Francos, North Utica
No good

Caldwell, NJ

#70 Sep 23, 2012
Worst service ive ever received! The employees spend more time on their phones or arguing with each other that they cant even take an order.it takes a hour and a half just for a delivery right up the street.maybe if they spent more time paying attention to the customers instead of doing a million promotions people may actually go to that filthy place when(if ever)it is cleaned up
wow

Manlius, NY

#71 Sep 24, 2012
No good wrote:
Worst service ive ever received! The employees spend more time on their phones or arguing with each other that they cant even take an order.it takes a hour and a half just for a delivery right up the street.maybe if they spent more time paying attention to the customers instead of doing a million promotions people may actually go to that filthy place when(if ever)it is cleaned up
You sound like a disgruntled ex-employee.
Big Don

United States

#72 Oct 10, 2012
Worst place to get pizza and wings the place is trash i watched the new short older guy there pick up a wing after it fell on the floor and use it, thats disgusting the owners son Jermey thinks he is some master chief off jersey shore someone needs to knock him on his ass before his fake bitch ass gets what really is heading his way the place os garbage and is about to plunge into a black hole soon that place is dirtier than his girlfriend save your money or go to Charlie's down the road pizza is better service is better everything is better i know both owners very well and only one is good enough to stay open i do not know how francos in north utica is still open
well big don

Manlius, NY

#73 Oct 11, 2012
Big Don wrote:
Worst place to get pizza and wings the place is trash i watched the new short older guy there pick up a wing after it fell on the floor and use it, thats disgusting the owners son Jermey thinks he is some master chief off jersey shore someone needs to knock him on his ass before his fake bitch ass gets what really is heading his way the place os garbage and is about to plunge into a black hole soon that place is dirtier than his girlfriend save your money or go to Charlie's down the road pizza is better service is better everything is better i know both owners very well and only one is good enough to stay open i do not know how francos in north utica is still open
How about you go knock the owners son on his ass? How about you go to charlies down the road and stay out of Franco's, nobody is making you go there but obviously you still are.
ok pizza

East Haven, CT

#74 Oct 11, 2012
THE COUNTER SERVICE SUCKS! THEY ACT LIKE THEY ARE DOING THE CUSTOMER A FAVOR. Don't get wings! WINGS ARE THE WORST! I DRIVE FROM NORTH UTICA TO TONYS ON BURRSTONE RD. THEY ARE FRIENDLY AND ALWAYS CONSISTANT,,,,
youhoo

White Plains, NY

#75 Oct 12, 2012
All you people are effin stupid. Go get a life.
ron

Utica, NY

#77 Oct 12, 2012
Is Franco's still filthy inside? Every table, chair and counter used to have three inches of grease on it. It was disgusting.
awesomeplace

Herkimer, NY

#78 Oct 14, 2012
I just wanted to add my two cents to the discussion. Franco's is a wonderful pizza place, I called once and they weren't doing deliveries for another 2 hours. They actually had one of the workers there come personally deliver my pizza. Needless to say, I tipped the girl 25% just for her troubles. The delicious pizza and service was well worth the cost.

Since: Oct 12

Indian Lake, NY

#79 Oct 14, 2012
I never thought the food or service was terrible. I use to go in to there religiously and I would joke and bust balls with the employees. It was like cheers to me. They knew me and I knew them. So maybe if your a regular like I was (until I moved) they joke and bust your balls to. Come on if I worked there and saw the same people day in and day out coming in to order I would prob bust there balls and ask if they ever cooked at home lol some people have no sense of humor anymore and if they were truely rude maybe they were having an off day. One kind I knew well worked there lost his parents and almost everything and still worked non stop. Some people are just plain rude though. Never the less the food is ok but hey if someone else is cooking for me cause I'm too lazy to cook for myself then I appreciate it. But as a paying customer I want it right and hot and on time instead of waiting an extra 20 min.
Truth

New Hartford, NY

#80 Oct 15, 2012
It is not a filthy place, but the food is never ready when they say it will be. You also have to wait for your wings as they never start them until you show up to get your order. The pizza has gone downhill a bit. A far as the counter help, the really are not very helpful and are often arguing and complaining to customers about things or even on the phone having an argu,ent with a girlfriend or boyfriend. I have not gone back to that place since the blonde girl at the counter had attitude when i said i was there for a pick up, she acted like i was a bother and a nuisance. So for the past 18 months i Have taken my business to Charlies or Oscugnizzo, both very clean and extremely friendly to the customers.
ItsNotTheWayItUs edToBe

Ithaca, NY

#81 Oct 15, 2012
Has anyone been to Burger King in North Utica lately?? I mean that place should be the main focus because its worse than what Francos is. The People, The Mop bucket they use in the bathroom then in the Kitchen, The Service and food suck!
jeannette

New York, NY

#82 Jun 12, 2013
I don't know why people go there either. I hate it. I have the same problem a lot of other people do with the fact that you call in your order, they tell you it'll be a certain time before it's ready, say 35 mins. I show up 40 mins later and they throw it in the oven when I get there. I don't want to WAIT in that place! Same thing someone else said that is WHY I wait the full amount of time they tell me before picking it up. You can't win. I shouldn't need to know some secret code (to ask for it boxed at a certain time) in order to have it ready when I pick it up. And I have to say I agree with the rude staff. I really want to give local business my money but not this place. I go to CHarlie's now.
try it

Newington, CT

#83 Jun 12, 2013
jeannette wrote:
I don't know why people go there either. I hate it. I have the same problem a lot of other people do with the fact that you call in your order, they tell you it'll be a certain time before it's ready, say 35 mins. I show up 40 mins later and they throw it in the oven when I get there. I don't want to WAIT in that place! Same thing someone else said that is WHY I wait the full amount of time they tell me before picking it up. You can't win. I shouldn't need to know some secret code (to ask for it boxed at a certain time) in order to have it ready when I pick it up. And I have to say I agree with the rude staff. I really want to give local business my money but not this place. I go to CHarlie's now.
go to nonnies down the street better than all of them put together
larry

Utica, NY

#84 Jun 12, 2013
ItsNotTheWayItUsedToBe wrote:
Has anyone been to Burger King in North Utica lately?? I mean that place should be the main focus because its worse than what Francos is. The People, The Mop bucket they use in the bathroom then in the Kitchen, The Service and food suck!
idk. All the mailmen go there.
Leon

Whitesboro, NY

#85 Oct 28, 2013
Stale wings my kid was sick for a week called codes told me they have been being watch for a few months now. Disrespectful lady's there i asked to speak to a manager they told me to call back in the morning to speak to the owner which is bull shit if I'm paying $40 for food and it gets fucked up i want my money back shit business with little wanna be owner. BRING DICK BACK
Steve

Whitesboro, NY

#86 Oct 28, 2013
I went there for the first time today and ill say it is deffiently the last time going there food sucked no one knew what they were doing bad atmosphere
Really

Watertown, MA

#87 Oct 28, 2013
Really
Buzzer

Farmington, CT

#88 Oct 28, 2013
Keep telling people that pizza sucks around CNY but Uticans (and Romans) keep denying it... you all can't even agree which shop is good! Everyone waters down the red sauce, the dough is pre-made fluffy/spongy junk, and the cheese isn't cheese! Also, why do shops cut their "slices" in SQUARES? It's so weird... get an edge piece and there's too much crust, get a middle piece and you've got synthetic cheese oil dripping down your sleeve. It's a pizza PIE, not a pizza BROWNIE.

HOWEVER I do feel that home-made is the way to go. Some of the best I've eaten around here is when I visit friends around Utica and eat it at their house. When the cook isn't worried about the cost of the ingredients, it just tastes better. Plus they cut them in wedges... not squares.

Level 2

Since: Sep 13

Location hidden

#89 Oct 28, 2013
ItsNotTheWayItUsedToBe wrote:
Has anyone been to Burger King in North Utica lately?? I mean that place should be the main focus because its worse than what Francos is. The People, The Mop bucket they use in the bathroom then in the Kitchen, The Service and food suck!
i dont know what it is, but i find all burger kings to be dirty, i stopped goin there about 10 years ago....... but for some reason i did eat there over the weekend....
riight

Ithaca, NY

#90 Oct 29, 2013
ok

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