Grace furniture. Anyone ever had to return or exchange anything?

Posted in the Utica Forum

Level 1

Since: Feb 10

Arlington, VA

#1 Mar 24, 2014
Has anyone ever had to return or exchange anything at Grace furniture in Marcy?
Thanks
Been There Done That

Rome, NY

#2 Mar 24, 2014
Never returned anything, but I was in there once. The owner treated me like crap and was very insulting towards me. I took my $2900 cash to Mazullo's in Oneida. I know of several people who had similar experiences. The sales lady I dealt with was very nice. I felt sorry for her.
No selection

Cobleskill, NY

#3 Mar 25, 2014
They are cheap as can be.
Looking to ripoff anyone dumb enough to walk in there....stay away!
grace

Raleigh, NC

#4 Mar 25, 2014
Thats all bullshit bought from them for years very friendly and greatservice and selection. How conveniant somebody post this BS and then throws in a plug for another furniture store . Give ma a break loser.
Recliner

Utica, NY

#5 Mar 25, 2014
Have dealt with this family for 3 generations; they are very fair and good to do business with.
If you had a legitimate gripe they would make it right.
Bringing your complaint to topix shows very poor judgement on your part. I do not believe you.
rugbymess

New York, NY

#6 Mar 25, 2014
no but my grand parents love that store
becs521

Danielson, CT

#7 Mar 25, 2014
Much better quality furniture than anywhere else around here, reasonable prices, and very nice staff. We are definitely going back there to buy more furniture.
Chinese girl

Schenectady, NY

#8 Mar 25, 2014
grace wrote:
Thats all bullshit bought from them for years very friendly and greatservice and selection. How conveniant somebody post this BS and then throws in a plug for another furniture store . Give ma a break loser.
I say it suck then it suck. You maker me mad call me liar to my face American jerk.
You want to touch me when I little girl you pervert!
Chinese girl

Schenectady, NY

#9 Mar 25, 2014
Recliner wrote:
Have dealt with this family for 3 generations; they are very fair and good to do business with.
If you had a legitimate gripe they would make it right.
Bringing your complaint to topix shows very poor judgement on your part. I do not believe you.
Only thing you family do for three generation is welfare and food stamps.
You no money goof sit on furniture you get from curb with cat piss on it!
Aaron Rent turn you down you no credit but bad credit!
Go reply with you Obammyfone you stinky
Been there done that

Rome, NY

#10 Mar 25, 2014
I am not trying to plug anyone, but the owner at Grace was extremely rude. I bought lazy boy furniture from the other company and I was not happy with the quality of the furniture, but Mazullo's was great to do business with. I now buy from the amish, much better quality.
Hmmm

Bronx, NY

#12 Mar 26, 2014
Been there done that wrote:
I am not trying to plug anyone, but the owner at Grace was extremely rude. I bought lazy boy furniture from the other company and I was not happy with the quality of the furniture, but Mazullo's was great to do business with. I now buy from the amish, much better quality.
You sure it was the owner. The owner is a nice old man.
Been there done that

Rome, NY

#13 Mar 26, 2014
I believe it was the son, maybe 60 years old
North side

Utica, NY

#14 Mar 26, 2014
Been there done that wrote:
I believe it was the son, maybe 60 years old
. The son is 50 and has always given me great service. Have purchased from him many times over the years
Sure

Utica, NY

#15 Mar 27, 2014
waldo wrote:
My dog took a huge shit on my new white couch and they wouldn't take it back. I'll never shop there again.
Tell the truth...it wasn't the dog that took a dump on the couch now was it?...next time buy a brown couch and it will blend right in...problem solved.
HaHa

Rome, NY

#16 Mar 27, 2014
North side wrote:
<quoted text>. The son is 50 and has always given me great service. Have purchased from him many times over the years
The son serviced my big cxck and I go back everyday!

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