Pete Mankins Nissan
Flash

Texarkana, TX

#1 Sep 15, 2012
I wanted to see if other people have had a bad experience with these people. Maybe I just had bad luck with them. I have a 2009 Altima with "smart key" one touch starting, which is great when it works! The salesman assured me they had never had a problem with it. We were out of town at our grandkids school for grandparents day. When we were ready to leave I hit the button and nothing, only a key symbol on the display. I called Mankins and they told me that the softwear was probably wiped out and it would have to be towed to them for repair. The next day when I went to check on my car, the lady said it was only a steering lock assembly that was bad. She them told me the part was over $700 and $300 to install it and it would take three days to get it! I was stunned that it was going to be over $1,000.00 and four days to fix my car. I went home and got online and found the exact same part as on my car for $342.00 at a Nissan dealer in Scottsdale, Az. I had it overnited and took it to Mankins Nissan and to their credit, they agreed to install it the same day. They still charged $317.00 to install a part in the stering column held on with two bolts. If you are considering a Nissan, remember that if the electronic starting goes out you will have to be towed and it will cost a bunch to fix!
shaggy

West Monroe, LA

#2 Sep 15, 2012
Nissans are junk, wouldn't own one.
just sayin

New Boston, TX

#3 Sep 16, 2012
I don’t have a problem with mechanical or weather related problems. They are usually random or non-intentional in nature. The tree that falls, the power line that cuts out electricity, the dishwasher that goes down, the squirrel that gets zapped takes out power, or the car that does not run, all those problems are accidental in nature. They are not making it a personal issue. Inanimate objects lack the capacity of a personal agenda. They just have a random failing in their nature or they wear down with time. Their design was to keep running for one reason or another they were not allowed to continue. People on the other hand are a different issue altogether. Half of what they do crosses the line from self-invested competition into inappropriate judgmental interference and self-righteous aggression. Give me a simple car failure or power line outage any day compared to that.
just sayin

New Boston, TX

#4 Sep 16, 2012
When you consider the complexity and good fortune of what an automobile symbolizes, and how most of us are driving around in them have no true technical skills to understand or maintain motorized vehicles beyond basic troubleshooting and fluid re-fills, it’s not so much to expect a skilled certified automobile expert to ask for a sustainable income in exchange for their job skills and work ethic.
what

Texarkana, TX

#5 Sep 16, 2012
never had any promblems
Love my Altima

Texarkana, TX

#6 Sep 16, 2012
I've got an Altima with the smart key feature and I've never had a problem with it. It doesn't sound like you really had much of a problem with the dealership, you just didn't care for their prices. Was thhe part you bought new or rebuilt, that could be the reason for the price difference, secondly NEVER NEVER NEVER have work done at the dealership unless it's under warranty and you aren't having to pay for it. Mechanic work is expensive anyway, and going to the dealership you will pay premium prices. There are plenty of good mechaincs around town without going to the dealership.
Flash

Texarkana, TX

#7 Sep 17, 2012
Love my Altima wrote:
I've got an Altima with the smart key feature and I've never had a problem with it. It doesn't sound like you really had much of a problem with the dealership, you just didn't care for their prices. Was thhe part you bought new or rebuilt, that could be the reason for the price difference, secondly NEVER NEVER NEVER have work done at the dealership unless it's under warranty and you aren't having to pay for it. Mechanic work is expensive anyway, and going to the dealership you will pay premium prices. There are plenty of good mechaincs around town without going to the dealership.
The part was new from a Nissan dealer with a one year warranty. I called several places and you have to go to the dealer because of the programming. The keys even have to be re-programmed, that is why they can charge what ever they want.

Since: Jul 12

Location hidden

#8 Sep 17, 2012
I bought a late model Ford, used from a new car dealer in town. It was the third vehicle I had bought from them. It has a keyless entry with a code to punch in the keypad on the door. All the material that came with the car did NOT show the code. The Ford dealer in town told me they would have to charge $80 to hook it up to their computer to get the code. I called the Ford dealer in New Boston and they said, "Bring it on out!". A short drive and three minutes later, I had my code. No charge. I tried to tip the guy, but he wouldn't have anything to do with it. All he asked was that I bring it out there for service work.

With the coupons I get from them in the mail and on-line, oil changes are cheaper, tire rotations are free and most other routine service work is quite reasonable.
UpholdRight

Texarkana, TX

#9 Sep 21, 2012
Texan2455 wrote:
I bought a late model Ford, used from a new car dealer in town. It was the third vehicle I had bought from them. It has a keyless entry with a code to punch in the keypad on the door. All the material that came with the car did NOT show the code. The Ford dealer in town told me they would have to charge $80 to hook it up to their computer to get the code. I called the Ford dealer in New Boston and they said, "Bring it on out!". A short drive and three minutes later, I had my code. No charge. I tried to tip the guy, but he wouldn't have anything to do with it. All he asked was that I bring it out there for service work.

With the coupons I get from them in the mail and on-line, oil changes are cheaper, tire rotations are free and most other routine service work is quite reasonable.
That's called customer retention. Great way to get new customers and retain the ones you have.

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