Review: Exotic Fish
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christine case

United States

#1 Aug 26, 2009
These people are scam artists. They owe my widowed sister alot of money.They wouldn't have a place to keep the stinking fish if my sister hadn't been so kind. They stayed in my sisters building in Tyler Tx for months and never paid the rent. They ran out on the lease and won't return phone calls. They cried and begged and she let them out of the lease on the condition that they pay her what they owe her. Oh, they were so nice and thanked her and signed documents saying they would pay her back all the money they owed her. Anybody that reads this, don't buy a fish from them as they are not nice people. They won't answer my sisters phone calls, her faxes, or e=mails. She is a great person and due to the economy, gave these people another chance at business and this is how they repay her. Once again, these people are the biggest scam artists around so beware DON'T DO BUSINESS WITH THEM or you'll be taken to the cleaners.
Brenda

Tyler, TX

#2 Sep 5, 2009
christine case wrote:
These people are scam artists. They owe my widowed sister alot of money.They wouldn't have a place to keep the stinking fish if my sister hadn't been so kind. They stayed in my sisters building in Tyler Tx for months and never paid the rent. They ran out on the lease and won't return phone calls. They cried and begged and she let them out of the lease on the condition that they pay her what they owe her. Oh, they were so nice and thanked her and signed documents saying they would pay her back all the money they owed her. Anybody that reads this, don't buy a fish from them as they are not nice people. They won't answer my sisters phone calls, her faxes, or e=mails. She is a great person and due to the economy, gave these people another chance at business and this is how they repay her. Once again, these people are the biggest scam artists around so beware DON'T DO BUSINESS WITH THEM or you'll be taken to the cleaners.
Amen to that! Right about the time they "left" the first building over on 5th Street, they owed me money. I was a customer, and they couldn't come through with a refund. I had to jump through hoops to get my money back. Plus pay all the bank charges for the hot checks they wrote me at my bank. It was probably under $200, but by principle alone, I was getting it. I threatened to go to the district attorney. I couldn't find the couple who owns Exotic Fish, as they had just closed their doors. So I went over their head to the woman's daughter and son-in-law, who own a well-known local business. They contended they were a "Christian-based company" (son-in-law) and wanted to do the right thing and help me. Had to chase them down too. No, they weren't the ones who owed me the money, but they were the closest I could get to the Exotic Fish couple. At first the son-in-law (remember, the so-called Christian one) was accommodating, but then grew angry and threatening. I feel sorry for him too in a way. Guess you can't pick your relatives! I reported Exotic Fish to the Better Business Bureau almost two years ago. It is my understanding that Exotic Fish owes lots of money around town, and if people would take action, this business would be forced to close their doors and leave town. My advice: do not do business with this company. I've since been doing business with Lone Star Aquarium, a young married couple who work out of their home. They buy my fish, take care of my saltwater tank, and are respectful. For almost two years they've been coming to my home and setting up tanks and doing what needs to be done. They could teach this older couple who own Exotic Fish a thing or two, and they have to be at least 30 years younger.
Sabrinia

Boise, ID

#3 Mar 3, 2010
Wow you people are so immarture.... These people are the best people I know they do everything for me and my family.. They have helped us so much!!! so they owe some money I think you supposed Christian people should stop judging and start looking towards your own flaws to fix instead of someone elses... Oh and it is not right for you to go look for family to pay the debt. Would you like it if someone did that to your family that was not even right... GROW UP and be CHRISTIAN if you really are. I am sure God just loves that you write bad things about people and then think its ok... God you people are the people that make me not want to be Christian because you give us a bad name. Thats why half of this country is going towards not being Christian because of you supposed Christians... Thanks!!!!
former employee

Tyler, TX

#4 Mar 24, 2010
EXOTIC FISH IS UNDER NEW MANAGEMENT AND OWNERSHIP WILL BE EXTREMELY BETTER SERVICE WISE AND LIVESTOCK WISE!!! LOOK FOR GREAT CHANGE IN THE NEXT MONTHS TO COME!!!
Jose

Tyler, TX

#5 Mar 26, 2010
THIS IS THE BEST STORE IN EAST TX I DONT KNOW WHY YALL ARE HATING THEY ARE WONDERFUL PEOPLE THEY HAVE EVEN GAVE ME
STUFF FOR FREE
THE BEST
Pat-Sam

AOL

#6 Mar 26, 2010
Yeah, when you are a customer, both of them are the perfect shopowners, but when you are dealing with them on the business end, they'll rip you off bigtime. DO NOT invest ANY money with them, you will never see it again. They are truly cons. If you track their past business deals, someone always gets left being owed money, and it isn't ever them. Go Figure. I wish the new owners well. I hope they didn't invest their life savings. Maybe they can turn this business into something good for the entire fish/reptile community, the previous owners won't be missed.
Micah Roberts

United States

#7 Apr 21, 2010
I am the new owner of exotic fish in Tyler. We are making changes daily. I can not change the past but I can change the future. Our prices are lower, we have affordable fish tank set ups made by DAS, soon we will start replacing the old fish display units in the store with new. I ordered Seven new units today 4/21/2010. This is going to take a while but please be patient. That being said, I hope that we can restore faith to all those in the past who feel they have been mistreated. The old owners are gone so lets all try to look forward.
Custormer

Corsicana, TX

#8 May 22, 2010
Exotic Fish IS doing a lot better evry weekend im their the buisness is growing...There was alot of things that the prevouis owner skipped on but lets all look foward as Exotic Fish serve the great eas texas
Susan Whitehouse TX

Tyler, TX

#9 May 23, 2010
Thank you Micah for your honesty, fair prices and friendly service. My husband and I began going to Exotic when they were opening their first location at Fifth and the Loop. I always knew there was something I didn't feel good about but tried to overlook the woman's intuition. The wife would never really come around and I think it was because she could sense what I was feeling. Anytime we bought anything from them it would always die, yet we could drive all the way to Dallas and make purchases and drive 2 hours back home and we never had anything die. They priced everything too high, especially their livestock and coral. It finally got to the point that when we needed water, I would sit in the car or simply stay home because I could not stand the thought of going in there.
I am very thankful they are gone and we now have a store right here in Tyler that I feel comfortable doing business with.
Thank you, Micah! Good luck and much success in your business.
For anyone that has had a bad experience with Exotic in the past, I suggest you give it another try. You will be pleasantly surprised.
qmims Whitehouse TX

Tyler, TX

#10 May 23, 2010
well i didnt care for jim,and his crooked ways,every fish we ever bought from him died.he was a ripoff artist.the new owner micah is doing his very best at turning this around,very nice guy knows what he is talking about,we have a 200 gal sawlt tank,and everything he has sold us is doing great.i do know 1 of his venders in la underwater sea creatures has a great setup.they took us on a tour in dec,around christmas time,and man it was nice.so many different fish,the way they tookcare of them,im glad they let us see this,great job micah,wade and billy.
Kara

United States

#11 Jun 7, 2010
First off all....Exotic Fish is under new ownership. I agree with the people that are very unsatisfied, as Jim & Teri Birdd are scam artists. They ran the business into the ground and now the new owner has to deal with it. Exotic fish WAS horrible when it was at the old location.....and for anyone that they still owe money too. Teri Birdd is still here in Tyler and works for Mother Francis....so call her. Jim is running a wholesale (without a license I might add)out of Dallas....I'll have to get back to you on the name...it's aquatic something. The new owner Micah is super nice and will not screw anyone out of money. Please remember before you go bad mouthing to get your facts straight. Micah hasn't been the owner but a couple of months. I personally have been very satisfied with Micah and his business dealings.
UNDER NEW OWNERSHIP WM

Tyler, TX

#12 Jun 15, 2010
WE ARE UNDER NEW OWNERSHIP THE BIRDS HAVE FLOWN THE COOP!!! Come on by and check us out for some of the best pricng and help in town. Now at Exotic Fish you will find great customer support, and a wide range of healthy and satisfactory livestock. As the Manager under the Birds for almost 8 months now with the new ownership I must say, give it a rest, they are gone, although we might have all been screwed by them, and they got away with it. We have a new priority at hand, and at Exotic Fish we are making HUGE changes and ADVANCES in the aquarium industry so give us a chance.
Micah Roberts New Owner

United States

#13 Jul 18, 2010
I am the new owner of exotic fish in tyler and we have made big changes. I cant change the past for what the previous owners have done but I can change the future give us a chance
christine case wrote:
These people are scam artists. They owe my widowed sister alot of money.They wouldn't have a place to keep the stinking fish if my sister hadn't been so kind. They stayed in my sisters building in Tyler Tx for months and never paid the rent. They ran out on the lease and won't return phone calls. They cried and begged and she let them out of the lease on the condition that they pay her what they owe her. Oh, they were so nice and thanked her and signed documents saying they would pay her back all the money they owed her. Anybody that reads this, don't buy a fish from them as they are not nice people. They won't answer my sisters phone calls, her faxes, or e=mails. She is a great person and due to the economy, gave these people another chance at business and this is how they repay her. Once again, these people are the biggest scam artists around so beware DON'T DO BUSINESS WITH THEM or you'll be taken to the cleaners.
Max

Tyler, TX

#14 Aug 22, 2010
Just curious does anyone know what happened to Exotic Fish? I stop in every week and went by this week and its gone. It was the best store I ever went to. Would like to know what happened.
jose

Santa Clara, CA

#15 Aug 25, 2010
Yeah really what happend to the best fish store ever
Pat-Sam

Palestine, TX

#16 Aug 26, 2010
Micah probably got tired of trying to defend his good name, while trying to clean up the bad name that Jim and Terri gave Exotic Fish.
aaron

Gladewater, TX

#17 Aug 28, 2010
did they just close up shop and leave i really liked the new owners somenone let me know
Justin

Tyler, TX

#18 Aug 31, 2010
I heard that the Exotic Fish store is now on highway 69 going out towards Jacksonville. I heard they bought a huge place too. I'm glad to hear that the Birdds are gone. I hope that the new owners really turned the store around and are able to stay in business. Because I hate driving all the way to Dallas just to buy some saltwater so I can do a water change.
Travis

Tyler, TX

#19 Sep 1, 2010
Is exotic fish closed????
jose hurtado

United States

#20 Sep 4, 2010
where exactly is exotic fish now?

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