Posted in the Surprise Forum


Black Canyon City, AZ

#1 Oct 30, 2010
This is one of the most unprofessional businesses I have ever dealt with. I am in customer service and they provided none and worse. I highly recommend you DO NOT USE them!!!!

Chicago, IL

#2 Dec 31, 2010
Prestige Billiards picked up my table and delivered it to home. They re-assembled my table and installed new felt also. They did an excellent job. Very professional.
Happy in Peoria

Phoenix, AZ

#4 Oct 21, 2011
We expected our in-home consultation appointment was to see what Prestige Billiards had to offer. But Kevin and his partner ended up bringing 2 tables with them expecting to install right then. After changing the legs to what we preferred (and making a quick purchase decision), they installed our table that night. 2 hours later we were playing our first game. He also brought multiple felt colors, a ping pong conversion top & accessories with him. We now own a beautiful solid wood maple table with camel felt. We shopped a lot and they beat any billiard dealer in the valley.
unhappy buyer

Goshen, IN

#5 Jan 4, 2014
purchased though amazon with a promised delivery 12/17 to 12/20 and no tracking number or info. When emailed amazon about tracking seller started sending threating emails and I canceled order with him. Products arrived anyway after Christmas and now threats to call police( listed local chief, street address and telephone numbers) for fraud. If he would have spent that much time in sending proper shipping information he would not have been where the sale is today.
Maybe he should have checked where I retired from as threats do not bother me in this way. Amazon returns policy was followed and looks like he might have trouble sell on internet.

Customer service might help in future sales and to threaten to prosecute for fraud and police in emails is unheard of

Tell me when this thread is updated:

Subscribe Now Add to my Tracker

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

Surprise Discussions

Title Updated Last By Comments
fake chef darrell quigg (Mar '08) Jun 16 Ozy 68
Review: Valley Of The Sun Pediatrics (Jun '11) Jun 15 Katie 8
New to you AZ May 28 Michelle 1
the new ''black;; surprise (Apr '13) May '17 Crayonkid 26
Wittmann Az History (Jul '13) May '17 The Path 13
Is Sun City the best place to retire in AZ? (Apr '09) May '17 crippledguy69cant... 59
Pro's & Con's of moving to Suprise? May '17 relax 3

Surprise Jobs

More from around the web

Personal Finance

Surprise Mortgages