Review: Evergreen Disposal Svc

Waldorf, MD

#21 Oct 6, 2013
I've been using evergreen for 2-3 years now. Kind of surprised by all the negative reviews. I've had nothing but good experiences. Trash gets picked up on time with no issues for a good price.

Waldorf, MD

#22 Oct 23, 2013
We haven't had any trouble with Evergreen. We've liked Affordable Too as well.
J Eddy

Waldorf, MD

#23 Nov 11, 2013
Appreciate seeing reviews from customers. I'm now looking for another trash service since Refuse Rescues dumped me on Goode, and this outfit has missed picking up my trash every week on Monday, of a two day/week service. Was going to flip a coin between Evergreen and another local service....but think I'll take Evergreen off the table from what I've seen here.

Waldorf, MD

#24 Jan 29, 2014
Had them about a year and will cancel immediately once annual contract is up. If pickup on holiday, will not pick up until next scheduled date. Same if inclement weather (snow/ice), no make up at all. Too bad if you paid to have trash picked up twice a week! Occassionally they drive right by our road... Oh well, we'll get it next time. Extremely poor service, extremely poor customer service; Highly recommend against going with this company!

Cochranville, PA

#25 Jan 30, 2014
Evergreen's motto should be:

If the sun's not shining
We ain't driving!!

On days that it snows, Waste Management always shows up and Evergreen's trash cans remain untouched until the next sunny day.
They are cheap and it shows.

Gainesville, VA

#26 Jun 6, 2014
They suck. Period. The workers are rude, they put the bins back where ever the hell it lands, and they leave spilled trash just laying there. They have no regard for the neighborhood. They come jumping off the truck like it's a race, grabbing all the bins and emptying them. They they put the bins back in front of whatever house is closest to whichever worker gets the bin back. The bins are left blocking mailboxes, blocking driveways, and 5 feet from the damn curb. Then they file back in the truck leaving a whirlwind of discombobulation and confusion behind. I hate this company.

Waldorf, MD

#27 Jun 11, 2014
I signed a contract with Evergreen on 5/26 the same day as my neighbor across the street. Since then my neighbor has received a trash bin and has had their trash picked up. I have not received bin or service. Calls to their office are met with rudeness and professionalism. The "office manager" said that she would call us back and never did.
I have requested a full refund from them. Let's see how long this will take.

Lexington Park, MD

#28 Jun 30, 2014
Their office person is obnoxious and rude on the phone each and every time I call. They dropped off two cans, one each at two separate times (their error) and when we called to have one picked up, it took four months. We certainly don't have the space to store the extra can as required by our HOA, nor do we have the time to keep calling. Today was the last straw. Called to ask about recycling and dispute an erroneous late charge on the account and the girl was ridiculously rude. They had sent out a statement that was wrong and then left voicemails on account holders phones that made things even less clear. Seems to me there has been way too much give on our part and way too much take on theirs. They may cost the least in the area, but that is because their service equates to the cost.

Huntingtown, MD

#29 Jul 10, 2014
Service with Evergreen was supposed to start 7/1. First trash pick up was to have been on 7/3. No pick up on 7/3. Today is supposed to be my pick up day. I called at 12:30 and had to leave a message. Christine did return my phone call about an hour later (thank you). She told me it would be picked up today. So far, no pick up. Well, at least they are as dependable as my old trash service! They never showed up either. At least Evergreen only charges 1/2 as much for the same lack of service. Apparently contracts mean nothing in the refuse removal business. NOT happy.

Crown Point, IN

#30 Aug 14, 2014
The trash truck ran off the road and destroyed my landscaping. They had to have a wrecker pull the truck out of my beds. Destroyed all vegetation. They promised to repair, after multiple attempts for them to live up to it - no luck - then the owner promised to pay ius for our landscaper to do the work. Said check is in the mail however we never got any check. In summary these guys are terrible business people. I have nothing good to say but plenty of negative for all who will listen.
Elizabeth Crespo

Wilmington, DE

#31 Sep 19, 2014
I have problem to access my account what is the password
Elizabeth Crespo

Wilmington, DE

#32 Sep 19, 2014
I need to access my account to make a payment what do I have to do?

Ashburn, VA

#33 May 5, 2015
Wow the new webpage looks great. In case you need it the new webpage is

Hyattsville, MD

#34 May 6, 2015
That company is a pc off sht they make their workers more than 12 hours every day Monday true Saturday and when a worker get hurt they just fire the worker they tell the drivers that have to speed up the trucks to finish the big rutes that they give them
Switching Now

Philadelphia, PA

#35 Aug 7, 2015
Evergreen is a totally classless organization. The moron they have working in the office has no customer service skills what so ever. For all of the money you pay they do not deliver. There is not a set time or date for them to pick up your trash. If they say it is on Friday, There is a good chance your trash will be sitting there.
F them
Switching Now

Philadelphia, PA

#36 Aug 7, 2015
Jim wrote:
Wow the new webpage looks great. In case you need it the new webpage is
F- Evergreen Disposal.
Someone for their company probably typed this up to negate the bad reviews they are getting. Evergreen is a back alley organization ran by cousins who have inbred with animals.
You can't take my money and give no customer service!!!
In your face Evergreen.
Worst company in America

Clinton, MD

#37 Sep 4, 2015
I recently moved into a new house last month and called Evergreen to have them as our trash company. In the four weeks we have lived in our home they have only came out ONE time. I call every week on Thursday to let them know they forgot us, AGAIN, and I am told that they have 48 hours from the scheduled date, which is Wednesday, to come and get the trash. Our HOA does not like people leaving trash cans out for more than 24 hours. Our trash cans sat out until the following Monday before they came and got it. I had to call Monday morning to tell them they still never came to get our trash. Luckily I saw a truck in the area and told them about the problem and they came and got it. The other THREE weeks they never showed up after multiple calls and being told multiple times that they would be out by the COB that day. We called again this morning to inform them YET AGAIN that they never showed up and we wanted a refund since they only came ONCE over FIVE weeks. We were told that a manager would be in touch with us to issue our refund. Not once did they apologize for the inconvenience or try to get us to stay by giving us our money back for those weeks they missed. I just find this funny because they truck comes into our neighborhood to retrieve the trash from at least 20 other homes but never comes down my street.

This company is not reliable and the customer service is just as lousy as their service. I would not recommend this company to anyone!!!

California, MD

#38 Dec 29, 2015
I currently have evergreen trash services. They are HORRIBLE!! For whatever reason I have to call and remind them to pick up my recycling almost every two weeks. How hard is it to pick up the trash and recycling?! I've been told that a field supervisor would call... Nope, no call. This has been going on for almost a quarter now. I've called twice in the past two days and they say they are picking it up that day but it's still outside. LIES and so tired of dealing with it!!

La Plata, MD

#39 Jan 23, 2016
Save money and frustration. Buy a tag-a-bag and haul your own trash to a county recycling center.

Arlington, VA

#40 Feb 29, 2016
BEWARE: Worst company ever. Trash is never picked up as scheduled. You have to call the office and field Rep several times before you get a response. They are not worth your time or money.

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