Mack Brown Chevrolet
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One Good Apple

Boone, NC

#45 Aug 10, 2013
George Greene's the only decent person up front in sales and management. But he can't always give you the deal he would like to, the greedy sales manager and the shifty finance office guy will always think of their pockets first, versus a fair deal for both customer and store.
Davidb

Johnson City, TN

#47 Sep 24, 2013
Mack Brown Chevrolet has been through a lot lately. Last year Mack Brown, the founder passed on. His son Kent Brown became president, immediately got quite ill and entered the hospital for an extended sickness.

The firm recognizes that they have had some problems and have been taking corrective action. They have pruned the dead wood, streamlined the organization and I believe that they are now on the right track.

If you tried them once and were dissatisfied, I am convinced they are different now and on the right track. Give them another opportunity to serve you.
Henry

Boone, NC

#48 Sep 24, 2013
Hey Davidb, Mack Brown is a bunch of "Hot Shot know it all Red Neck"s" that over charge the public. Gee could Kent Brown have been a druggy??? I am not paying high prices to cover his problems. Customers go somewhere else - Mack Brown are out for themselves and the customers are 2nd. It's easier to know that you will get better prices and service at any other Chevy dealership. The damage has been done and now they have to live with it. Sell the dealership to someone else outside that family then things might change. Don't waste your breath Davidb I know that place from the inside out and it's the same...
in-the-know

West Jefferson, NC

#50 Sep 25, 2013
Oh I guess going to Wilkes and dealing with that bunch of losers is ok, but West Jefferson isn't any better. They don't have anyone that knows how to fix a car either, that's why I don't go there myself and I live near them.
Dale wrote:
I don't like the over priced service there. They claim to be knowledgable and professional. After my experience, I was mislead and cheated out $1850. If you want better Chevy dealer - go to Wilkesboro or Ashe County.
I was cheated too

Boone, NC

#52 Jul 17, 2014
Very piss poor staff. The place has fallen apart. I am now a Ford customer....
Evelyn

Boone, NC

#53 Aug 29, 2014
I can't tell people enough, how amazing mack brown and their staff were! It was my first time there and everything went great! I won't be going anywhere else but there!!! I def recommend to anyone!
Danny

Boone, NC

#54 Sep 3, 2014
Evelyn, you must work there and it's so slow your looking for fools to come in and give you some business. Desperate is how I take you. No one in there right mind should even apply the brakes while driving down Highway 421. Please to everyone - don't waste your hard earned time and money with Mac Brown. Read the other posts from others from the past and you'll see all the sneaky untrustworthy stunts the dealership is up to. I got the hotshot good ole boy redneck service as I was raked over the coals x2.

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