Cockroaches at Swifty's

Posted in the Utica Forum

Disgusted Patron

Selkirk, NY

#1 Jan 9, 2014
As a lifelong Utican I have never been more disgusted with an establishment. My wife and I usually go out to eat once a week to Swifty's or go for a few drinks as we live close by. However our latest visit will be our last. Being regulars for over a year we got to know most of the staff pretty well. What unfolded last night left my wife and I completely appalled in so many ways. It was towards the end of the night and we were sitting at the bar when my wife went to go use the women's rest room (which is very close to the kitchen door) and she overheard screaming and yelling from people in the kitchen. She explained to me that she heard someone laughing saying "there's another one!" and then heard banging of some sort and then a person ran out of the kitchen chasing a roach that escaped under the door out where my wife was walking to the bathroom. The situation only got worse after that when she immediately came back to the bar and told me she wanted to leave because she felt sick and I asked her what happened and she didn't want to explain it to me she just wanted to leave so we started to put our coats on. As wee were doing that a member of the staff asked us if we wanted a few drinks on the house and tried to give us some gift cards. Me being completely unaware of the situation at hand I was wondering why everything got so weird. Another staff member took me and my wife aside and basically tried to smooth everything over as I was finally filled in to what was going on. They frantically and condescendingly explained it was an old building and every restaurant probably has some at some point and other nonsense about being in the restaurant business saying we wouldn't understand. We left disgusted at how the whole situation was handled. My wife explained to me how big the cockroach was and how the kitchen staff just seemed so nonchalant about it like it wasn't a big deal or maybe its not a rare occurrence. One thing is for sure we will never go back and we had to feel sick the rest of the night thinking we ate that food earlier. I'm not one for making things like this or complaining but this is not alright. I would much rather know this knowledge from a source and avoid it altogether than have anyone else have to deal with what my wife and I did. After all this is an establishment that is on Genesee Street and right next to the historic Stanley Theatre. What an absolute atrocity.
well

New Hartford, NY

#2 Jan 9, 2014
Disgusted Patron wrote:
As a lifelong Utican I have never been more disgusted with an establishment. My wife and I usually go out to eat once a week to Swifty's or go for a few drinks as we live close by. However our latest visit will be our last. Being regulars for over a year we got to know most of the staff pretty well. What unfolded last night left my wife and I completely appalled in so many ways. It was towards the end of the night and we were sitting at the bar when my wife went to go use the women's rest room (which is very close to the kitchen door) and she overheard screaming and yelling from people in the kitchen. She explained to me that she heard someone laughing saying "there's another one!" and then heard banging of some sort and then a person ran out of the kitchen chasing a roach that escaped under the door out where my wife was walking to the bathroom. The situation only got worse after that when she immediately came back to the bar and told me she wanted to leave because she felt sick and I asked her what happened and she didn't want to explain it to me she just wanted to leave so we started to put our coats on. As wee were doing that a member of the staff asked us if we wanted a few drinks on the house and tried to give us some gift cards. Me being completely unaware of the situation at hand I was wondering why everything got so weird. Another staff member took me and my wife aside and basically tried to smooth everything over as I was finally filled in to what was going on. They frantically and condescendingly explained it was an old building and every restaurant probably has some at some point and other nonsense about being in the restaurant business saying we wouldn't understand. We left disgusted at how the whole situation was handled. My wife explained to me how big the cockroach was and how the kitchen staff just seemed so nonchalant about it like it wasn't a big deal or maybe its not a rare occurrence. One thing is for sure we will never go back and we had to feel sick the rest of the night thinking we ate that food earlier. I'm not one for making things like this or complaining but this is not alright. I would much rather know this knowledge from a source and avoid it altogether than have anyone else have to deal with what my wife and I did. After all this is an establishment that is on Genesee Street and right next to the historic Stanley Theatre. What an absolute atrocity.
The only atrocity here is the whole thing sounds like a lie.
Phillip

Utica, NY

#3 Jan 9, 2014
Call the health department if this is true.
Well

Utica, NY

#4 Jan 9, 2014
Could you go into a little more detail??
The chief

UK

#5 Jan 9, 2014
Your wife was busy in the kitchen.

The teeth she has are like a horse, I have scars.

You need to get a women not a power saw mouth.
NEED A HUM

Atlanta, GA

#6 Jan 9, 2014
Can you post your wife's number, I can use a women like her, I have rock, the teeth won't bother me.

Is she clean ?
Sick

Watertown, NY

#7 Jan 9, 2014
Ex employee with a made up story!
Francois-1

Clinton, NY

#8 Jan 9, 2014
Grow up, Disgusted Person....., moron. Swifty's is a terrific spot and does not deserve to be trashed. It is the best enterprise to occupy that spot in a long ,long time. Leave the judging to the Health Department. What are your qualifications to determine standards? People like you, are what cause Utica to look like a joke.
Disgusted Patron

Utica, NY

#9 Jan 10, 2014
I should have expected nothing less than immature people and unintelligent responses. So it is alright if they have cockroaches just because it is the best place to be there in a long time? You my friend are a moron. Everyone can keep going there, all I know is that if something like this happened at a place I frequently went to I would want to know and I was trying to inform people before you have to have you intelligence disrespected by the people who work there when they clearly have issues in the kitchen. You tell me to grow up when you come on a persons post to defend a place because of why? I didn't make the post to start a little fight with foolish people like you I did it to inform people before they get sick and have to deal with unnecessary events.
ROLOL

United States

#10 Jan 10, 2014
Disgusted Patron wrote:
I should have expected nothing less than immature people and unintelligent responses. So it is alright if they have cockroaches just because it is the best place to be there in a long time? You my friend are a moron. Everyone can keep going there, all I know is that if something like this happened at a place I frequently went to I would want to know and I was trying to inform people before you have to have you intelligence disrespected by the people who work there when they clearly have issues in the kitchen. You tell me to grow up when you come on a persons post to defend a place because of why? I didn't make the post to start a little fight with foolish people like you I did it to inform people before they get sick and have to deal with unnecessary events.
Sure, ROLOL

Afraid to post your name because you must be a POS and know you will get picked on. If you were a decent human nobody would say anything and take your word for it, and stop going, or at least believe you, nice try though for a disgruntled thief.

Save your BS about how you're helppy helperton.

I hear walmart is hiring.
I believe it

Utica, NY

#11 Jan 10, 2014
I am sure alot of restaurants do have roaches. They are just insects. Why get soo distressed about it? It is same as having ants. Spill some sugar and get ants, spill some garbage and leave it you get roaches. LOL. But seriously, what do you expect AT A BAR! If you want good food at a clean establishment maybe you shouldnt eat at a Sports bar downtown shithole Utica.
Meter reader

Utica, NY

#12 Jan 10, 2014
C it all the time next time u walk down the back stairs look to the left and smell nasty open the first door on the left into kitchen look around bad

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