Review: In & Out Express Lube

Review: In & Out Express Lube

Posted in the Tarpon Springs Forum

mike t

Saint Petersburg, FL

#1 Jul 20, 2008
overfilled my car now each morning a cloud of blue smoke fills my garage...i went back and they were not professional in fixing the problem. it`s like they were mad!!! i`ve been going here since it opened and the help the hire the past few times i`ve went here was really poor. last time the worker had a cigarette hanging out his mouth complaining to me about his hang-over from the previous night!! oh-boy i want you working on my car! don`t go here please if you value your investment (car)..
JEP

Riverview, FL

#2 May 11, 2009
very unprofessional...they have 2 employees... do both employees have to go to lunch at the same time?... should you as a customer have to wait to be served while the take there lunch?. i told them i will be taking my business eles where.. in return i was called a f###ing B####. clearly they are not about making money. nor do they remeber when a good tipping customer comes in.
Dave K

Saint Petersburg, FL

#3 May 11, 2009
I've not been a customer there, and with this type of "word of mouth" advertising I won't be either. Thanks for the warning.
Bill L

Tampa, FL

#4 Jul 31, 2009
I've never been to the one on S.R. 54 but the In & Out on S.R. 52 is owned by the same guy -STAY AWAY from that one too, they are rip-off artists.(must be part of the training)
JMSIII

Dallas, TX

#5 Aug 18, 2010
I go to in and out on SR52 and have since i bought my car 40,000 miles ago and they have always been professional in handling any service asked of them.
Susan

Tampa, FL

#6 Dec 28, 2010
Terrible customer service and don't stand behind there work. Rip offs. If you go here ignore the 90 day warranty on service at the bottom of your service tag. The supervisor over these shops actually hung the phone while I was speaking to him.
paul new port richey fl

Gainesville, FL

#7 Feb 25, 2013
I recently visited the In & Out Express Lube while I was waiting for my car to get serviced a oil truck pulled up and it did not say Pennzoil. So I asked the driver what was he delivering and he said oil. He informed me that he is not an employee of Pennzoil nor did he deliver Pennzoil products, which is what they advertise, claim they are using in the vehicles and charging the customers for. He said he has been delivering to this store for four years and delivers to three locations total owned by the same person. After the truck left I asked the manager what oil he put in my car and he told me Pennzoil. I didn't confront him, I just left. When I got home I noticed my vehicle had the same oil filter that I had service done in another state on it. Makes me wonder what do they really do there or don't do if they are not using the products they are selling and didn't change my filter.

While I was there the car next to me was getting a synthetic oil change but the oil came out of the same thing that my non-synthetic oil came out of but he was charged over $30.00 more. So either I got synthetic oil without a charge or he got regular oil with an increased charge.

I think something should be done about this because the last time I checked this was fraud. I feel sorry for all the people that have paid for these services and continue to do so and aren't getting what they paid for.

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