How rude!!! Papa Vitos
Comparison

Mobile, AL

#122 Nov 6, 2011
We were in the Belleville area last night and decided to eat at the Papa Vito's Belleville. The pizza there did not compare to the Waterloo Papa Vito's pizza. Not sure what the difference was. Cheese tasted different than I remembered. Kind tasted frozen pizzaish. Waterloo by comparison is better, although its been awhile for us. Just havent had the extra time to wait.
nvmnd

United States

#123 Dec 2, 2011
vixen76 wrote:
I have never been treated in such a disrespectful way and left upset and crying!! I would like to file some type of formal complaint against the person who I believe is the owner, Jerry, that spoke to me as if I was a dog. I am a single mother of 3 who went to pick up food for my children and myself. I called around 6pm tonight to place an order to go and waited for several minutes for a young lady to take my order. She informed me that my order would be ready in 75 minutes. I looked at the time and it was 6:12pm. I arrived at Papa Vito’s around 7:15. A young gentleman asked for my name and informed me that my order wouldn’t be ready for another 20 minutes. Which was fine since I was 15 minutes early. I decided to stay and until instead of driving home and the young man took my form of payment. About 15 minutes later Jerry asked the young lady if I had been taken care of. She asked me what my name was and looked for the order and so did Jerry. The man found the ticket and said that I was early and that the order was not placed until 6:25. I stated that I knew for a fact it was 6:12. Jerry then told the lady to refund my money and apologized for the wait. At the time I thought that was really nice and assumed I was still getting the food I had ordered for myself and children. I continued to wait and that’s when things got highly inappropriate. Jerry had an attitude and snapped at the young lady asking if she had refunded my money. She stated yes and then asked why I was still there. He stated that he doesn’t have my order and that he will not be making it since he refunded my money. He also stated again that I was early and that the order was taken at 6:25. He stated that “he is on Papa Vito time not the time I have in my kitchen” and that I should “take the money he refunded and buy my dinner for my family somewhere else”. I could not believe the way this business owner who is supposedly such an upstanding citizen in the community and is involved our local schools have such a negative attitude and treat a person like a dog. Keep in mind we had already waited over 75 minutes for our dinner!!!
Everyone knows its a long wait for PV. Its beacause its good food that people love. I'm sureu were prob arguing w him and causing a scene that he didn't have time to deal with. Why do you have to throw in the single mom just trying to feed my child card? Loser
not

United States

#124 Dec 2, 2011
I've lived 3 blocks away for 16yrs and haven't eaten there in 15. And won't.
corinna

Dallas, TX

#125 Dec 3, 2011
Comparison wrote:
We were in the Belleville area last night and decided to eat at the Papa Vito's Belleville. The pizza there did not compare to the Waterloo Papa Vito's pizza. Not sure what the difference was. Cheese tasted different than I remembered. Kind tasted frozen pizzaish. Waterloo by comparison is better, although its been awhile for us. Just havent had the extra time to wait.
That's interesting because everything is the EXACT same!
bye jerry

Highlandville, MO

#126 Dec 3, 2011
This guy is an idiot. He has no clue how to run a business ....he was rude to me as well. I will never patronize them again. I also make sure I tell everyone about my awful experience.
sorry

Waterloo, IL

#127 Dec 4, 2011
nvmnd wrote:
<quoted text>
Everyone knows its a long wait for PV. Its beacause its good food that people love. I'm sureu were prob arguing w him and causing a scene that he didn't have time to deal with. Why do you have to throw in the single mom just trying to feed my child card? Loser
I enjoy PPV salads and pizza. We rarely order because we don't have time to wait. If I call at 4 it is an hour wait. If I call at 4:30 it is 90 minutes. We go to Imos. I love their pizza second best, but my time is an issue and we just can't wait. I probably order once a year because we just never have the time.
COOKIN

Mobile, AL

#128 Dec 14, 2011
corinna wrote:
<quoted text>
That's interesting because everything is the EXACT same!
Must be the Electric OVENS...not the same

Since: Feb 11

Location hidden

#129 Dec 14, 2011
Do you people realize that when he takes 90 minutes to prep a meal you're not obligated to wait? After an hour he's taken responsibility for that food and the expense of throwing it away if you don't wait that long.
wth

United States

#130 Dec 14, 2011
Anyone that waits that long is an idiot that must have no life .. their food is definately not worth that wait! It's mediocre at best.
justsayin

United States

#131 Dec 18, 2011
Barb Geoppo stands back there & makes all the food herself. Jerry is an ass who sits on a stool & puts stuff in boxes. It is what it is, but I like the food, so will get it when I have time to wait.
Out of Town

Mililani, HI

#132 Jan 19, 2012
I love papa vitos and cant wait to eat there again.
Slow Boat

Belleville, IL

#133 Jan 26, 2012
Out of Town wrote:
I love papa vitos and cant wait to eat there again.
If you order now it may be ready when you get there...NOOOOOOOOT
joket

Fort Scott, KS

#134 Jan 26, 2012
If you order now you just might get it in time for dinner TOMORROW night. This place is a joke!
BIZ Watch

Belleville, IL

#135 Feb 24, 2012
Out of Town wrote:
I love papa vitos and cant wait to eat there again.
They may be closed by then...atleast the Belleville Papa Vitos.
workerbee

Belleville, IL

#136 Feb 24, 2012
Papa Vitos Belleville IL Employee & Vendor Closure Countdown Clock http://countdown.onlineclock.net/countdowns/d... (Warning - Clock Can Speed Up)
annonomous

Saint Louis, MO

#137 Nov 14, 2012
These owners are real peices of work they are some of the rudestpeople i have encountered i don know how they keep their buisnes but i do knowwhy they have a hightturn over rates for employees tehy treat their employees like mules they veebaly abuse tehm all night jerry sits at his end drinking and caling his employees stupid and every other name in the book all night and has even been known to send employees to go sit in the bathroom as a punishmen in front of customers noless i was appaled their wait times are rediculouslylong for their soggy pizza and their place is dirty and unsanitary if u ever go in there head to the bathroom and look back at their sinks and and cleaning area it is discustingly dirty and barb one of the owners and the cook sits down there makeing food with no glove without stopping to wash her hands all night it is veey unsanitary the state or some one needs to come evaluate their place and it needs to be some one that doesnt know them pesonaly so they can get the shitty score and rateing they deserve i wish nothing but the worst for them
Cahokia

Alton, IL

#138 Nov 14, 2012
When we move to Waterloo, we'll try the place for ourselves.
annonomous

Ballwin, MO

#139 Nov 14, 2012
omg wrote:
gerry is an inconsiterate prick who would get drunk all the time and would blame his employees for his own mistakes. Barb who u say is nice and works her ass off,but she is just as minapilative and two faced like gerry is. once a crook always a crook. Also paying under the table has been going on there since the place started in the early 90's
this is true she doent even let the employees hold or count their own tips the workers have to beg for their chexks and they trybto rip their customers off they wont even fully honor their farm berrow discout it says it is one dollar per extra topping and they charge a dollar fifty when they get away with it

Since: Sep 12

Location hidden

#140 Nov 15, 2012
best danm pizza in Waterloo!
TheLoo

Waterloo, IL

#141 Nov 17, 2012
lance manyon wrote:
<quoted text>
Well aren't you quite the politician!!??? Pick one insignificant aspect of the entire statement as a way of debunking the entire whole of the premise.
Isn't that cute!
You are correct! It is insignificant to the entire complaint. So why even mention it? It was thrown in for sympathy. I agree with 'Waaa'. Get over the fact that your a singlr mom. No one cares.

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