Review: Hair Studio One
Posted in the Troy Forum
#1 Mar 9, 2014
give only a TWO based on a recent experience. I have gone here off and on mainly for haircuts. I went a few months ago and got a foil job which was amazing. I had an appointment the other evening for a color and cut. The person that did me seemed t be somewhat new and unsure compared to the other hair stylist. I wanted a full color, one color. I had root grow out and it was dark brown. Stylist had to "hit it' as she called it. I guess lighten or bleach. She then put the actually hair color on. She was running around trying to cut other people's hair that were walk ins. Rushing along it seemed. She took the color off and said the top root area was wayyy too gold and she would have to use a toner. when i got to the chair to have her cut i was concerned. My hair looked much darker than the blonde color i had requested. I asked the other hairstylist, doesnt this look brownish? She said no. I got my hair cut and, the girl was attempting to style. When i got home that night, an area of my hair by the right side seemed straw like. ALmost if it had been overprocessed. I then noticed my hair was a few colors, including bottom left piece that was brown. I sent message to manager. I received call today that they wanted to help me. They advised me that this stylist is one of the newer ones. She told me to see the supervisor today. I went in and showed my hair. After looking at it and saying that, yes, there is gold, yes there is some brown and this and that. I was basically told that if i wanted them to fix anything they would. But wait a week for the toner to fade out. I spent $80 on my hair that i could have come out at home better! No offer of, hey instead of putting MORE chemicals on your hair and damaging, here is special salon product to help with freshly colored hair. Or something! Why should i have to wait a week for anything? And if so - refund part of the money at least!
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