illness, those are not the ones I'm talking about. I used to work there several years back and would see people who would come in for a toothache instead of going to a dentist. They wanted IV pain drugs and threw a fit when they didn't get their way. That could be one reason why some of the people there are very "snotty" I"m in no way excusing their behavior because they should treat everyone the same way but I know they don't.

Since: Jul 12

Location hidden

#32 Sep 8, 2012
shadow wrote:
<quoted text>
Report them then. File a complaint; at least that might get it checked out. And I know there are people with chronic illness, those are not the ones I'm talking about. I used to work there several years back and would see people who would come in for a toothache instead of going to a dentist. They wanted IV pain drugs and threw a fit when they didn't get their way. That could be one reason why some of the people there are very "snotty" I"m in no way excusing their behavior because they should treat everyone the same way but I know they don't.
I have also worked there and never would I have thought to talk or treat a patient snotty or unfriendly. I am very well aware of the ones wanting pain meds or shots but u treat them just the same as a patient as a receptionist. There is a thin line u can cross if u want to be otherwise and that is is they have no money and they are there for pain meds, then u can pressure them for all they owe that is one way of getting at them but not being rude or snotty like they are to everyone!!! If they get those IV or pain pills that is why they are back for more!Believe ME reporting them would do NOT ANY GOOD AT Weatherford Regional Hospital they all missed that part in their training, BE NICE to patients!! I hate this hospital, and u would think for a small town hospital u would have the nicest people working for it. NOT!!!
Been there

United States

#33 Sep 22, 2012
I've had more people ask me what is wrong with the ER because they know I used to work there. They say it has gotten so slow that they will never go back again. Why doesn't Debbie Howe get off her big butt and do something about certain people there? I mean, waiting in ER for 3 to 5 hours to get a bad cut stitched up! That's unreal and shouldn't be happening. I know there are directors there who play favorites in their departments but Debbie Howe just doesn't seem to care. She sits in her office and never interacts with the people who work for her there. Wages there are a joke but yet everyone is told that they are up to par on what other hospitals pay their employees. WRONG!!!!! Other hospitals pay a lot more than this hospital does. No wonder no one will stay working there.
noname

Altus, OK

#34 Oct 30, 2012
Seems like the hospital has been getting tons of complaints about the wait time lately because it's been on the local news station for the last two days. Some people have waited for almost 9 hours, what a joke. Unless there are trama's going on, it SHOULD NOT take that long!!! No wonder I hate going there.
shadow

Altus, OK

#35 Nov 25, 2012
For the second time, the billing department has screwed up on my bill. Can't those people get ANYTHING right? I can tell this place isn't run right by the amount of jobs they are always listing!! Bet it's a horrible place to work.
resident

Oklahoma City, OK

#36 Nov 25, 2012
Bet Debbie Howe and Stephanie Helton make very good wages though. Have you seen the houses they live in? While they pay their workers no better than Wal Mart or SWOSU, mini wages that no one can live on so they have to work two or three other jobs just to survive!!!!
shadow

Altus, OK

#37 Dec 7, 2012
I"m sure that Debbie gets her $5000 bonus every Christmas while the other employees get a certain amount for however many years they've been there. Iknow someone that worked there for 5 years and her bonus at Christmas, after taxes were taken out, was $20!!!!!!!!!

Since: Dec 12

Altus, OK

#38 Dec 7, 2012
You Oklahoma folks are nuts. I only live here because my job brought me here
brook

Elk City, OK

#39 Dec 20, 2012
I have never had a problem at WR. I bet most you guys are on sooner care or dont have an health insurance. Stop bitching and help your self. If you act like tash you will be treated like trash.
danann

Ballwin, MO

#40 Dec 23, 2012
brook wrote:
I have never had a problem at WR. I bet most you guys are on sooner care or dont have an health insurance. Stop bitching and help your self. If you act like tash you will be treated like trash.
U must not have the medical problems to have to use WR, as many do. And no we do not have sooner care/welfare and we r not trash. I have ins. That pays double coverage so i owe nothing. I have nothing but problems u with billing and get turned to collections before the second insurance pays after the 1st. The billing does not know what they r doing, try talking to them. People r having to wait up to 6 to 8 hours and r very sick. Mistakes r made!! A new administrator is needed bad!!! They need to clean house. They have been offered to be taken over by Integris Baptist, and St. Anthonys. Weatherford deserves better healthcare!!! One more thing, if a patient does not have ins. Or is on soonercare ,they are to be treated the same. We don't know where r healthcare is going and u may be on soonercare!!!

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