Refusal to pay dry cleaning bill!

Posted in the Waterford Forum

Pam York

Romulus, MI

#1 Jun 3, 2010
My family and I went to O'Tooles on Cass Elizabeth for a Mother's Day brunch. It was the worst food and set up I have every tasted or seen and the service was lousy! The salad and dressing had food in it that didn't belong there, the roast beef was tough and the guy cutting it couldn't even crack a smile. The dessert table had about 3 choices and they were lousy tasting and dried out! They had a chocolate fountain that was full of food that kids dropped in it so you didn't dare even try it! They had empty hot trays that never seemed to be refilled so we never knew what else we could have had (would we even dare)! I don't think anyone has to even try to figure out that we won't be back there again - not even for a drink on a non-holiday. The place was just dirty and lacked any kind of luster at all. Advice to Waterford: stay away or risk getting sick and depressed.
Pam York

Romulus, MI

#2 Jun 3, 2010
Sorry, I forgot to add that the waitress at O'Tooles spilled coffee all over me and my mother and then walked away without assisting in cleaning it up. The manager refuses to pay any dry cleaning bills for our clothes. Nice.

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