ACS confirms they are closing June 2013
dor

Carthage, NY

#44 Feb 7, 2013
ummmmm wrote:
How many people are we talking here? This does not sound good. Add to that Remington Arms.......And what is coming into the area?? Anything??
Remington is still hiring new employees every week. Get informed. I happen to work there and see the new people start every week.
A taxpayer

Manlius, NY

#45 Feb 8, 2013
not all bad wrote:
<quoted text> 800 employees will be gone come June.
Are the EDGE and Joe Griffo going to provide retraining funds?
truth

Utica, NY

#46 Feb 8, 2013
Inside information says it will close come june lay offs will start in march. People are already being fired for any reason
Cindy

Utica, NY

#47 Feb 8, 2013
A taxpayer wrote:
<quoted text>Are the EDGE and Joe Griffo going to provide retraining funds?
don't they always?!
Know

Utica, NY

#49 Feb 14, 2013
They just laid off Paula Mandia who was an administrative assistant for the GSL side. The whole place is going down, and quick.
cris

West Hartford, CT

#50 Feb 22, 2013
Well it started today. People were given 30 day notice that they will be leaving. I'm figuring at least 100 got them so far and still more to come. Anyone who does not get one today will get one in May for an ending date in June.
name girls u banged

Buffalo, NY

#51 Feb 22, 2013
Its going under. Let's name the girls we banged. I'll start.

1. Christine Zalacha
2. Here friend Sara
3. Melissa Failing
4. Gina Zingarelli
5. Andrea Laparco
6. Nicole R
7. Missy Mcann
Joe

Buffalo, NY

#54 Mar 14, 2013
name girls u banged wrote:
Its going under. Let's name the girls we banged. I'll start.
1. Christine Zalacha
2. Here friend Sara
3. Melissa Failing
4. Gina Zingarelli
5. Andrea Laparco
6. Nicole R
7. Missy Mcann
Thats Awesome
marme

United States

#55 Mar 19, 2013
Will they even make it to June at the rate they are transfering loans off system its slow call volume pto rate dropping to minimum wage just about California facility on a skeleton crew already you have sups that got pink slips for this Friday and still walking around acting like they own the place with there bitchy attitude, Please your no one but a has been, bAhaha
HDTV

Tully, NY

#56 Mar 20, 2013
name girls u banged wrote:
Its going under. Let's name the girls we banged. I'll start.
1. Christine Zalacha
2. Here friend Sara
3. Melissa Failing
4. Gina Zingarelli
5. Andrea Laparco
6. Nicole R
7. Missy Mcann
lol
skittles

Bakersfield, CA

#57 May 16, 2013
Current employee this place is so screwed up Calif facility down to one manager pto rates are close to minimum wage as possible writing up people for subsidy but have perfect stats? Sounds like the labor board, news media etc need to be notified or a good lawyer who chew these people up and spit them out
NappyBalls

Jackson, MS

#58 May 22, 2013
When is the Madison,MS office going to close?
used to work there

East Syracuse, NY

#59 May 28, 2013
Know wrote:
They just laid off Paula Mandia who was an administrative assistant for the GSL side. The whole place is going down, and quick.
I was laid off the same day as Paula, we both worked for the GSL side, the side that is not closing WTF
lucy

Atlanta, GA

#60 Jun 17, 2013
NappyBalls wrote:
When is the Madison,MS office going to close?
who said it was closing ?
ACS Employee

Albany, NY

#61 Jun 17, 2013
We aren't closing. DSL did lose the contract, thus the lay off, but as of yet we are not closing. There are still multiple contracts held by ACS that won't end until at least December and even then ACS can choose to extend them.
NappyBalls

Ridgeland, MS

#62 Jun 25, 2013
lucy wrote:
<quoted text> who said it was closing ?
That's the rumor that's been going around for months.
well

United States

#63 Jun 25, 2013
used to work there wrote:
<quoted text>
I was laid off the same day as Paula, we both worked for the GSL side, the side that is not closing WTF
Yes it is. Ask irene calhoun...
TRAINER 1989 - 2010

Utica, NY

#64 Jun 25, 2013
I worked there for over 21 years and this makes me so sad....I personally think that we made too many UNREALISTIC promises to the DOE that we could not keep! Direct Loans lost the contract and now this area is going to suffer. We should be trying to keep people in this area - instead we are making it hard for peole to stay here as there are no jobs or the jobs that are here pay crap! BEST OF LUCK TO ALL OF YOU - I TRULY HOPE THAT THE SAYING HOLDS TRUE "THAT EVERYTHING HAPPENS FOR A REASON" - GOD BLESS.
Dsl

Utica, NY

#65 Jun 25, 2013
Irene Calhoun is a big gossip!!
Faithfully nomore

Gouverneur, NY

#66 Jul 1, 2013
TRAINER 1989 - 2010 wrote:
I worked there for over 21 years and this makes me so sad....I personally think that we made too many UNREALISTIC promises to the DOE that we could not keep! Direct Loans lost the contract and now this area is going to suffer. We should be trying to keep people in this area - instead we are making it hard for peole to stay here as there are no jobs or the jobs that are here pay crap! BEST OF LUCK TO ALL OF YOU - I TRULY HOPE THAT THE SAYING HOLDS TRUE "THAT EVERYTHING HAPPENS FOR A REASON" - GOD BLESS.
Our loss of contract has nothing to do with unrealistic promises but more of poor training and lack of communication. ACS deserves to be shut down for the lack of leadership and the lack of proper training, yes improper training...the trainers suck, enough said about that. People are not on the same page, call ten different assist people and you are not going to get the same answer.
The management is to blame mostly for allowing this to happen and the supervisors even more so for not growing a pair to change the broken system. A call center that pays people per call or per piece...when it comes to customer service the ABC pay system should have never been put in place but we can blame the management who fought for that, so tempted to throw some names out there but damage is already done.

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