Review: Kids Land

Ellenwood, GA

#1 Jul 18, 2013
OMG!!!! My experience here was HORRIBLE!!!!! I took my daycare class (3, 4, &5 year olds) on a field trip here. We were charged $8.00 per child and told that they would receive pizza from Pappa Johns and a juice box per child. Upon arrival (at 11 am) we were asked what time we wished to have our pizza and juice. I told the manager that the kids would be ready to eat at 11:30 (as that is their regular lunch time at the center). She said ok, I will go ahead and order it now. She came to us about 20 minutes later and said if we want Pappa Johns we have to wait until 1:30 or otherwise we would have to settle for Little Ceasar’s hot and ready pizzas. After basically being told that we have no other choices and we cannot get a refund and go somewhere else, we settled for Little Ceasar’s. The pizza came about an hour after later. We were taken in a room to eat and were not left to choose where we wanted to sit and eat. The staff member stayed and watched and kept pulling on the table cloth to straighten it WHILE the kids ate. She kept throwing their used napkins in the trash. She made us feel like she was rushing us. She also unbuttoned her pants to fix her clothing and tuck her shirt into her pants IN FRONT OF the children. I went to the front to let the manager know I was unhappy with the service and I wanted to speak to her superior. She basically said that she doesn’t have one and gave me the store’s email. Then she and another staff member all of a sudden started making it seem like our kids were causing problems. They kept correcting our children for doing the same things that all the other kids there were doing, which was playing. Eventually we had enough and were ready to go. While gathering my kids, my boss calls and says that someone from Kid’s Land called and said that the manager was upset with the way our kids were behaving and we may not be invited back. They basically told a whole bunch of lies because I threatened to report their actions. I spoke with the manager and she insisted that none of her staff called. After speaking with my boss again I went back to the manager and she informed me that it was a customer that called and pretended to be an employee. This is the same customer that had been laughing and joking with the manager while we were there. I asked the manager how did the customer know who we were and where we were from. She said the customer went and got the number off of the van, but this customer arrived at Kids Land about an hour and a half after we did. Its obvious that the manager was upset with me and had the customer to use her cell phone to call our center. KIDS LAND ON TARA BLVD IS VERY UNPROFESSIONAL AND THE MANAGER, WHO SAID HER NAME WAS KAMRI ROGERS, GIVES THIS PLACE A BAD NAME. PLEASE DON’T GO HERE!!!!!!
TrUelY BlEsSeD

Riverdale, GA

#2 Jul 22, 2013
Well when I went to kids land with my children I had a wonderful experience, the staff seemed very caring for my children and helped out alot!They were very clean and polite, we honestly had a ball!!! I go all the time and has never had a bad moment. I ilke the rules if it wernt for the rules...well the rules are what keep the business up and going. the staff has truely been a blessing and I will keep going and will be telling everybody about my experiences here:)

Riverdale, GA

#3 Jul 22, 2013

Jonesboro, GA

#4 Jul 22, 2013
Kids land is basically a replica of kids planet. I must agree the general manager is very rude. There was another young lady who was the manager when they just opened was very nice an respectful. Kids land def needs new management

Newalla, OK

#5 Jul 22, 2013
love it.
the choosen one

Riverdale, GA

#6 Aug 1, 2013
I love kids land and I personally feel that the company has improved since new management has started. So run and tell Dat!!!!:)

Peachtree City, GA

#7 Aug 2, 2013
It is the same person commenting the good reviews. Makes me giggle.

Riverdale, GA

#8 Aug 3, 2013
My party host was great and Kamri was very great as well. We had a great time and will continue to come back to Kidsland

Atlanta, GA

#9 Sep 7, 2013
It's obvious the staff posted the positive reviews...I'm having a party there soon & I hope that it's a great experience!! & I also hope the staff are helpful & attentative!!!

United States

#10 Oct 3, 2013
I took my son n fiance n we had fun with our son on the slides n watched him ride choo choo. its an ibdoor playgeound. we enjoyed it. u hav to create a fun envirnment. make it fun for kids the dnr wan mych. jys to play eat n have fun with friends. srry for the ppl that had bad experiences. bur i will keep stories in mind

United States

#11 Oct 3, 2013
Im nt a staff member. i put a good comment bc i had good time with son. his bday cominf up this month n we re goin bk. I hope our experience wont b like the bad ones

Riverdale, GA

#12 Oct 18, 2013
I always have a great experience when I am at kidsland. it is a clean environment and my children love it

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