Family Clinic Receptionists

Family Clinic Receptionists

Posted in the Walnut Ridge Forum

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Flu

United States

#1 Feb 2, 2013
Have they been rude to you? They seem to treat me like I'm an idiot everytime I call to make an appointment! When in reality, I'll bet anything I have more education than all of them combined! There's a couple, I guess the two always setting in the front answering the phones, that are real bitches! I've been a faithful patient for nearly 47 years, spent enough money to buy the place 3 times, yet am talked to like a 4 year old. I will be letting Dr. Spades know about this. Your thoughts?
Motorcycle 4- sale

United States

#2 Feb 2, 2013
Beth tribble thinks she is somebody but she not!!!
agree

United States

#3 Feb 2, 2013
Flu wrote:
Have they been rude to you? They seem to treat me like I'm an idiot everytime I call to make an appointment! When in reality, I'll bet anything I have more education than all of them combined! There's a couple, I guess the two always setting in the front answering the phones, that are real bitches! I've been a faithful patient for nearly 47 years, spent enough money to buy the place 3 times, yet am talked to like a 4 year old. I will be letting Dr. Spades know about this. Your thoughts?
I have more education than all three combined as well and have been going there for at least thirty years. I probably know more about the health profession than they do and they talked to me like that. I think they need a rectal exam to say the least.
agree

United States

#4 Feb 2, 2013
A rectal exam or topix? I wonder which one is worse.
Guest

Shreveport, LA

#5 Feb 2, 2013
I was there a few weeks ago. While I was waiting to be called back, one of them was talking to a patient on the phone and rolling her eyes. Very unprofessional. If you don't line your job, maybe it is time to look for a new one.
wait room

Mena, AR

#6 Feb 2, 2013
I was waiting to be seen and heard them talking about some one who had called in. They were laughing and making fun. Isn't the policy?
sad

Jonesboro, AR

#7 Feb 2, 2013
Runs in the family. For some reason that family of Tribbles all think they are something. Mike Calvin Claudia etc all of them. They grew up with nothing and still dont have anything to brag about. And their children are the same way. Full of selfish pride. Aways gossiping and finding fault with others instead of looking at themselves. Beth did not use to be like that.
guest

United States

#8 Feb 2, 2013
I bet the next time you call in they will have a different attitude or a new job.
guest

United States

#9 Feb 2, 2013
Beth and emily are both very sweet
guest

United States

#10 Feb 2, 2013
Who's there bosses?
guest

Bexar, AR

#11 Feb 2, 2013
The blond is very rude. Who is she
big boy

Jonesboro, AR

#12 Feb 3, 2013
ive been there several times and every month to see dr davidson those two ladies take a lot of crap from customers every day, Always been nice and profesonal to me . you must have not gotten enough free pills or you a complaner of everything
goo

United States

#13 Feb 3, 2013
I been there alot this year and yes Beth Tribble and the blonde are %itchs and no I dont take pills never had or never will. Have a sick little at home.
i agree

Jonesboro, AR

#14 Feb 3, 2013
Yes i agree i have noticed this myself and as a business owner, i overlooked things as that but as i have learned from many years of learning, they need to replace those few up there, they are bad for business and not professional at all there, most are just employees and no education or training in those positions. I do hope they shape up that place, i have thought about finding another dr., i called there a few times to leave message for my dr. as per HIS instrucions and they act as if though you are more of a burden calling them as to being concerned or caring, i know it gets tough at times dealing with the public, in person, one on one and over the phone for the past 25 years,
So True

Jonesboro, AR

#15 Feb 3, 2013
It does get tough dealing with the public and it takes special people to do it professionally and compassionately. Neither of hose have what it takes. Beth acts mad at the world no matter where you see her at. I question some of the nurses there also. There are a couple that need to be replaced.
Patient of Dr Peyton

Powhatan, AR

#16 Feb 3, 2013
So True wrote:
It does get tough dealing with the public and it takes special people to do it professionally and compassionately. Neither of hose have what it takes. Beth acts mad at the world no matter where you see her at. I question some of the nurses there also. There are a couple that need to be replaced.
The receptionists' there have always been very nice to me,I sure have no complaints with any of them....
sickly

United States

#17 Feb 3, 2013
big boy wrote:
ive been there several times and every month to see dr davidson those two ladies take a lot of crap from customers every day, Always been nice and profesonal to me . you must have not gotten enough free pills or you a complaner of everything
Yes I understand it's not easy working with the public, especially ppl who are always trying to get some kinda recreational pill. But that's the profession they choose, and frankly, IMO they would be better suited to work somewhere they didn't have to speak to anyone whatsoever. I'm seriously considering going to another facility strictly because of how I'm treated by the receptionists. I know of a few others who already have because of the same reason.
patient

United States

#18 Feb 3, 2013
My doctor and nurse will discuss patient issues in the hallway with Each other. And yes, they mention names. Patients in the rooms can easily hear. ....not very professional. A number of the employees there aren't very professional either.
Guest

Jonesboro, AR

#19 Feb 3, 2013
sickly wrote:
<quoted text>
Yes I understand it's not easy working with the public, especially ppl who are always trying to get some kinda recreational pill. But that's the profession they choose, and frankly, IMO they would be better suited to work somewhere they didn't have to speak to anyone whatsoever. I'm seriously considering going to another facility strictly because of how I'm treated by the receptionists. I know of a few others who already have because of the same reason.
I don't think it matters. I go to a different office and receive the same treatment. I think being hateful may be part of the job requirement. If you like and trust your doctor and his nurse I would just roll my eyes and deal with the ugly lady at the desk.
best thing

Jonesboro, AR

#20 Feb 4, 2013
Best thing to do is say in a very pleasant voice,"Sorry you are having such a bad day, hope tomorrow will be better for you, I can tell by your treatment of me and other patients today that something is terribly wrong in your life. I will pray that things get better for you tomorrow, if not maybe you should take a day off and get your life straighten out.. Say it loudly so ALL those in office can hear you, and then when you see your Dr, tell him he might need to make sure that person gets a day off tomorrow, as she seems to be struggling with the handling of his patients today, even down right rude, so something must be going on in her life to make her forget where and who she is dealing with. IF everyone seeing their dr that day would say that to the ladies in office and to their Dr, bet that would NICELY get their attention. if you go in complaining rudely they will not take you seriously!! just a thought.

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