Steet Ponte Ford Service

Steet Ponte Ford Service

Posted in the Utica Forum

Unbelievable

Utica, NY

#1 Jun 25, 2014
I was waiting at their service counter when a customer came in and asked for a price for a transmission flush for a diesel pickup truck. They gave him a price plus the filters and tax, and he nodded and started to hand the service rep his keys. The rep said they were behind and it would be 2 weeks! He's supposed to wait 2 weeks for service??? WTF. He thanked them and walked. Do they only have one mechanic working there?
info1234

Ilion, NY

#2 Jul 6, 2014
They are the slowest place ever. The customer service dept worse rude. Would take business anywhere but steet
Unbelievable wrote:
I was waiting at their service counter when a customer came in and asked for a price for a transmission flush for a diesel pickup truck. They gave him a price plus the filters and tax, and he nodded and started to hand the service rep his keys. The rep said they were behind and it would be 2 weeks! He's supposed to wait 2 weeks for service??? WTF. He thanked them and walked. Do they only have one mechanic working there?
Ooooo

Utica, NY

#3 Jul 8, 2014
Really? I go to Steet Toyota and they are fantastic. Have yet to encounter any issues.
Beet

Selkirk, NY

#4 Jul 9, 2014
I was not impressed with the service there either. Their garage is really a mess and unorganized, they left a mess of oil under my truck after changing it. So this time I tried Dons Ford and explained to them how I was unsatisfied with Steet. To which I get my truck back with the oil cap laying on top of the battery and they never touched a grease fitting on the truck. So idk they are all useless to me. That's why I do shit myself.
fred

Utica, NY

#6 Jul 9, 2014
they sold me a used car with puke in back sea stuck to seat belt..

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