McDonald's new drive thru

McDonald's new drive thru

Posted in the Union City Forum

McConfusing

United States

#1 Jun 6, 2012
Does anyone else think McDonald's new drive thru is better now that there are two speaker stations but only one pick up window? Really! I went there and happened to be the second car in line can't see the menu so I have no idea what number meal to order, but placed order and was finished before the car in front of me. So now I have to wait for the car in front of me to place their order, wait till they pay first and wait till they get their food. And when you get to the second speaker they are like did you order repeatedly so you either ignore or put your window down again and say yes several minutes ago and they are still confused and getting orders wrong at the windows. Should have been two pick up windows instead.

Since: Jun 12

Bangladesh

#2 Jun 6, 2012
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Guest

Union City, TN

#3 Jun 7, 2012
The line is longer. So far everytime I've been since this new speaker has been there I've had to pull up along with several others and wait 15 minutes for them to bring the food out. I think they need to go back to the drawing board on this idea.
guest

United States

#4 Jun 7, 2012
And the first one is so loud and the people are so rude that it sounds like they're yelling at you.
oleblue

Fort Huachuca, AZ

#5 Jun 7, 2012
Jackson ones have no probs with 2 ordering lines, maybe it's just UC?
blind

United States

#6 Jun 7, 2012
i just tell them I am moving up..I cant see the menu from the first one. guess if you know what you want its ok
just sayin

United States

#7 Jun 8, 2012
It's not confusing just stupid. Now they can take twice as many orders. Well news flash, taking orders not the problem. Getting them out the window is the problem. They need to reserve the whole damn side of the parking lot because all they are doing is having twice as many cars pull forward. Stupid.
oleblue

Fort Huachuca, AZ

#8 Jun 8, 2012
One near Pringles Park in Jackson has 2 lanes and no confusion at all. My order has been correct every time I've used drive-thru.
PLH

United States

#9 Jun 8, 2012
oleblue wrote:
One near Pringles Park in Jackson has 2 lanes and no confusion at all. My order has been correct every time I've used drive-thru.
This one doesn't have 2 lanes, just 2 speakers, which is rather useless!
whatever

Martin, TN

#10 Jun 10, 2012
everytime i go there they tell me 2 go second monitor so why have 2 if they only used 1? go figure!
cheap

United States

#11 Jun 10, 2012
funny how they can afford a new order speaker but cant put more than 3 little spots of mustard on your burger.as much money as that corporation makes and they put 5 little pieces of onion and 3 little spots of mustard on it? pleaseee come on
cheap

United States

#12 Jun 10, 2012
then when i got a 20 peice nugget the other day they gave me 1 honey mustard..i asked them for extra.she looks at me and says its in your bag.I said yes but thats not enough so she looks at me like she doesnt know what to do and she finally hands me one more. Im like really??

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