Concepts Salon & Spa in Upper Marlbor...
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Baltimore, MD

#21 Jan 24, 2013
I have gone to this salon several times. The Owner Nakia aims to please. She is a very good christain young lady. She is very polite and goes beyound the call of duty to satisfy her clients. She has even waited for me one hour when I was late and did not have a attitude, when I arrived, in fact she offered me a cup of tea and asked if I neeeded anything else. Also when I leave the receptionist always says call us and let us know when you arive home safley.

Baltimore, MD

#22 Jan 24, 2013
God Bless You And Your Staff I am Praying Psalm 91 for your protection.. Keep Up The Great Work You Are Doing...
Concepts The Salon

Rockville, MD

#23 Apr 10, 2013
With many life changes that have occurred over the past three years until present, I want to send out my sincere apologies to those clients and patrons that have not been pleased with their services, interaction and overall experience. My only goal when I opened the salon was to provide a professional, relaxing, and overall enjoyable atmosphere to both guests and emoyees. I have learned and experienced so much as the past owner of the salon and spa some good some bad but thankful for the experience overall.

Life has many facets of change some good and some bad of which can be unforeseen and uncontrollable. As a stylist, business owner, woman, mother, sister, daughter, and human being I find it disheartening at times the harsh judgement and treatment and criticism that we as humans place on one another. This is not at all to discredit those guests that were unhappy.

I encourage all guests present and future to please bring your concerns to me personally so that we can resolve your issues and concerns. I aim to please and to put a smile on all those that sit in my chair.

I am in a new location and will be moving to an upscale salon suite location early this spring. New and positive changes are around the corner and currently in progress! Thank you all for your feedback and that a good word is spread. If you have any further comments or concerns please feel free to email me [email protected] Looking forward to hearing from you ;-)

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