Lowes, Home Depot, Add Telephones Thr...

Lowes, Home Depot, Add Telephones Throughout The Store

Posted in the Valdosta Forum

Listen To Your Customers

Americus, GA

#1 Mar 3, 2013
Lowes, Home Depot, Add Telephones Throughout The Store

I have walked throughout these large big box stores looking for assistance on more occasions than I want to think about without finding anyone to assist me. When I did, often, they gave me incorrect information.

The other day, I was in Lowes in Lake City and I asked four people for directions and the first three sent me on an Easter Egg hunt! I am disabled and did not appreciate the hunt! I could tell they cared, but not that much! Not one of the four provided that Nordstroms touch where they walk you through the store to your various locations.

If only there were phones at the end of the aisles where I could call someone who could pretend they cared who would direct me to aisle 27B or some designated area within an aisle where I could find my merchandise this would save me a lot of walking.

When I asked a Lowes representative about this, the comment was rebuffed with a comment, "Well, what about our jobs?" I had to search for that person for a very long time!

Please spread the work in every story you are in and we will make changes.//

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