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La Grange, IL

#47 Mar 21, 2012
I so TOTALLY AGREE that the owners/operators of Pizza House are absolute morons when dealing with the customers. It is amazing they are still in business with treating people like crap. Granted the pizza tastes great, but it sure does not go down well when you leave the restaurant with a bad taste in your mouth about they way you are treated before you even get a slice in your mouth! Both the Woman and her son have a lot to learn about creating customer loyalty. I ordered a several pizza for my business to treat my employees to a pizza lunch. I ordered everything 1 and 1/2 hours before I needed it delivered. These SOB's never put in my order and therefore I had to to make the run up to Pizza House to get my order myself. Then the prick had the audacity to complain that I was not holding the pizza boxes correctly as I exited the place! What a total jerkwad! Never apologized for forgetting to put my order in or for me having to come fetch the order myself. No, just wanted to put the blame on me. I REFUSE to patronize this place again. I go to the Other Place - great pizza and outstanding customer service! It is in Winthrop Harbor - give them a ring!
Italian Beef Eater

Hartland, WI

#49 Apr 6, 2012
They've got good pizza and a great beef sandwich, but the owner is a rude sour-puss, and the employees are rude also. None of them look you in the eye, it's like you're wasting their time, It's the entire staff.

I do go there for an Italian Beef from time to time, but also know quite a few people and corworkers that will not go there, after having staff huff and puff and whine, because an order needed to be changed or for adding a cup of juice after the order was totaled (even though the customer was more than willing to pay).

It all comes from the top, and the little hispanic guy that works there has been trained well by the boss lady, because that guy had the worst attitude of all. The bad attitudes there are tolerated because that's how the owner is. The staff that leave that place and go out into the job market are in for a rude awakening of their own when they cannot find and hold a "real" job because they cannot function in a normal workplace.

In the meantime, let's hear from everyone else that thinks these guys are A**holes, I thought it was just me.

Zion, IL

#50 Apr 9, 2012
The real idiots are the ones who patronize Pizza House. Stay away.

Zion, IL

#51 Apr 26, 2012
Hasn't anyone addressed the bathroom in Pizza House? The Board of Health should be called. It looks like it's where all the Zion hoes go to have their abortions.
Hugh Girrod

Cudahy, WI

#52 Apr 26, 2012
Gregg wrote:
Hasn't anyone addressed the bathroom in Pizza House? The Board of Health should be called. It looks like it's where all the Zion hoes go to have their abortions.
Maybe you need to do a little less complaining and take some action.

Prairie Du Sac, WI

#54 Oct 26, 2013
Average pizza, HORRIBLE customer service, especially by the old broad owner. She's a real witch. We placed an order for pickup and upon arrival found that they had screwed up the order. When we told the owner she started yelling at us! Plus, the entire staff could care less; customer service is totally absent here.

They dont deserve to be in business

Take your money elsewhere

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