Lichtman's Liquor
Anonymous

Herkimer, NY

#1 Nov 17, 2013
I have done business there for over 15 yrs. and each time I stop in I am more unhappy then the last time, stopped by there a few days ago back picked up a item went cash register he over charged me I walked him back to item that was clearly marked and he said oh that isn't suppose to say that, refused to sell to me at price reflected on item would only refund my money! I can't believe business is so good you would lose a customer of 15 yrs for an error on their part for $3.00. There customer service has diminished since new owners took over yrs. back.

FTW Yall

“"Trust no one"”

Level 1

Since: Jul 13

Drive it, like you stole it

#3 Nov 17, 2013
You should not have given your money to him before you pointed out the price. What he did is illegal.
Anonymous

Herkimer, NY

#4 Nov 17, 2013
FTW Yall wrote:
You should not have given your money to him before you pointed out the price. What he did is illegal.
I woudn't if I had saw the sale before he swiped my card after that the bank would've held it for 4 days or more wasn't worth the trouble just won't shop there anymore.
You know

Windham, NY

#5 Nov 17, 2013
paulie12 wrote:
I have done business there for over 15 yrs. and each time I stop in I am more unhappy then the last time, stopped by there a few days ago back picked up a item went cash register he over charged me I walked him back to item that was clearly marked and he said oh that isn't suppose to say that, refused to sell to me at price reflected on item would only refund my money! I can't believe business is so good you would lose a customer of 15 yrs for an error on their part for $3.00. There customer service has diminished since new owners took over yrs. back.
Paulie you have had bad service for 15 years and you keep going back. You may have a drinking problem. But congratulations on surviving this long.
Waits on Her

Utica, NY

#6 Nov 17, 2013
Joyce is a fav customer.
Georgie

Redwood City, CA

#7 Nov 17, 2013
Surprised to hear this -- they seem very good to deal with.

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