Review: Walnut Paralegal Svc
Posted in the Walnut Forum
#1 Oct 24, 2009
FRAUDULANT ! THEY WIL TAKE YOUR $ AND NOT FINISH
On Nov 03, 2009 I paid in full for a no contest final divorce but staff made numerous clerical errors and upon complaints called the Sheriffs and told me to never return and refused to conduct further business without completed services.
a. On 03 November 2008, I paid to finalize a no contest divorce and QDRO $693.00 up front.
b. On 04 February 2009, my wife and I sign all legal documents as Brian requested.
c. On 06 June 2009, after a half a year Brian Lum did not know my status and began ignoring my calls. The office manager Elsa Montez and boss Mr John Franco also ignored my concerns.
d. On 13 August 2009, after prodding my wife and I returned to the office and re-signed corrected errors which prevented the court from accepting my file.
e. On 09 October 2009, my wife and I called Brian Lum and he did not know anything or could not track it.
f. On 14 October 2009, Brain was refusing to answer my calls, I verified with Pomona Court house @ 08:00 that no final judgment is on record. So I drove to Walnut Headquarters to demand to see Mr John Franco. But a supervisor Elsa Montez would not allow me to speak with him so I made appointments to see Brain Lums boss Mr Franco @ 3:00 on 16 Oct 2009 and Brain Lum @ 10:00 on 19 Oct 2009..
h. On 16 October 2009, after my prompting an office courier called to verify my case was filed on 14 October 2009 that afternoon. Mr John Franco canceled my appointment too.
i. On 19 October 2009, on Monday I went to my 10:00 appointment with Brian Lum, of course unhappy from "stone walling and no results." after waiting and waiting Brain refused to speak with me so I called out Brain Lum from the front desk area. This angered them and the Sheriffs were called. After being frisked, Mr Franco came out to the curb and told me he did not want me there and did not want to do further business with me. He stated he would place a restraining order on me too.
Ultimately on 22 October 2009, Pomona court rejected my final judgment which was sent on 14 Oct 2009.
This business refused to have a meeting with me and services were not completed or conducted in a timely manner and aggravated an already emotional experience, I am requesting a full refund for finalizing a divorce $399.00, courier services $95.00 and Joinder / QDRO $199.00 totaling $693.00 which I had paid over a year ago
DOES THIS SOUND LIKE SOMEONE U WANT TO HIRE ?
#2 Mar 26, 2010
DO NOT PAY FIRST...I WAITED 2-YRS & NO DIVORCE.....OWNER STEVE BOLEN WONT HONOR HIS SERVICES OR REFUND....I'M WAITING FOR MY REFUND REQUEST STEVE. MOST BUSINESS PLACES HONOR THE TROOPS.
#3 Apr 12, 2010
OWNER STEVE BOLEN'S BBB LAWYER RATING IS " F " ‎
#4 Jan 21, 2011
Worst ever, i agree did not know Lawyer Rating is F ... same story i paid up front ... waiting 2 years ... staff blows off calls ... Walnut Paralegal is incompetent !
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