russ at orisk garage & tire fair price/work????

Posted in the Utica Forum

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monica

Syracuse, NY

#1 Mar 10, 2012
Can I go here and get honest work --- not pay and still have
car problems
former employee

Blossvale, NY

#2 Mar 10, 2012
The problem with russ is he will perform shoddy work to try and save you money. He will think he is doing you a favor.

So yes he is honest and not looking to screw you, but I wouldn't take any car you care about there.
Yeah right

New York, NY

#3 Mar 10, 2012
former employee wrote:
The problem with russ is he will perform shoddy work to try and save you money. He will think he is doing you a favor.
So yes he is honest and not looking to screw you, but I wouldn't take any car you care about there.
In other words, Russ fired you because you couldn't fix cars.

Russ is one of the genuine few honest shops left in the area.
former employee

Blossvale, NY

#4 Mar 10, 2012
Yeah right wrote:
<quoted text>
In other words, Russ fired you because you couldn't fix cars.
Russ is one of the genuine few honest shops left in the area.
No sir, I left on my own accord, just like a lot of his employees have over the years.

He no doubt comes across as a friendly guy, but out in the shop his employees are treated like dirt.
junk yard

Rome, NY

#5 Mar 10, 2012
The tec's are awesome and really care, making min wage in a dump with garbage equipment.
former employee

Blossvale, NY

#6 Mar 10, 2012
junk yard wrote:
The tec's are awesome and really care, making min wage in a dump with garbage equipment.
This is no lie.

When I worked there several years ago, one of the supporting walls in the shop was literally caving in.

Lifts were never maintained and cars falling and potentailly killing people happened several times a year.

One employee was a multiple felon that was actually allowed to leave jail to work.

I'm not trying to bad-mouth him; I'm just sharing my experience.
Former Customer

Utica, NY

#7 Mar 10, 2012
I have to agree with "former employee." I used to take my car there. Russ is a great guy and tries to help you out cost-wise, but I always found myself needing to take my car back too soon too often because work was incomplete or a new problem developed due to the limited work done.
JOJO

Utica, NY

#8 Mar 10, 2012
Took in car for inspection years ago and they had it on the lift so long I yhought it was the Presidents limo. He'll find something rediculous to make a buck on so I never went back.Honest Russ_ what a ripoff joke.
junk yard

Rome, NY

#9 Mar 10, 2012
former employee wrote:
<quoted text>
This is no lie.
When I worked there several years ago, one of the supporting walls in the shop was literally caving in.
Lifts were never maintained and cars falling and potentailly killing people happened several times a year.
One employee was a multiple felon that was actually allowed to leave jail to work.
I'm not trying to bad-mouth him; I'm just sharing my experience.
You really are a former one, most people just bash for fun but you actually know. He was transported to work and then back to jail.

No one worry, if you had money in the car or valuables, he would never take it, honest criminal. ROLOL

Wasn't the wall fixed because they threatened to close the place, didn't care about the workers but did it so he didn't lose money.
2gee

Utica, NY

#10 Mar 10, 2012
Take my car here once a year. Always fair To me
qwerty

United States

#11 Mar 10, 2012
I've been going there for several years now, only place I've been that didn't TOTALLY try to screw me.

Just don't go to Carbone, bring it there for a simple oil change and they'll call asking to $400+ of BS on it, EVERYTIME.
just sayin

Utica, NY

#12 Mar 10, 2012
Used to go there years ago but too much gossip. Thought I was in a hair salon. Big turn off. The whole uncle thing is a bit strange.
auto driver

Cortland, NY

#13 Mar 10, 2012
uncle russ is a good guy but he will try doing things cheap, not to screw you but to save you money so it will work until you get the money to fix it right, i went there a few times good work good people, but i switched to pro auto and havent regretted it once good guys there
dirty dump

Blossvale, NY

#14 Mar 10, 2012
His big thing was always how he was going to give the business to his employees after he retired.

Kind of a joke since he wouldn't be giving them anything. Just a run down building with worthless equipment in an area not even zoned commercial/industrial.
pep boys jealous

Utica, NY

#15 Mar 11, 2012
I have been going to him for 20 years. This guy is by far the fairest and most honest in the area. I brought my mothers car to him years ago beacuse a local dealership(no need to tell you the name, you know it)wanted 900.00 for brakes all the way around on her car. What they did was try and hold her hostage over an inspection. I drove the car to Russ and asked him to perfrom an inspection. I also told him that if something neede to be fixed, let me know. Well, the 4 year old car passed with flying colors. I asked him about the brakes after. He told me they had a little surface rust on them so he had his guys clean them off. By far the best and most honest in the area.If you are a former employee you aill agree to this.....he always had work for you to do. Cry all you want about how he treated you outside of work but as a consumer I love the guy.
Current Employee

New Hartford, NY

#16 Mar 11, 2012
First off, I will introduce myself as a current employee of Oriskany Garage & Tire who has worked on and off with Russ since 1992. I worked in several other shops and dealers in this area. I have held ASE certification as a Master Technician, Service Adviser, and an Advanced Engine Performance (L1) Technician. I want to address some of the topics in this thread.

former employee: "No sir, I left on my own accord, just like a lot of his employees have over the years."

I have seen a lot of people come and go over the years, as I have seen people come and go in other shops I have worked in. The highly skilled techs do not roll over much, nor does personnel who demonstrate an innate mechanical ability. These guys tend to work their way up and hang around for a while.

former employee: "So yes he is honest and not looking to screw you, but I wouldn't take any car you care about there."

I agree with the former but not the latter portion of this statement. I personally have worked on high-end vehicles, antique and collector cars. Those owners have no problem leaving their pride and joy in our hands.

former employee:“Lifts were never maintained and cars falling and potentailly killing people happened several times a year.”

An exaggeration, to say the least. Every mishap isn't foreseeable or necessarily preventable, and every shop has them from time to time. In the past year nearly every lift has been fitted with new power units and cables. The one lift that sees the most traffic has had new cables shipped in just last week. Also, considering the volume we deal with if you were to look at percentages our safety record should be on par with anyone else. No one was killed.

former employee:“in the shop his employees are treated like dirt.”

After 20 years of working with Russ, I can tell anyone that his bark is worse than his bite. I know he genuinely cares about his employees, and have seen numerous examples over the years that demonstrate this.

junk yard:“making min wage in a dump”

Just about everyone who has been there a while own their own homes. No, we aren't rich by any means but the American Dream is alive and well at OGT.

former employee:“One employee was a multiple felon that was actually allowed to leave jail to work.”
junk yard:“No one worry, if you had money in the car or valuables, he would never take it, honest criminal.“

First I would like to state that no one's personal belongings have ever been at risk nor am I aware of any legitimate reports of missing items. This “felon” in question was a personal friend of mine. He had anger management problems, which resulted in a 5 year probation in a case involving his then wife. His incarceration was for a subsequent domestic incident and probation violation, which is when he returned to work on a release program. It wasn't until the media circus surrounding his death in 2010 that the depth and breadth of his problems at home came to light, he was a good tech and his private life never influenced his work.

auto driver:“he will try doing things cheap, not to screw you but to save you money so it will work until you get the money to fix it right“

Unfortunately, in this economy many customers come to us with this in mind. Given the opportunity, we use professional grade parts and stand behind our work 100%.

just sayin:“Used to go there years ago but too much gossip. Thought I was in a hair salon. Big turn off. The whole uncle thing is a bit strange.”

The “Uncle” nickname came from UC students up the street. Word of mouth on campus spread about how he treats the students like family. Russ respects students and empathizes with those away from home. He is proud of the nickname they gave him.

As far as the gossip, many customers have been coming to us for years (and even generations) so there is often a lot to catch up on.*shrugs*

I guess that just about covers it. Look us up on fb, I'd love to see you guys there.

Oh, for the OP: YES.
Former employee

Blossvale, NY

#17 Mar 11, 2012
Current employee, russ is a slave driver and you know it.

Does he still make techs perform brake jobs outside in the parking lot in 90+ degree weather?

Do you rememeber his solution to that? It wasn't another lift or a bigger building; it was a fucking portable tent. What a joke.

You also know that russ pays very well because that's the only reason anyone would stay in that dirty dump of a shop.
Current Employee

New Hartford, NY

#18 Mar 11, 2012
Former employee wrote:
Current employee, russ is a slave driver and you know it.
Yes, we work hard there and are rewarded with a living hourly wage and a four-day work week.(No flat-rate or commission at OGT, therefore no incentive to oversell to customers). Calling Russ a "slave driver" is a bit extreme, anyone can walk away as you obviously have. If by "in the parking lot" you mean just outside the doors where the air hoses can reach, then yes. But again, nobody is forced to stay if they aren't comfortable with the working conditions. For the most part, a lot of the people who do work outside actually enjoy being away from the commotion of the shop.
Sheep they are

Utica, NY

#19 Mar 11, 2012
Who doesn't like uncle Russ, he's really a great guy. His guys may occasionally perform some ad hoc work but Russ stands by his service. If you're not going to the dealer, stop by his shop.
really

Cortland, NY

#20 Mar 11, 2012
Current Employee wrote:
First off, I will introduce myself as a current employee of Oriskany Garage & Tire who has worked on and off with Russ since 1992. I worked in several other shops and dealers in this area. I have held ASE certification as a Master Technician, Service Adviser, and an Advanced Engine Performance (L1) Technician. I want to address some of the topics in this thread.

I guess that just about covers it. Look us up on fb, I'd love to see you guys there.
Oh, for the OP: YES.
Post the diagnostic equipment you use in the garage to read codes on a 2011 chevy pick up.

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