Review: Better Business Financial Services

Posted in the Templeton Forum

Lack of professionalism

Irvine, CA

#1 May 6, 2013
I had experience with BBFS for a few years as a client for personal accounting and as one of the officers in the corporation with 50/50 shared ownership.
The BBFS business owners are mother and son and they make a positive impression at first. However, overtime, I discovered several irregularities in their work and their billing (like charging the wrong person, one case of double charge, several unexplained “previous balances” and a couple of missed fraudulent charges). They also provided poor expertise and number of misleading advices which provoked tension in the company and created new bloated bills for BBFS. 
At the end of last year, my partner and I agreed upon letting BBFS to write a resignation letter, however, when the following happened, I decided it will be more than fair to bring the awareness to the public. 
Last month while preparing the tax return, our new accountant discovered two checks written on my name and dated last June. I never got the money, neither have I got a notification from BBFS that the checks were outstanding. I simply believed that both of us (my partner, who is my husband, legally separated and I) just skipped getting the salaries that month due to the internal changes in the company. However it turns out that the same amount of money was electronically transferred through BBFS payroll service to my partner’s account. BBFS has not taken the responsibility for their mistake and lack of professionalism. 
“Expertise. Peace of mind...we provide you with quality...”(the quote from the BBFS' official website)
Piece of mind? Quality? Not so fast...
Lucky me! I just got my missing payment from last June .
Tatiana Cannell, MD
Heather A

San Luis Obispo, CA

#2 Jun 3, 2013
I have been using Better Business Financial Services for the past year..I am always amazed at their quick response to my questions. My prior accountant wouldn't even come to the phone! When I brought in my tax returns from prior years they were able to amend one of the years and get me a large refund!, needless to say I was very pleased...thanks to all the staff at BBFS...good job!
Quality Service

San Luis Obispo, CA

#3 Jun 3, 2013
I have been using Better Business Financial Services for the past year..I am always amazed at their quick response to my questions. My prior accountant wouldn't even come to the phone! When I brought in my tax returns from prior years they were able to amend one of the years and get me a large refund!, needless to say I was very pleased...thanks to all the staff at BBFS...good job!
Erin Tinen

San Luis Obispo, CA

#4 Jun 20, 2013
I love BBFS! I had very limited knowledge on taxes when I came to them and not only were they able to dramatically increase the amount I was getting back, but they were able to explain why and where those deductions were coming from. They are very thorough and thoughtful, affordable, and most of all a pleasure to work with. I highly recommend them!

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