A Customer

Elizabethtown, KY

#1 Mar 23, 2011
If you have had your taxes or any bookkeeping paperwork done at Powell tax service you better get it double checked. He made a $10,000 typo on my 2009 taxes, then said sorry I'll send you back the $75.00 filing fee but you have to cover the rest. The IRS sent me a huge bill for the difference. I thought as a business they had insurance to cover stuff like this, now I'm stuck paying for his mistake. I went to H&R Block in Etown and they redid the taxes and got the amount reduced from the IRS for free. H&R Block has a $30 insurance plan that will protect you if they make a mistake they cover all of the expense including the taxes. I thought by having a tax preparer do the taxes that made them liable, well guess what it doesn't. Iwould have been better off to do them myself.
hmm

Campbellsville, KY

#2 Mar 24, 2011
I hate to tell you but h&r block makes mistakes also. And their insurance thqt you talk about isnt what it says it is. In 2008 they made a minor mistake and I had to ammend my taxes. Decided to give them another chance in 2009 because that is the only place that has ever done my taxes, and they messed them up again and messed up my ex hhusbands. It ended up costing him alot of money and guess what....he had paid the extra $30 for insurance!!! When I was contacted by irs I went back to h&r block where they apologized saying that the girl was newly employed there.Pissed, I checked into it and are you aware that h&r block employees must take an 8 hours class on how to prepare your taxes and then they are set at those tables to do your taxes. They have no clue. My ten year old could probably do the same job as them. Most are clueless and not to mention the fees are outrageous. We all have a choice of where to have our taxes prepared just remember these big companies don't care about you, they just care about getting your money. This year I did my taxes myself. No mistakes and no worries!
what

Bowling Green, KY

#3 Mar 28, 2011
Tell them not topix.
A Customer wrote:
If you have had your taxes or any bookkeeping paperwork done at Powell tax service you better get it double checked. He made a $10,000 typo on my 2009 taxes, then said sorry I'll send you back the $75.00 filing fee but you have to cover the rest. The IRS sent me a huge bill for the difference. I thought as a business they had insurance to cover stuff like this, now I'm stuck paying for his mistake. I went to H&R Block in Etown and they redid the taxes and got the amount reduced from the IRS for free. H&R Block has a $30 insurance plan that will protect you if they make a mistake they cover all of the expense including the taxes. I thought by having a tax preparer do the taxes that made them liable, well guess what it doesn't. Iwould have been better off to do them myself.
Steve

Elizabethtown, KY

#4 Feb 5, 2013
Doug has done the taxes for my family and I for well over a decade and has done an excellent job. Regardless of what you say may or may not have happened, he'll be doing mine again this year and I have no hesitations about it.
Bearcats86

United States

#5 Mar 11, 2015
Dude just messed my taxes up twice already
Bearcats86

United States

#6 Mar 11, 2015
Steve wrote:
Doug has done the taxes for my family and I for well over a decade and has done an excellent job. Regardless of what you say may or may not have happened, he'll be doing mine again this year and I have no hesitations about it.
Think again cause I done had to go to his house twice for him to fix mine after he filed mine

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