lack of cable service
Posted in the Utica Forum
#1 Apr 30, 2014
Anyone out there still waiting for TW to get your cable back working?
In the middle of the last night, the electric power went out all down Herkimer Rd and wasn't restored until 7:15 AM. National Grid knows how to fix the problem-BUT- TW does not!
I have 3 TVs in my house - NONE of them are working!!!! Called TW this morning, told me "we are working on getting it back on track". Called again at 6PM - told the same BS story. This time, I made a fuss and they are giving me credit for a full day without cable service.
They still have no idea what is causing the cable to be "broken". Recommend everyone experiencing no TV service call TW - raise a fuss and demand credit for a full day without service.
When enough people call and it starts hitting TW in their pocketbook, then, maybe, they will figure out the problem and fix it!!!!!!!!
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