Advance Auto Parts
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customer

Union City, TN

#1 Apr 9, 2010
Has anyone else had bad customer service from Advance?

Since: Apr 10

Hendersonville, NC

#2 Apr 9, 2010
who hasnt they either have what u r lookin for and cant find it or they dont have it and have u standin there for 30 mins just to say we dont have it and oh we cant order it either..and to top it all off it takes forever to get waited on and u ask them a ? and they are like ummm.i dont bother even goin there anymore
DEB

Humboldt, TN

#3 Apr 9, 2010
I can't bash Advance Auto, but...... I will say this, O'Reilly's has excellent customer service. It's almost like you are walking into Lowe's. They are so quick to help you and they want you to leave a satisfied customer.
ha funy

Martin, TN

#5 Apr 9, 2010
its not anybetter at oreilys 2 old mean women an manger
Met a babe there

Cookeville, TN

#6 Apr 9, 2010
customer wrote:
Has anyone else had bad customer service from Advance?
I happened to stop in this afternoon to get some oil and a filter for my Trailblazer and this gorgeous brunette waited on me. She did a great job and seemed to be very knowledgeable.
toofunny09

Union City, TN

#7 Apr 9, 2010
advance sucks the people that work there may look good but thats all they are not nice they are rude they act like your not even there someone needs to come in and hire some folks that will wait on you i have been in there 2 times and walked out because they are to damn busy looking pretty to help someone
yes they do

Cookeville, TN

#8 Apr 10, 2010
advance people may be alittle rude but they have a hot girl working there!!! Damn!!! shes hottt
rude customers too

Cookeville, TN

#9 Apr 10, 2010
rudeness goes both ways! ive seen customers be rude as hell!!!
newmommy

Monterey, TN

#10 Apr 10, 2010
i can't say anything bad about the one in union city, i went in to get headlights for my saturn ion the other day and Bobby was so sweet and such a big help. but the one in martin has some rude people working in there especially eric, younger guy maybe out of high school 3 or 4 years. he is not very helpful. and i know customers can be rude, but i have never been rude. i know how hard it it working in a customer service job.
motor cycle guy

Union City, TN

#11 Apr 10, 2010
Met a babe there wrote:
<quoted text>
I happened to stop in this afternoon to get some oil and a filter for my Trailblazer and this gorgeous brunette waited on me. She did a great job and seemed to be very knowledgeable.
yeah the brunette is a sweety..
TommyBoy

Memphis, TN

#12 Apr 11, 2010
yes they do wrote:
advance people may be alittle rude but they have a hot girl working there!!! Damn!!! shes hottt
Y'all must not be used to seeing pretty girls. Sure, she's okay, but pretty average from where I come from.
sometimes it pays to wait

Cookeville, TN

#13 Apr 11, 2010
ive been to several advance stores and they are just like everyone else sometimes you have to wait and sometimes you walk right in and right out, how ever i have asked for the wrong part before at the u.c. store and got corrected by an employee which saved me a trip back to return it! She could have just given me the wrong part and sent me on my way, but instead went the extra mile to correct me!! so thank you young lady!!
so what

Cookeville, TN

#14 Apr 11, 2010
i am so glad i have a life and my biggest gripe isnt an auto parts store!! please people worry about world hunger or something not a damn auto parts place! if it bothers you enough to bother posting it then you may need therapy to get over it!!!! man id hate to know i was that person that got so tore up over advance auto that i had to go home , turn on my computer and go to topixs and let it all out!!! LOL!!!
hey

Union City, TN

#15 Apr 11, 2010
well so what your life cant be to grand or you would not be on here reading topix
so what

Cookeville, TN

#16 Apr 11, 2010
hey wrote:
well so what your life cant be to grand or you would not be on here reading topix
actually ive never been to this sight until today, a friend at work told me about it so i thought id check it out and am finding it very hilarious! to answer your question my life may not be so grand but im not gonna let something like an auto parts store or daycare or anything else people like you gripe about get me all worked up to the point of putting it out there like im not gonna make it if i dont tell the world!! You have a nice day its too pretty to be inside worrying about my life!!
guest

United States

#17 Apr 12, 2010
4 life wrote:
<quoted text>not at advance but at auto zone got a big fat girl workin in there she is a real bitch never going in there agin cause of her
i have never had a problem out of auto zone and what girl are u talkin about they are all super nice to me
satisfied customer

United States

#18 Apr 13, 2010
i always take my business to auto zone. they are always a great help to me and very nice people!
Bigone

Alcoa, TN

#19 Apr 13, 2010
satisfied customer wrote:
i always take my business to auto zone. they are always a great help to me and very nice people!
I love the store also!
DEB

Humboldt, TN

#20 Apr 18, 2010
rude customers too wrote:
rudeness goes both ways! ive seen customers be rude as hell!!!
Yeah why do customers have to be so rude? I just don't understand that type of behavior. Recently I went to Little General in Troy because I had exchanged a bottle of propane the week before, and I got a bad bottle. Dustin the manager was super in the way he helped me and gave me another bottle without any questions. The guy was professional all the way and I'm sure he is being under paid.
just me

Marble Falls, TX

#21 Apr 19, 2010
most of the time customers wouldnt be rude if the employees werent that way as for advance if u aint havein to deal with a crack head helpin u find a part then u have some idiot tellin u they dont carry a part what good is a part store if they aint got anything...i had to purchase a 20.00 part just so my husband could have a fitting now that is bullshit. i think auto zone should stay open later atleast they know what they are doin and i have not had a crack head wait on me over there and they are fast...and as for little general dustin is a sweet heart and by far is he under paid cox oil treats and pays their good employees well

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