one two tree

Utica, NY

#1 Nov 18, 2013
My cable box fried over weekend so I go at 8:45 this morning even though they don't open til ( wait in line get new boxes.(brought in one that was working but non-HD) GO home the box doesn't work. Bring it back and I am pissed, and say why are you giving me ancient equipment? He says thats is all they have ! I see literally 6 people quitting TWC and their equipment is better than mine! I have original modem and now I have to pay monthly to lease it! If I am going to be charged a lease I want the newest and greatest not equipment from 2005! Tried complaining to number on bill but they don't give a rat's ass either. Time to switch to dish or Directtv.

New Hartford, NY

#3 Nov 18, 2013
that's why i turned them off after like 25 years of service ...and i now have dish and couldn't be happier

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