Review: Gav's Auto Care
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RUDE THREATING RIP OFF

Martinez, CA

#1 Oct 22, 2008
I went to Gav's Auto Care yesterday to patronize a local merchant who recently opened a car wash. I purchased a $12.95 wash and proceeded through the wash on an automated track. The system was weak to say the least as it did not cover my car with water or suds. When I was exiting it was supposed to blow down the car and get rid of the water so the car doesn't spot. Afterwards there was a man who was supposed to finish drying the car. No only did they not clean the car properly, they left suds on it and told me I was done. When I approached the manager on duty, he told me that I should have bought a better wash. He stated,"For someone in a luxury car like yours, you shouldn't be so cheap". I was stunned at his rude tone, and his threatening manner. He told me to leave and wrote doen my plate number and told me if there were any other problems he would find me and I would be sorry.
strange place

San Francisco, CA

#2 Nov 19, 2008
I asked for an appointment on a specific day a week out for smog test and oil check. He proceeding to take all of my information, including address and phone number, and when I asked if he had an appointment on that day he said no and didn't seem to care nor have a response, on why would you waste my time to get my info. Would not recommend.
GREAT EXPERIENCE

United States

#3 Dec 18, 2008
I went to Gav's Auto Care on the 11th of December for all the three things they provide. I bought Gas and got an oil change and car wash as well. The young man with glasses inside the store helped me with my gas. he took off my cap and taught me how to put the credit card in the machine the right way. He seemed very friendly. He checked my tire pressure for safety.

I had an appointment for an oil change as well. The guys in the lube center were really friendly. They took care of me and told me all the recs for my car.

My oil change came with a free full service car wash. The car wash adviser was friendly. I had an overall great experience there. I would highly reccommend this place to anyone in the walnut creek area
DanvilleMax

Concord, CA

#4 Dec 19, 2008
What do you expect for a $12.95 car wash?
RUDE THREATING RIP OFF wrote:
I went to Gav's Auto Care yesterday to patronize a local merchant who recently opened a car wash. I purchased a $12.95 wash and proceeded through the wash on an automated track. The system was weak to say the least as it did not cover my car with water or suds. When I was exiting it was supposed to blow down the car and get rid of the water so the car doesn't spot. Afterwards there was a man who was supposed to finish drying the car. No only did they not clean the car properly, they left suds on it and told me I was done. When I approached the manager on duty, he told me that I should have bought a better wash. He stated,"For someone in a luxury car like yours, you shouldn't be so cheap". I was stunned at his rude tone, and his threatening manner. He told me to leave and wrote doen my plate number and told me if there were any other problems he would find me and I would be sorry.
wc RESIDENT

Oakland, CA

#5 Jan 12, 2010
GAV's Carwash SUcks aLOT of Bubbles. I agree. Do not Patronize this business.
BEWARE ALL PATRONS

United States

#6 Jan 19, 2010
I HELPED BUILD THE CAR WASH AND BELIEVE ME THE CAR WASH MACHINE PARTS ARE MADE OF SUBSTANDARD MATERIALS, BOUGHT BY THE OWNER FROM USED JUNK SALVAGE PARTS ALONG WITH THE CHEAPEST CAR WASH SOLUTIONS IN THE WORLD. I HAVE PERSONALLY SEEN MANY FLAT TIRES, DAMAGED PAINTS, EMBLEMS AND ESPECIALLY REAR VIEW MIRRORS THAT HAVE GONE THRU THEIR SO CALLED BRUSHLESS CAR WASH MACHINE. SALESMEN EMPLOYEES ARE PRESSURED BY THE OWNER TO SELL AUTOMOTIVE SERVICES THAT YOU DON'T NEED AND WILL MAKE YOU SIGN SO YOU CAN'T BACK OUT. ALSO, THE OWNER BUYS THE CHEAPEST OIL, OIL FILTERS, & OTHER AUTO PARTS AND SELL'S THEM TO CUSTOMERS AT MANUFACTURE DEALERSHIP PRICES. MANY CUSTOMERS DO NOT SEE WHAT THEY ARE PUTTING IN THEIR CARS. THEY HAVE THE CHEAPEST SMOG CHECK, OIL CHANGE, AND CAR WASH PRICES...THESE PRICES ARE ONLY TO GET YOU IN AND THEN THEY WILL PRESSURE YOU (ESPECIALLY SENIOR CITIZENS) INTO BUYING OTHER THINGS YOU DON'T NEED. I PERSONALLY KNOW THAT THIS PLACE HAVE MANY LAW SUIT COMPLAINS AND PENDING COMPLAINS WITH THE BAR (BUREAU OF AUTOMOTIVE REPAIR)- CONSUMERS AFFAIRS. ALL PATRONS BEWARE!!!!
BEWARE ALL PATRONS

United States

#7 Jan 31, 2010
BEWARE ALL PATRONS wrote:
I HELPED BUILD THE CAR WASH AND BELIEVE ME THE CAR WASH MACHINE PARTS ARE MADE OF SUBSTANDARD MATERIALS, BOUGHT BY THE OWNER FROM USED JUNK SALVAGE PARTS ALONG WITH THE CHEAPEST CAR WASH SOLUTIONS IN THE WORLD. I HAVE PERSONALLY SEEN MANY FLAT TIRES, DAMAGED PAINTS, EMBLEMS AND ESPECIALLY REAR VIEW MIRRORS THAT HAVE GONE THRU THEIR SO CALLED BRUSHLESS CAR WASH MACHINE. SALESMEN EMPLOYEES ARE PRESSURED BY THE OWNER TO SELL AUTOMOTIVE SERVICES THAT YOU DON'T NEED AND WILL MAKE YOU SIGN SO YOU CAN'T BACK OUT. ALSO, THE OWNER BUYS THE CHEAPEST OIL, OIL FILTERS, & OTHER AUTO PARTS AND SELL'S THEM TO CUSTOMERS AT MANUFACTURE DEALERSHIP PRICES. MANY CUSTOMERS DO NOT SEE WHAT THEY ARE PUTTING IN THEIR CARS. THEY HAVE THE CHEAPEST SMOG CHECK, OIL CHANGE, AND CAR WASH PRICES...THESE PRICES ARE ONLY TO GET YOU IN AND THEN THEY WILL PRESSURE YOU (ESPECIALLY SENIOR CITIZENS) INTO BUYING OTHER THINGS YOU DON'T NEED. I PERSONALLY KNOW THAT THIS PLACE HAVE MANY LAW SUIT COMPLAINS AND PENDING COMPLAINS WITH THE BAR (BUREAU OF AUTOMOTIVE REPAIR)- CONSUMERS AFFAIRS. ALL CONSUMERS BEWARE!!!!
I WAS ALSO AN EX-EMPLOYEE, I HIGHLY AGREE ON THIS STATEMENT...BEWARE ALL POTENTIAL CONSUMERS, IF YOU DON'T WANT TO GET RIPPED OFF!
Gavs employee

United States

#8 Jan 31, 2010
GREAT EXPERIENCE wrote:
I went to Gav's Auto Care on the 11th of December for all the three things they provide. I bought Gas and got an oil change and car wash as well. The young man with glasses inside the store helped me with my gas. he took off my cap and taught me how to put the credit card in the machine the right way. He seemed very friendly. He checked my tire pressure for safety.
I had an appointment for an oil change as well. The guys in the lube center were really friendly. They took care of me and told me all the recs for my car.
My oil change came with a free full service car wash. The car wash adviser was friendly. I had an overall great experience there. I would highly reccommend this place to anyone in the walnut creek area
This was created by the owner (Ranvir Singh) to make his business look good and hook in potential customers only. I know because I(Gav's Auto employee) was there when he made this make belief comment!!!
Gavs current employee

Hayward, CA

#9 Feb 4, 2010
BEWARE ALL PATRONS wrote:
I HELPED BUILD THE CAR WASH AND BELIEVE ME THE CAR WASH MACHINE PARTS ARE MADE OF SUBSTANDARD MATERIALS, BOUGHT BY THE OWNER FROM USED JUNK SALVAGE PARTS ALONG WITH THE CHEAPEST CAR WASH SOLUTIONS IN THE WORLD. I HAVE PERSONALLY SEEN MANY FLAT TIRES, DAMAGED PAINTS, EMBLEMS AND ESPECIALLY REAR VIEW MIRRORS THAT HAVE GONE THRU THEIR SO CALLED BRUSHLESS CAR WASH MACHINE. SALESMEN EMPLOYEES ARE PRESSURED BY THE OWNER TO SELL AUTOMOTIVE SERVICES THAT YOU DON'T NEED AND WILL MAKE YOU SIGN SO YOU CAN'T BACK OUT. ALSO, THE OWNER BUYS THE CHEAPEST OIL, OIL FILTERS, & OTHER AUTO PARTS AND SELL'S THEM TO CUSTOMERS AT MANUFACTURE DEALERSHIP PRICES. MANY CUSTOMERS DO NOT SEE WHAT THEY ARE PUTTING IN THEIR CARS. THEY HAVE THE CHEAPEST SMOG CHECK, OIL CHANGE, AND CAR WASH PRICES...THESE PRICES ARE ONLY TO GET YOU IN AND THEN THEY WILL PRESSURE YOU (ESPECIALLY SENIOR CITIZENS) INTO BUYING OTHER THINGS YOU DON'T NEED. I PERSONALLY KNOW THAT THIS PLACE HAVE MANY LAW SUIT COMPLAINS AND PENDING COMPLAINS WITH THE BAR (BUREAU OF AUTOMOTIVE REPAIR)- CONSUMERS AFFAIRS. ALL PATRONS BEWARE!!!!
This is all lies, I've worked at gav's over a year and can personally tell you that were not at all what this says. Feel free to come on down and see for your self. The x-employee who wrote this is probably the same one that started this whole string of reviews and is the reason he is no longer with the company.
Rossmore residents

AOL

#10 Feb 20, 2010
BEWARE ALL PATRONS wrote:
I HELPED BUILD THE CAR WASH AND BELIEVE ME THE CAR WASH MACHINE PARTS ARE MADE OF SUBSTANDARD MATERIALS, BOUGHT BY THE OWNER FROM USED JUNK SALVAGE PARTS ALONG WITH THE CHEAPEST CAR WASH SOLUTIONS IN THE WORLD. I HAVE PERSONALLY SEEN MANY FLAT TIRES, DAMAGED PAINTS, EMBLEMS AND ESPECIALLY REAR VIEW MIRRORS THAT HAVE GONE THRU THEIR SO CALLED BRUSHLESS CAR WASH MACHINE. SALESMEN EMPLOYEES ARE PRESSURED BY THE OWNER TO SELL AUTOMOTIVE SERVICES THAT YOU DON'T NEED AND WILL MAKE YOU SIGN SO YOU CAN'T BACK OUT. ALSO, THE OWNER BUYS THE CHEAPEST OIL, OIL FILTERS, & OTHER AUTO PARTS AND SELL'S THEM TO CUSTOMERS AT MANUFACTURE DEALERSHIP PRICES. MANY CUSTOMERS DO NOT SEE WHAT THEY ARE PUTTING IN THEIR CARS. THEY HAVE THE CHEAPEST SMOG CHECK, OIL CHANGE, AND CAR WASH PRICES...THESE PRICES ARE ONLY TO GET YOU IN AND THEN THEY WILL PRESSURE YOU (ESPECIALLY SENIOR CITIZENS) INTO BUYING OTHER THINGS YOU DON'T NEED. I PERSONALLY KNOW THAT THIS PLACE HAVE MANY LAW SUIT COMPLAINS AND PENDING COMPLAINS WITH THE BAR (BUREAU OF AUTOMOTIVE REPAIR)- CONSUMERS AFFAIRS. ALL PATRONS BEWARE!!!!
I am 72 years old and live in Rossmore, Walnut Creek. I had the opportunity to read all the informative comments before going to this place and it's a darn good thing I did too! So, I went there one time just to get gas and I needed help on the pump, a young fella approached me and tried to sell me a carwash with somekind of handwax...it was pouring rain outside!!! I know the young fella was just doing his job but this is redicuolous...Who in thier right mind would even buy a carwash when it's pouring rain outside!!! I maybe old but I'm not stupid...after all that I never got any help pumping my gas. All seniors citizens in Rossmore watch-out and be careful, don't get taken, buyers beware!!! I will let everyone I know about this place. If the prices outside are too good to be true, it is!!!

“JC POOLPOOL”

Since: Jan 10

Location hidden

#11 Mar 1, 2010
what a burn car wash place. go to oakland , they do it right!
concord_resident s

AOL

#12 Jul 19, 2010
beware of this place. I went there for my car wash detailing . Pay $ 69.95 with is not alot but i expect to get a good, and clean car wash. The packet i paid was for the carpet clean, the seat clean, car wash, vacumlum. Overall was not clean, the inside was not clean, still see dust from alot of inside area inclued the outside area. When the guy done, he call me, i went out and check the car, the inside and the outside of the car was not cleaned.i ask him to do it alittle more some of the area i have pointed out. The guy ask me how much did i pay? yes.. dont you have to do you job and have to done it good. dont need to know how much i were paying for it. will not going back here again. terrible car wash. vacumlum were not cleaned.$69.95 car wash was not worth it at all.

“JC POOLPOOL”

Since: Jan 10

Location hidden

#13 Jul 27, 2010
you get a better wash just spraying the car with a hose!~ KOL ~king of laughs poolpool~
Moraga resident

Berkeley, CA

#15 Aug 29, 2010
I had my Subaru detailed at Gav's on July 20, 2010. When I picked up the car the battery was dead. I was told my (less than 3 yr old) battery had a bad cell and couldn't be jump-started. I had to buy a new battery for $100 to get out of there. I later discovered that the employees had turned on the emergency lights while working on the dash, and left them on all day. The service employee who sold me the new battery failed to notice that the lights had been left on.

Both Subaru service dept. and my local service station felt it was really premature to have battery failure at less than 3 years, and that the lights left on would have drained the battery. I had no prior battery problems and feel I would not have had to replace the battery if the staff had not been careless.

After 5 weeks, my letter of dissatisfaction to the station owner has not been not answered.
walnut creek resident

Menlo Park, CA

#16 Oct 2, 2010
Gav's auto care is realy suck ass the owner pressure his employees to put a used parts on customers cars and charge them full dealership prices i had my car service there and they put a used oil and filter in my car i would not recommend this shop

“JC POOLPOOL”

Since: Jan 10

Location hidden

#17 Oct 15, 2010
SCREW JOB PLACE , ~
former employee

United States

#18 Nov 3, 2010
this place is a joke.. The owner is a cheap indian bastard who knows nothing about auto repair and runs his business like the gestapo. They will sell you parts and services you don't need to make commission. Buyer beware,

“JC POOLPOOL”

Since: Jan 10

Location hidden

#19 Nov 23, 2010
thanks above !sold me an alternator that i did not need, brought it back , would not take it back ! BS
not good

Los Angeles, CA

#20 Aug 21, 2012
This place sucks don't waste your money
not good

Los Angeles, CA

#21 Aug 21, 2012
You must be a new stupid employees because that place sucks

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