A Personal Touch
surprise

Utica, NY

#1 Jan 3, 2013
What about this place? I hear its nice but owner a bitch, true or false?
Kiss My Azz

Utica, NY

#2 Jan 3, 2013
why not go and make your own judgement call?
nippynipnip

United States

#3 Jan 3, 2013
How personal is the touch?
Well

Utica, NY

#4 Jan 3, 2013
Not at all very nice person
curious

Dracut, MA

#5 Jan 3, 2013
What kind of business is it ? What kind of services do they do ?
Kiss My Azz

Utica, NY

#6 Jan 3, 2013
Sorry but most females around the world have a bitchy side to them. I know...I'm female with a bitchy side and have plenty of female relatives who have a bitchy side to them.

There are a lot of adult females with age IQ's of 14 (grade school 7 and 8)that continue to act like immature little brats and attack other women. Grow up!
New Attitude Wellness

Rome, NY

#7 Jan 3, 2013
New Attitude & Wellness will give you the personal touch you are looking for. The massage therapist there is quite the hore.
a soon to be ex customer

Rome, NY

#8 Feb 11, 2013
surprise wrote:
What about this place? I hear its nice but owner a biitch, true or false?
owner is absolutely not nice. been to the spa many times due to gift cards but I am done. friends with same experience. her name is kathy and she is so wont even thank you when she takes your payment. shes so rude. very strict with the gift cards too.
Blaze

Utica, NY

#9 Feb 11, 2013
a soon to be ex customer wrote:
<quoted text>
owner is absolutely not nice. been to the spa many times due to gift cards but I am done. friends with same experience. her name is kathy and she is so wont even thank you when she takes your payment. shes so rude. very strict with the gift cards too.
She's rude and a total bitch!! I wouldn't give her a cent!

Level 1

Since: Feb 13

Location hidden

#10 Feb 11, 2013
They can personally touch my squirtle with their bulbasaur
Level 2

Since: Apr 12

Syracuse, NY

#11 Feb 12, 2013
Is there a personal touch ending?
True Dat

Utica, NY

#12 Feb 12, 2013
Just so you know, I used to work there and the owner is such a gossip, she digitally records each session. I was talking with a customer about her and the next day she called me in asking me about the conversation. I then looked for a hidden camera or microphone and found one in the fake eucalptys plant in the corner.
She also "flips sheets" which means that if someone came in before you for a massage, she doesn't get a new set of sheets, she just flips the old ones over. I got yelled at for not doing so eventhough I thought it was against state health regs.
maybe

Camillus, NY

#13 Feb 12, 2013
True Dat wrote:
Just so you know, I used to work there and the owner is such a gossip, she digitally records each session. I was talking with a customer about her and the next day she called me in asking me about the conversation. I then looked for a hidden camera or microphone and found one in the fake eucalptys plant in the corner.
She also "flips sheets" which means that if someone came in before you for a massage, she doesn't get a new set of sheets, she just flips the old ones over. I got yelled at for not doing so eventhough I thought it was against state health regs.
The customer you were gossiping to told her?

Level 1

Since: Feb 13

Location hidden

#14 Feb 12, 2013
I want my hypno is her arbok
Ex employee

West Springfield, MA

#15 Feb 21, 2013
I worked there too and Kathy and her sister, who is behind the counter are NOT nice people at all!!! They will talk about each customer as soon as the customer pays and walks out the door! They could care less about the customer and their hard working employees. Their goal isto try and get "affluent" clientele and money, money , money. Don't patronize this place....looks are deceiving!
face broke out dirty plac

Rome, NY

#16 Feb 26, 2013
my skin is worse since my treatment. this place is not clean. they cut corners. dont go there!!!
Longtime Customer

Utica, NY

#18 Feb 27, 2013
I've been a customer of this business for over 10 years, going at least once a month throughout that time for various services. It is a wonderful place, very warm and pleasant, and very professional. I have tried other places including the casino (way too pretentious) and none of them hold a candle to A Personal Touch. They also give back to the community in countless ways supporting dozens of local non-profit organizations. I have never seen or heard any gossip or anything inappropriate, and would highly recommend the spa to anyone. After all, she must be doing something right since she has grown to be the largest, prettiest and most successful spa in the area! Try it before you let the haters and others dissuade you.
just me

Fulton, NY

#19 Feb 27, 2013
Longtime Customer wrote:
I've been a customer of this business for over 10 years, going at least once a month throughout that time for various services. It is a wonderful place, very warm and pleasant, and very professional. I have tried other places including the casino (way too pretentious) and none of them hold a candle to A Personal Touch. They also give back to the community in countless ways supporting dozens of local non-profit organizations. I have never seen or heard any gossip or anything inappropriate, and would highly recommend the spa to anyone. After all, she must be doing something right since she has grown to be the largest, prettiest and most successful spa in the area! Try it before you let the haters and others dissuade you.
I've been a customer there as well for many years and have nothing ill to say.
Kathy is a great person and is a very successful business woman. Kudos to her!!
Client

Rome, NY

#20 Feb 27, 2013
Topix is a place where people come to tear others down. It is widely known as such and is not moderated well at all. Topix is full of assholes with nothing better to do than bash local people trying to make a living.

I've been there a few times and dealt with Sarah for massage. She is completely professional and very good. The best thing on can do is try it out and get their own opinion. Talk to friends first that have actually used the services.
Another Supporter

Utica, NY

#21 Feb 28, 2013
True Dat wrote:
Just so you know, I used to work there and the owner is such a gossip, she digitally records each session. I was talking with a customer about her and the next day she called me in asking me about the conversation. I then looked for a hidden camera or microphone and found one in the fake eucalptys plant in the corner.
She also "flips sheets" which means that if someone came in before you for a massage, she doesn't get a new set of sheets, she just flips the old ones over. I got yelled at for not doing so eventhough I thought it was against state health regs.
maybe wrote:
<quoted text>The customer you were gossiping to told her?
yeah, and let's not forget that "former employees" usually have an axe to grind, especially if a professional, well-run establishment let's them go for their inappropriate nonsense. Really, a microphone in the plant? Do you really think anyone believes that trash? You were probably let go for inappropriate behavior or contact with the customer, who then complained. Anyone who knows Kathy knows that she will not tolerate nonsense from her staff, which is why she has a terrific business.

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