Water Bill Office- City of Tomball on James Street

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Interested Citizen

Spring, TX

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#1
Jul 25, 2011
 

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I am curious as to what experiences any of you have had with the City water billing office. I have heard of many complaints of rude city employees. Do any of you have bad experiences to relate....or good ones? How is their customer service?

Thank you!
DownTownie

United States

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#2
Sep 20, 2011
 

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Most of the time the ladies are courteous but there's one old bat working in the billing office who nearly bit my head off. I use my computer to pay now so I don't have to mess with them.

“Retired PI & Lifetime Musician”

Since: Mar 08

Tomball, TX

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#3
Jul 8, 2012
 
This is a post I posted on my blog. The employees in the Tomball water department are great. Debbie is very helpful.

http://4.bp.blogspot.com/-DJX4YpHoc8E/Tjw3IbD...
Peckman

Spring, TX

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#4
Jul 28, 2013
 
Last comment was planted- She is the one that is rude and doesn't belong in customer service, she needs to be fired or moved somewhere she has no contact with the public.
Joel

Spring, TX

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#5
Jul 30, 2013
 
Good point Pecker
Peckman wrote:
Last comment was planted- She is the one that is rude and doesn't belong in customer service, she needs to be fired or moved somewhere she has no contact with the public.

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