Long Time Utican

Utica, NY

#65 Feb 20, 2011
I like going there because I can pay with my suck and swallow special! Also all my animals(and both ex husbands) ran in front of cars and killed themselves!I'm mildly retarded!!!!!
Arbi

New Hartford, NY

#66 Feb 21, 2011
Frank Rizzo wrote:
<quoted text>
Maybe if you didn't act like suck a dooshbag, they would have been nice to you. If you speak anything like you just typed - they probably couldn't even understand you. Just the way you're acting makes me wanna bust your lip wide open.
Why not go back to where you had the pet treated before..or did you have a problem there also?
GrapeApe

Clifton Springs, NY

#67 May 25, 2011
Excellent facility and very nice people. My experience dealing with the folks at BAH has always been quite positive. They've always bent over backwards to help us and our "furry" family member.
Maybe some of the very few folks who've complained here just had isolated incidents. Then again, they could just be moaners and groaners who complain about everything, LOL! Looks like they will be giving me a bad rating next, LOL! As for me, I think BAH is great.
DRN
Level 6

Since: Jun 08

Location hidden

#68 May 25, 2011
huh wrote:
<quoted text> WRONG!
Liar!
DRN
Level 6

Since: Jun 08

Location hidden

#69 May 25, 2011
lost in utica wrote:
<quoted text>
what a joke Payment plan o no they don't .......
Liar.
DRN
Level 6

Since: Jun 08

Location hidden

#70 May 25, 2011
After a completely horrible experience with New Hartford about 8 years ago, wifey & I began taking our remaining dog to Burrstone. Dr. Perry was and remains fantastic.

Since then, we have acquired two rescued dogs, both with vision problems and one much older than we were told and with diabetes.

Dr. Perry sees us whenever we need her to, and frequently consults with us by phone (which is not charged). She is extremely knowledgable and compassionate, and she simply loves animals.

Payment plans? Yes. Once or twice, when all three dogs had to go there, we paid on a weekly basis until paid for. She also gives us a break on the charges for the two rescued dogs. Who else does that?

PS: The horrible incident with New Hartford involved putting down a dog. We went to Waterville to get that done and they were simply fantastic as well.
A Cittadino

Utica, NY

#71 Jul 23, 2011
I have been taking my pets to Burrestone for over 40 years. They have always been caring and professional. Yes Vet care is expensive but so is everthing else in this world. Dr Thompson has always treated me and my animals with respect and he has a wealth of knowledge. By the way he is not one of the founders but has been there for many years. I appreciate the times he has come in after hours to care for a sick pet. Also the compassion the entire office has shown when a beloved pet needed to be put to sleep.Treat others the way that you want to be treated!
ONCE UPON A TIME

San Jose, CA

#74 Jul 23, 2011
Animal Lover wrote:
<quoted text>I agree with you 100%. I, too, have been taking my animals (1 dog; 3 cats) to Burrstone Animal Hospital and Dr. Martha is my Vet.for over 20 years. Not only does she have a heart of gold and highly knowledgeable, but she has become a friend to me as well.
No one should own an animal for a pet if they are not able to also spend a few dollars on their care - the same you would do for any member of your family. All animals need to be sprayed/neutered and get their necessary shots and boosters.
Burrstone Animal Hospital and their staff have always put the animals needs first before money in the years I have been taking my animals there. If you have established yourself with them and need a payment plan for a large operation bill, or anything else, they are more than willing to arrange one for you. They did this for me when my 15 year old cat came down with Fatty Liver Syndrome and Dr. Martha and I did everything possible to keep my kitty alive and get her to start eating again at a cost of $800. Unfortunately, my kitty had to be put asleep after 8 weeks of treatment as nothing worked to turn this deadly syndrome around and Dr. Martha gave her the shot while I was holding my kitty in my arms with tears running down BOTH of our faces. Money was never mentioned!!!! I paid for all the treatments, shots and visits on a monthly basis and had it paid in full within a few months.
They might be nice if you're politically connected, but if you're not, they don't give a damn!

In Thompson's early years he was an angel, that is not the same man! He got rid of his right hand gal, Lynette.

Debbie Eldridge was a good one, but politics played a role and we were denied seeing her. When we called to make the appointment with her, Laurie told us she was NOT there those particular days. That was a lie! We were stuck with Stathes Demson and when Dr. Deb walked out, we were shocked and told her THEY told US you were NOT here!

As I said, they were wonderful in their early years, but money and political connections make a big difference and big changes in people!

I have also learned that when you do believe in someone, YOU will be crushed. The animal industry has become an emotional blackmail tool. Money is all they care about, no longer the animal unless YOU are connected! Now, don't think I am accusing only this place of such coldness, other veterinarian hospitals do this stunt too!

So, I no longer believe in anyone or anything anymore! The care for animals has become an only if you can! When a promise is made, if there is a situation, rest assure, they will YELLOW OUT!

Dr. Roger Thompson was amazing, once! I thought of him as a gift! I am familiar with his Dr. Harvey from Cornell and have been to Cornell with my cat! Years change people and so does money!

I have given up! There is NO one around here worthy of the HONOR OF CARING, COMPASSIONATE AND LOVING!
Kelli

Flushing, NY

#75 Aug 18, 2011
I have been very disappointed with the care at Burstone. I have four dogs which I have taken there until recently. This pas appointment was the icing on the cake! Two of our dogs went in to get Lyme disease shots. Prior to giving the shot the dogs needed to tested. Well, one of the dogs had lyme disease and the other did not. So the vaccinated the dog the stated did not have it and gave antibiotics to the one that did. Well, I revive a call four days later stating they mixed up the blood work. They vaccinate the dog with Lyme!!!! I was so so upset! How incompetent! Also, appointments there take forever. I have to take two hours out of my day just to have my dog seen. They always keep me waiting an hour in the waiting area and over a half hour in the dr room before a vet even come in!!!! I am disgusted with there service. If you want your animal to receive quality care I suggest you go elsewhere!
Ignorance on your part

Rome, NY

#76 Mar 3, 2012
I have taken all four of my cats to them in the past and currently do. Burrstone animal hospital has excellent vets, they take time to care for my animals an little to no cost. My cat lost weight and another was having serious problems and never once did they ask me about payment or demand payment of any amount. Those vets showed just as much heart and soul for my animals as I have. My cats are like my children since I dont have any. For you to demean the business over your own plane ignorance is disgusting. If you have gripe with them over your own personal opinions then keep it to your yourself. Those vets go into detail about how to care about the pet when sick and go beyond eucating and keep you up to date on how your animal is doing is having surgery. How are you say such terrible things.
You are so wrong

Rome, NY

#77 Mar 3, 2012
sadutican wrote:
Let me tell you a short story about Burrstone Animal Hospital and then you can decide if you ever want to take your pet there. This morning I called them to alert them to a possible situation wih one of my dogs. Now, I have brought my other dogs there, but this one hasn't been there yet. After listening and asking countless questions about vaccinations which I assured them she was up to date with vaccinations as were the others she told me that if they Were needed that I'd better bring my credit card because the service was expensive. She never asked how the dog was doing, nothing NOTHING. They just lost alot a business from me, as I will never bring a pet back to them again EVER. No compassion.
Yeah right!!!!!!!!! I have taken my animals to Burrstone and never once experienced any demand for payment,infact when I called around to the various veterinary clinics in the area Burrstone was the most affordable,Waterville wanted $600 to declaw two cats.....totally insane!!!!! Also the Veterinarians at Burrstone took time to explain procedures and aftercare.......I also thank them for seeing one of my cats on multiple occasions and saving his life....LOVE YOU BURRSTONE ANIMAL HOSPITAL!!!!! Oh also if anyone has a cat who is frequently urinating on furniture etc.....which is something I experienced with one of my cats,Burrstone got to the bottom of it,apparently cats can develop crystals in their urinary tracts causing frequent urination.Burrstone has a special cat food that actually dissolves the crystals and ends the frequent urination!
in defense of Waterville

AOL

#78 Mar 4, 2012
You are so wrong wrote:
<quoted text>
Yeah right!!!!!!!!! I have taken my animals to Burrstone and never once experienced any demand for payment,infact when I called around to the various veterinary clinics in the area Burrstone was the most affordable,Waterville wanted $600 to declaw two cats.....totally insane!!!!! Also the Veterinarians at Burrstone took time to explain procedures and aftercare.......I also thank them for seeing one of my cats on multiple occasions and saving his life....LOVE YOU BURRSTONE ANIMAL HOSPITAL!!!!! Oh also if anyone has a cat who is frequently urinating on furniture etc.....which is something I experienced with one of my cats,Burrstone got to the bottom of it,apparently cats can develop crystals in their urinary tracts causing frequent urination.Burrstone has a special cat food that actually dissolves the crystals and ends the frequent urination!
Irregardless of any sentiments, why would you pick Waterville to equate this scenario with, when there are other local yocals around? I don't believe what you said about Waterville and I know the politics of Burrstone.

I also question why YOU had to seek this site since it has been quite sometime since this has had a hit on it. To me, I have to ask why? As for declawing cats, most vets do refuse to do this and I believe San Francisco or San Diego or another California town has outlawed this barbaric procedure. I am well to aware of what this procedure is like having first hand experience. It just not only takes away the nail they take away the last joint of the toe. Only certain circumstances would I do such a thing and that is when a cat is so psychotic and uses his nails violently and after trying all measures, this was the only procedure. I would like to know did YOU declaw your cat because he or she was digging your furniture? That is no excuse to harm your pet. Your furniture, if you have a cat is not worth it. I knew someone who trained their cat not to touch the furniture, and yes, they can be trained not to do this. You could have bought your pet scratching tools, nail covers, cut their nails etc or keep them out of your sacred crappy Stickly Furniture room. If you had your cat's declawed for this reason, you are NOT a cat lover nor do you deserve your pet!

Why did you resurect this article after it has lied dormat for quite sometime. Roger Thompson, the vet, told me that he would NOT allow cats in the house for fear of scratching up his drapes. Roger, is not a lover of animals only of the green and the power greens brings unto you. He should never have been a vet once he disclosed this statement and neither should S. Demson.
Lynn

Rome, NY

#79 Mar 4, 2012
Not a cat lover, sorry.
soapstar

Worcester, MA

#80 Mar 4, 2012
I used to bring my animals to Burrstone. I left because I felt all they cared about was their business not the pets. I will agree that Dr. Martha does care but she is the only one. I have been going to Waterville for 8 years now and they are great. If your pet is ill or has an emergency they get you in right away, if you need a little time paying your bill they will work with you and still give your pet the attention it needs. Burrstone should be ashamed at how they treat their patients.
Cat Lover

Rome, NY

#82 Mar 4, 2012
Dr Stas Demson is one of the best vets I have ever known! When he was at Burrstone he saved my dog's life when she was very ill with pancreatitis. Now he is at Paris Hill Cat Hospital and I bring my cat to him. He is the best, very compassionate and a true animal lover!
Ted

Utica, NY

#85 Mar 4, 2012
Honda Guy wrote:
<quoted text>
Just to make sure I wasn't wrong. I just called them... I kid you not, they said, Burrstone Animal Hosp.... Please hold.
Try calling Slocum Dixon asking for a discount or seeing if they put you on hold..and you expect Vets to help you pay for your pet. Grow up! They are reliable.
Leisure Suit Larry

Mexico, NY

#86 Mar 4, 2012
You are so wrong wrote:
<quoted text>Yeah right!!!!!!!!! I have taken my animals to Burrstone and never once experienced any demand for payment,infact when I called around to the various veterinary clinics in the area Burrstone was the most affordable,Waterville wanted $600 to declaw two cats.....totally insane!!!!
Well that's an outright lie. Unless you're leaving something out, like the cats were 10 years old when you were trying to have them declawed.

There is no need to make lies about other clinics in an attempt to make the one you prefer look better. Simply state your case as to why you prefer the place you do, in this case Burrstone Animal Hospital, and leave it at that. Otherwise your credibility goes right out the window when you have to resort to lying.

Level 9

Since: Jun 10

Location hidden

#87 Mar 4, 2012
You are so wrong wrote:
<quoted text>
Yeah right!!!!!!!!! I have taken my animals to Burrstone and never once experienced any demand for payment,infact when I called around to the various veterinary clinics in the area Burrstone was the most affordable,Waterville wanted $600 to declaw two cats.....totally insane!!!!! Also the Veterinarians at Burrstone took time to explain procedures and aftercare.......I also thank them for seeing one of my cats on multiple occasions and saving his life....LOVE YOU BURRSTONE ANIMAL HOSPITAL!!!!! Oh also if anyone has a cat who is frequently urinating on furniture etc.....which is something I experienced with one of my cats,Burrstone got to the bottom of it,apparently cats can develop crystals in their urinary tracts causing frequent urination.Burrstone has a special cat food that actually dissolves the crystals and ends the frequent urination!
All vets have that special cat food... Do you know WHY the declaws are so expensive? The Vets do not want to do that to an animal. Itis like your Podiatrist ripping out your toenails. Ever wonder why it is so hard to get ears and tails done? Doctors don't want to do that shit!
Leisure Suit Larry

Liverpool, NY

#89 Mar 5, 2012
North Utican wrote:
Again, I have to disagree with the above poster that Vets don't want to do "ears and tails".

I have a Himalayan cat and as most people know, they have long fur. They are considered a high maintenance type of cat as they required daily brushing to keep mats from forming.

A few months ago, my cat came down with loose stools and the hair underneath her tail got impacted with fecs - too much for me to remove without hurting her.

As always, I took her to Burrstone Hospital where they removed the impacted hair covered with feces and gave her a thorough exam to determine if she was sick - which she was not (no temperature). All I was charged was the cost of the Vet visit.

I agree with NOT declawing a cat. Since I am a long term customer, I take my cat back to Burrstone every 6 weeks where they cut her nails for me - FREE OF CHARGE!! She has a scrathing post and has been trained to use this when she feels like sharping up her claws. She has NEVER destroyed any of my furniture and she still has, and always will have, a full set of claws as nature intended.
Uh, pretty sure he is referring to the cropping of ears and the docking of tails. You are talking about clipping toe nails and shaving and cleaning of cat asses.
Lyman Zurga

Liverpool, NY

#91 Mar 5, 2012
steaming dump wrote:
Let me take a hot steaming dump on all of your chests, then you can truly be happy.
Somebody shiit on the coats?????

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