NEW PALMETTO OYSTER HOUSE ON WESMARK ...
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Business owner

United States

#21 Aug 7, 2013
If you are the owner/manager you should have been more professional and handled this in a different way. You just sank to this customer's level. I have eaten here several times and I have never seen you go to a table and asked if everything was ok. You seem to avoid the customer's. Remember they pay your bills!
No Groups

Sumter, SC

#22 Sep 24, 2013
I think he just doesn't want groups. We were trying to have a going away dinner for a SSgt at our squadron and we were told the same thing. "I wish you would take your business elsewhere" Which was fine with me for the dinner. The last time we had one, it was a disaster. Multiple orders mixed up or wrong and slow service.

However, I have been there with groups of 4 or less and have had zero problems. Food is good, especially the fish tacos. It's a nice place, but they either don't want or can't handle large groups.
AUMUgg

Sumter, SC

#23 Sep 27, 2013
My wife and I have eaten at Palmetto several times and have always had a good meal and great service and have had the waiter to explain a dish well as I have to watch out eating spicey meals. THose who are so negative are like those who ask you want fries with that as the order a fish sandwhich at a fast food joint. and we will be back hopefully soon.
Meredith Myers

Laval, Canada

#24 Dec 5, 2013
Trying to resolve a business matter with the owner/manager/primordial ooze that crawled out from under the rock is an exercise in futility. Not only is he lacking business skills but interpersonal skills are just as deplorable.
not happy

Hilton Head Island, SC

#25 Aug 28, 2014
I have eaten at this estabishment many times. Enjoyed the food however I refuse to walk into this place ever again. I had the same experience as several others on here being in a party of 18 or more people. This group was military and others who came from out of state. We had reservations but the manger was rude and told us he wad tired of us military coming in here! Needless to say we left and went else where. If he does not want parties then he shouldnt take reservations.

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