I came into their shop on March 26, 2013 to get micro twists. I explained to her in great details how I would like them. I asked for them to be fatter as in use more hair & she told me she understands & can do it. As she was on the third twists it wasnt looking right. Mind I showed her three pics of how I want it. So I kept telling her to stop cause I wasnt happy w/them & she finally got mad & told me I complain too much & I wasted her time. After fussing w/her she said for the 19 twists she did I owed her $40. Yall will not be happy w/ the AFRICAN SHOP IN PHENIX CITY. The customer service is beyond bad.