Review: Bedford Gold & Silver Exchange
Posted in the Watauga Forum
#1 Jun 23, 2011
I drive past this place almost every day...it's on 183 between Industrial and Westpark Way. I decided to go there when I wanted to sell my gold. I got a great deal on the gold they bought from me, and they fixed some things for me during the transaction and I also bought some batteries from them that they put in my watches. I was very impressed at the customer service....they are very genuine, and it is very obvious that EVERY customer receives great treatment, not just the high rollers. About a year later I decided to put my Mom's diamond from her wedding ring (parents divorce) into a wedding band for me. I wanted a special tension setting, which I guess is not very popular here in Texas. Richard (the owner...or one of the owners, I'm not sure...) took a lot of time with me to get to where he knew what I wanted, quoted me a price, and I left. Later, a friend of mine told me to check out another jewelry store in the mid cities area just to see how the price differed. Well, I'm sure glad I did that. First of all, the other store (It was also an independent jeweler, not a chain) was not very busy (not a good sign...) and when I explained what I wanted they basically said they don't do that kind of setting and tried to get me to pick something out of a book. I left after the lady I was working with told me I should go home and look on the internet to see if I could find a picture to bring her. Needless to say, I went back to Bedford Gold and Silver and dropped off my diamond to have the ring made. I picked up my ring today. Not only did I get a very fair price on the band, it is so beautiful I cried right there in the store. Probably the most important part of this review is the band I bought was white gold, and cost less than $1000. Their customer service is so sincere and genuine, you would have thought I just spent a million dollars there! I will recommend them to every one I know and will always be a faithful customer.
#2 Feb 7, 2013
Is there a gold and silver exchange in Albuquerque? I found http://www.castlegoldandsilver.com/ and it looks like they could help me. Has anyone traded with them?
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