Review: Wireless Medics

Posted in the Tempe Forum

Smoothie B

Tempe, AZ

#1 Aug 2, 2011
These guys are a total scam. They told me they were 99% certain they could fix my phone for $60. What a joke. Everything the guy told me was a lie, although he continually tried to extort money from me...offering other ways to fix the phone. Weeks later and $100 out of my pockets, I regret stepping foot in the place.

Chris will tell you anything to get your business, even if he never delivers.
Paul C

Gilbert, AZ

#2 Aug 4, 2011
This business is run in a very unprofessional manner. The day to day operations are run by a couple of young 20s guys who really know nothing about customer service or business ethics. The 'owner' is seldom on premises and never once followed up with a promised phone call to me. The shop had my cell phone for just short of four weeks during which time I had to repeatedly call to get a status on the repair progress. The stories ranged from ‘we just got your part in’ to ‘the part will be here tomorrow between 12 and 2. I will call you’ to ‘we cannot find the LCD screen for your phone’ to ‘I had a screen but I broke it whilst putting it into your phone’ to ‘the owner is in Glendale purchasing your screen’ to ‘the owner is driving to California. He will call you on Tuesday’ to ‘I am putting your screen in now. I will call you back when I finish’. The bottom line is that I did not receive the return calls and I had to go pick up my still non-functioning phone (in worse condition than when I took it in). I will certainly never do business with these guys again and I would strongly recommend that others be very wary.
Bobby JO

United States

#3 Aug 16, 2011
Cris Tiller Is a CONMAN! Dont trust these guys with your business! They will rip you off.

Los Angeles, CA

#4 Sep 13, 2011
These guys motto should be we break phones lie and steal I hate this place the kid up front nice kid very well spoken I could tell he just wanted to blurt out the truth but CHRIS TILLER was hiding behind the wall they have in that robbery store I know he hid there I walked back when one of the workers said he wasn't there so I checked for
My self

Mesa, AZ

#5 Sep 19, 2011
Wow, they are horrible. It's ran by a man who knows nothing. He puts the wrong parts in your phone, jacks it up then claims he did nothing and it was the phones problems previous to bringing it to him when in reality, THERE WAS NOTHING WRONG WITH MY PHONE TILL I BROUGHT IT TO YOU. He's a horrible person and a rip off. If you really want your phone fixed, don't bring it here. It's way over priced, also.
#6 Aug 17, 2012
I wish I would have done my research before going to wireless medics. The owner is a complete conman and will tell you there is more wrong with your phone just to try to buy it from you cheap and flip it. He is never there and will avoid your phone call. The worst business ever. Do not go there itech down the street is a much better place they are honest fast and professional.
Brian V

Gilbert, AZ

#7 Jan 13, 2013
Chalk me up as another victim of this joke of a cell phone shop. Chris will straight up lie and tell you your phone is ready for pickup and then when you show up at the appointed time, his doors are locked with no one on site. Three phone numbers on the door but no one answers the calls,even the "emergency hotline" their voicemails are full. its been 2 weeks and I still haven't gotten my cell phone yet. I drove from Apache junction into Tempe 3 times to retrieve my phone unsuccessfully. I wouldn't be surprised if he is trying to steal sensitive information off of your phone. Beware! It is easily worth 2x as much to take your phone to a reputable place.

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