New Hartford Psychiatric Service lies...
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Agree

New Hartford, NY

#21 Jul 24, 2012
They are useless. A couple years back I took a family member for depression. They listen to you talk with no real help just some half-assed diagnosis then load you up on sample meds (she didn't have insurance). Bring you back to talk some more...no help and give you more meds. Once a month or so cephas comes in so you are seeing unqualified people the rest of the time. Then...more drugs which screw you up even more if you stop taking them and they don't want to know anything. What others say about the blonde scrawny hag is true, rarely friendly. Go somewhere else if you need professional help.
upset patient PLEASE READ

Rome, NY

#23 Apr 29, 2014
I was going there for about 6 months and everything was going good up until a month ago. I went to the psyc ward for depression and my pain doc needed Alex Eller the nurse practitioner that writes my meds to call him and tell him it was OK for me to keep getting my pain meds and Alex wouldn't call him back so I went to Alex and he finally faxed something over when I went back in to find out what he faxed he said "adult stuff" and wouldn't tell me then finally said stuff from the hospital and when I told him he needed to give the OK to my doc he wouldn't give me a straight answer so I called my doc back and they told me Alex faxed a recommendation that my doc shouldn't give me any narcotics at all due to my past depression and that he (Alex) is going to take me off my meds he is a lyer and a cowherd he wouldn't even tell me to my face. And the worst part is I'm on the strongest pain killer stronger than morphine and he decided he didn't like that drug so I shouldn't be on any pain meds. I was in a bad car accident and need them. But he told me he had nothing to do with it that it was up to my pain doc and kept saying "maybe your pain doctor doesn't feel comfortable with you on it" even after I told him several times it was up to him all my doc needed was his OK. I have been dealing with the receptionist Vikki and her rudeness and bitch ass for months she sat there making a personal phone call for 15 mins while I stood in front of her waiting for a script.
take action

Chatham, NY

#24 Apr 30, 2014
Call the state on them don't waste time with them if they r acting this way. Call the insurance company and tell them you suspect fraud.
No Junkies

New York, NY

#25 Apr 30, 2014
upset patient PLEASE READ wrote:
I was going there for about 6 months and everything was going good up until a month ago. I went to the psyc ward for depression and my pain doc needed Alex Eller the nurse practitioner that writes my meds to call him and tell him it was OK for me to keep getting my pain meds and Alex wouldn't call him back so I went to Alex and he finally faxed something over when I went back in to find out what he faxed he said "adult stuff" and wouldn't tell me then finally said stuff from the hospital and when I told him he needed to give the OK to my doc he wouldn't give me a straight answer so I called my doc back and they told me Alex faxed a recommendation that my doc shouldn't give me any narcotics at all due to my past depression and that he (Alex) is going to take me off my meds he is a lyer and a cowherd he wouldn't even tell me to my face. And the worst part is I'm on the strongest pain killer stronger than morphine and he decided he didn't like that drug so I shouldn't be on any pain meds. I was in a bad car accident and need them. But he told me he had nothing to do with it that it was up to my pain doc and kept saying "maybe your pain doctor doesn't feel comfortable with you on it" even after I told him several times it was up to him all my doc needed was his OK. I have been dealing with the receptionist Vikki and her rudeness and bitch ass for months she sat there making a personal phone call for 15 mins while I stood in front of her waiting for a script.
Never trust anyone who is pleading for pain pills, especially if they're in the psych ward! Sounds like Alex Eller knows what he's doing! Also, learn to spell, for God's sake!
NHPS

Carthage, NY

#26 May 1, 2014
That places is as bad as people describe. I was referred there by my primary doctor some years ago. Let's start out with Vicky the blonde bitch at the desk. She forges the doctors signature (he's only there once a month and only sees children is what I was told -never met him in my months as a patient there), refused to submit paperwork to my insurance company (saying FMLA is a benefit for a family member, not for yourself). I went to every appt (twice a week for counseling plus once a month for med review) and on the paperwork submitted to my insurance company, they said I refused treatment. They then told me they no longer accepted my insurance, yet I still continued to go there because I wanted to feel better and paid out of pocket (yet I was refusing treatment according to them). Between the doctor never being there, the lying nurse Sylvia, the therapist who I felt was meeting me for the first time every appt, the fraudulent signing bitch Vicky at the front desk, I have no idea how they stay open. They have zero concern for their patients and that office is very mismanaged. They take advantage of the most vulnerable people, and going there only caused me more emotional distress.

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