Caldwell County E911 Communications

Posted in the Valdese Forum

First Prev
of 2
Next Last
Brackett4sheriff

Lenoir, NC

#1 Jan 18, 2010
What thoughts do citizens of Caldwell County have regarding the current E911 situation in the County?

How do you feel about the following:

1:) Merging the CCSO, Lenoir PD, Hudson PD, and Granite PD comm centers
2:) More open communication between CCSO staff and Public Safety members.
3:) Training volunteer EMD dispatch personel from fire/rescue departments to staff a command post when large events happen. This would take the burden of a large incident off of centralized dispatch... and give it to a staff familiar with the incident. Phone, radio, etc.

Other comments please!!!
Lenoir_citizen

Lenoir, NC

#2 Jan 18, 2010
Viper is a major topic in fire departments. We need to have training on the system, which channels are statewide, how to use,... what we can use for day to day ops, etc.

Programming these radios is a real pain as well. Why cant we get Western Electronics (local MOTOROLA AUTHORIZED service center) a system key so they can program them?

Why do we not have an interoperability solution between viper channels and VHF channels like Burke County and others have.(Utilizing a motobridge) This would allow VHF Fire 1 to talk to Viper Fire 1, and vice versa. What about utilizing this for EMS, Sheriff, LPD, etc?? For the price of a Viper radio, we could have a backwards compatible system until funding is complete for a total Viper Buildout.
Over 1/3 of our county doesn't even have viper coverage yet!!

What about making Communications a separate section not controlled by the Sheriff's office? Have representation from EM, EMS, Fire, Rescue, PD, and SO. Not that this would change anything... but just a thought!
ff_medic

Lenoir, NC

#3 Jan 18, 2010
Change is good.
thinking

United States

#4 Jan 18, 2010
911 is sometimes very rude i sure wish they understood a scared persons call,
dollargeneral

Lenoir, NC

#5 Jan 19, 2010
For one thing they can't get any slower!
Youcanhelp

Denver, NC

#6 Jan 21, 2010
Here's an idea for you to help. The next time your need 911 don't call.
tiredof slackers

United States

#7 Jan 25, 2010
Youcanhelp wrote:
Here's an idea for you to help. The next time your need 911 don't call.
sounds like a typical response from jone's goones how about this instead

"GET YOUR NOSE OUT OF THE CELL PHONES AND GAME BOOKS AND DO YOUR JOB"
Sick of it

Greenville, SC

#8 Jan 25, 2010
tiredof slackers wrote:
<quoted text>
sounds like a typical response from jone's goones how about this instead
"GET YOUR NOSE OUT OF THE CELL PHONES AND GAME BOOKS AND DO YOUR JOB"
Is it that bad?

If it is, we need a few people with hidden cameras to prove it and show the public what's going on. Hidden cameras are NOW easy to use... video cameras are very small now.

If all of these things we're hearing about is going on, we need to see it!
LFD_fire_fighter

United States

#9 Jan 25, 2010
It is true. The public needs to demand that the video footage from the dispatch cameras be pulled. They installed cameras in dispatch after a few dispatchers were doing some 'unapproved' activities a few years back. Watching TV, playing games... just listen to the background audio when they xmit.
The problem isn't with the dispatchers. The problem is with management. If they had good management, they wouldn't be doing those types of things.
I know it gets slow... and for the most part our dispatchers do a good job.
Sick of it

Greenville, SC

#10 Jan 25, 2010
LFD_fire_fighter wrote:
It is true. The public needs to demand that the video footage from the dispatch cameras be pulled. They installed cameras in dispatch after a few dispatchers were doing some 'unapproved' activities a few years back. Watching TV, playing games... just listen to the background audio when they xmit.
The problem isn't with the dispatchers. The problem is with management. If they had good management, they wouldn't be doing those types of things.
I know it gets slow... and for the most part our dispatchers do a good job.
Looks like, if things were on the up and up, they would be made available to the press.

Does anybody know if the press ever pursues seeing them?
G-Falls PD

Manteo, NC

#11 Jan 25, 2010
LFD_fire_fighter wrote:
It is true. The public needs to demand that the video footage from the dispatch cameras be pulled. They installed cameras in dispatch after a few dispatchers were doing some 'unapproved' activities a few years back. Watching TV, playing games... just listen to the background audio when they xmit.
The problem isn't with the dispatchers. The problem is with management. If they had good management, they wouldn't be doing those types of things.
I know it gets slow... and for the most part our dispatchers do a good job.
The guys in CCSO comms. do a good job considering theres 4 people taking calls and dispatching units fire, ems, and police to every corner of the county. I say add some more people hold regular inservice invite speakers in from other agencies to share ideas. I also say even knowing this is the wrong topic if there were more than 4-6 deputies on shift at any given time the response would come down.
tiredof slackers

United States

#12 Jan 26, 2010
Things are that bad in there they even have one that was in broughton and threatened to kill herself if she got fired it doesn't seem there is any standards anymore hope that one doesn't turn out like the guy they hired when he got out of jail
fireman09

Tempe, AZ

#13 Jan 27, 2010
I would have to agree with g-falls pd
whatdoyouknow

Morganton, NC

#14 Jan 27, 2010
CCSO has a great communications center with well trained staff. They dispatch for everyone in the county except Lenoir PD and Granite Falls PD. So think about how busy the 4 people are all day long. I am sure there is not alot of down time either. When you need help with ANYTHING from water problems to life or death medical emergencies or your neighbors dog is barking they handle it. Be thankful for those who work behind the scenes they take care of you and your families on sometimes the worst day of your life.
tiredof slackers

United States

#15 Jan 27, 2010
There is down time there is enough down time for people to catch a nap, talk vulgar talk to the deputys and play on there cell phones and do puzzle books if there is not much down time why do you have all those tv's in there and its certain ones that we seem to hear and talk to for the better part
whatdoyouknow

Morganton, NC

#16 Jan 28, 2010
News I would assume, or weather? You think you are an expert about what goes on in there. I bet you couldn't handle the job.
tiredof slackers

United States

#17 Jan 28, 2010
I can text watch tv do puzzle books and use fowl language (although I don't consider it proper) so I could handle it I believe

Since: Jan 10

Granite Falls, NC

#18 Jan 30, 2010
The point whatdoyouknow is making is that they multi-task on all these things no matter the situation they are the first ones you talk to and they will drop what ever they are doing to help you. They might have a t.v. going but if that keeps them alert and awake so that when someone calls in I'm appreciative they do it.
lol

Lenoir, NC

#19 Jan 30, 2010
Not to mention some of the abuse and foul language they have to take from retards that call in with stupid problems. Yes they are people who have true emergency's, mostly medical and about one quarter of all the law calls are justified. The rest are rednecks that are drunk or high that should be in the damn bed or at work but instead choose to party and get pissed off then fight. Most of these people have no life and all the fun they have is causing other people misery. Thats why it takes so long for LEO to get to a real call, they are playing peace keeper in some trash hole trailer park with drunks 24/7.
would it help if

Lenoir, NC

#20 Dec 7, 2012
whatdoyouknow wrote:
CCSO has a great communications center with well trained staff. They dispatch for everyone in the county except Lenoir PD and Granite Falls PD. So think about how busy the 4 people are all day long. I am sure there is not alot of down time either. When you need help with ANYTHING from water problems to life or death medical emergencies or your neighbors dog is barking they handle it. Be thankful for those who work behind the scenes they take care of you and your families on sometimes the worst day of your life.
Would it help if more dispatchers per shift, current staff over worked

If the equipment was updated and repaired

but WHO CARES until you need help

Tell me when this thread is updated:

Subscribe Now Add to my Tracker
First Prev
of 2
Next Last

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

Valdese Discussions

Title Updated Last By Comments
Who Do You Support For Senate In NC in 2014 (Sep '14) 3 hr TSF 9,247
No GOFUNDME for arrested officer. 3 hr Duh 279
Kent T 6 hr In the know 20
why black men dont eat out (Jul '14) 16 hr ABentley 18
News Murder victim Raoul Dula, suspect Earl Moore Jr... (Jun '13) 19 hr Reason 152
Dula/Moore BS story in Topic (Jun '13) 19 hr Seeking justice 31
Patrick Hollar (Sep '14) 20 hr No brainer 18

Flood Watch for Burke County was issued at April 18 at 10:39PM EDT

More from around the web

Valdese People Search

Addresses and phone numbers for FREE

Personal Finance

Mortgages [ See current mortgage rates ]