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Yuck

Holden, MA

#1 Jul 30, 2012
I had a dress made by heather and couldn't believe how rude and unprofessional she was. Not to mention my dress came out absolutely terrible!! The seams were crooked the zipper had to be repared three times, and it was embarrassing to even be seen in. It was the worst experience if I've ever had! Just wondering if anyone else had a similar experience????
Alexus Z

Camillus, NY

#2 Jul 30, 2012
I've bought four dresses there, she has been always pleasant and courteous. The dresses that I have bought were of good quality and make! I have nothing but good things to say about her and her products.
Yuck

Holden, MA

#3 Jul 30, 2012
Mine was made from scratch by her, maybe you bought one that was made already by a dress company and she modified it. Only bc I can't imagine such a difference between our experiences.
ski

Baldwinsville, NY

#4 Jul 30, 2012
I also had a horrible experience, she was nice at first and then messed up my dress and had a bad attitude about it. It was also a dress that she made herself. I thought she made all those dresses and that's why I chose her but it was a huge mistake:(
Seems like

Utica, NY

#5 Jul 30, 2012
Yuck either has a personal grudge against Heather or she owns or works at a competitor's shop.
Yuck

Holden, MA

#6 Jul 30, 2012
Haha I do have a grudge against her bc I paid good money for a dress I could have made better myself in my basement. Maybe I will do that next Time....I did not know her before this nor do I care to ever go near her shoppe again.
SoTrue

Baldwinsville, NY

#7 Jul 30, 2012
A lady I worked with had her daughters dress made by her and she didn't even have it done till the morning of her prom. Her daughter was so upset!!!
Seems like

Utica, NY

#8 Jul 30, 2012
That should make her day.
AChase

Syracuse, NY

#9 Jul 30, 2012
I had a dress made from scratch from Heather also! I would not recommend her to anyone! She had my dress done 2 days before the wedding i went to after she altered it 3 times and it still did not fit right! My dress was black and she used navy blue thread and it was an even sewing job. Also my zipper broke during the night of dancing!I think she had too many projects going on at once and did not do a quality job.
AChase

Syracuse, NY

#10 Jul 30, 2012
i meant **not an even sewing job.
not happy

Holland Patent, NY

#12 Jul 30, 2012
I also had a bad experience with her custom making a dress. The dresses in the shop are made from other manufactures and possibly she can alter them ok but DO NOT have her custom make a dress. It is not worth the money, aggravation and stress you go through. When you order a dress 5 months in advance and have a first fitting a week and a half before the occasion, thats not being professional at all. Way too much stress! And to make matters worse, the dress was a complete disaster and not at all what we discussed when she drew it up. Stay away!! I feel for anyone who has had dresses made by her!
barb

Boston, MA

#13 Jul 31, 2012
Well I guess you have to try and side-step her while she's on her "yearly bender" LMFAO not good for business at all!!! She should give people a discount when she does a shoddy job!!! Just own up to it if you know your work wasn't up to par. People will respect you much more!!!
hmm

Binghamton, NY

#14 Aug 3, 2012
Yeah she did some alterations on my black dress and used dark green thread wtf? And the seams were pretty uneven. I will continue going to the other place I used to go, wish I knew before I went there though.....:(
alter75

Utica, NY

#15 Aug 8, 2012
my friend and i went in to look at dresses for her bridesmaids dresses and heather told us she makes dresses. she was very nice at the beginning. we went in may and she promised to have them done by may 23. she had multiple excuses each time we called to check on the progress of the dresses. she finally said they would be done on aug 1st which is a month before the wedding. she did not have the dresses done and told us ONE MONTH before the wedding that she was not doin our dresses. WOW what a great business woman. Glad we arent doin business with her and we got beautiful dresses elsewhere. I wouldnt recommend doing any business with her due to her CONSTANT LIES AND EXCUSES!!!
Yuck

United States

#16 Aug 13, 2012
It seems like "seems like" gave up on defending heather because I'm not the only one she screwed over! lol Sounds like there will be many more to come as well.
Woodstock

Camillus, NY

#17 Jan 22, 2013
I have used heather with great success she made a ball gown for a very special occasion from scratch I did have some timing issues but some of that was me... She was very accommodating. She has since made some dresses for my daughters and each time they were beautiful.
I know there are other places in town and I guess if you want to pay 3x what they sell for go for it....
I would recommend her to others.
Dress

Utica, NY

#18 Mar 17, 2013
She did a custom dress for my daughter and it was BEAUTIFUL! The quality was perfect and the fit couldn't have been better! She was a pleasure to deal with, too.
Wish I had Known

United States

#19 Aug 7, 2013
I so wish I had found this forum BEFORE my wedding - which Heather told me she could make the dress I wanted as well as the dresses for my matron's and bridesmaids. My dress was embarrassing - my sister had to take it up 4 inches (2 hours before my wedding)just so it would fit correctly in bustline and shoulders - therefore the sleeves no longer fit correctly, but that was because as many times as I said to Heather it wasnt right, she insisted that was the way it was supposed to be.... My wedding party - ATROCIOUS!! The didnt even match (they were supposed to have the same style dresses, different color for matrons vs brdiesmaids)- not a single one, and she made all of them???? They couldnt pick theirs up until the evening before the wedding...And yes, stitches had to be made on them (thank goodness for my sister - she saved all she could)and to top that, my sister who ended up doing all the fix it sewing - her entire zipper came out... BEFORE the ceremony, she hadn't even begun to get her groove on !! I was VERY VERY sad to have my favorite woman pay for, and worse yet be seen in those "dresses"- none came out any where near what was drawn or pictures of others provided for guidance. Appointments were definately an issue, tracking her down to call you back - worse. It was the most aweful and anxiety ridden moments of my life. And yes, I agree the biggest problem was that she had excuses and never fessed up to possibly being wrong, or making a mistake - very sad!!
Wish I had Known

United States

#20 Aug 7, 2013
Yuck wrote:
I had a dress made by heather and couldn't believe how rude and unprofessional she was. Not to mention my dress came out absolutely terrible!! The seams were crooked the zipper had to be repared three times, and it was embarrassing to even be seen in. It was the worst experience if I've ever had! Just wondering if anyone else had a similar experience????
YES !! Sounds almost identical, plus some....
huntz hall

Syracuse, NY

#21 Aug 7, 2013
Does the owner, Heather, is she an older lady? Are any of her workers hot? Do they have nice cans??

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