Dr tomsho receptionist
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lana b

United States

#1 Sep 24, 2012
1 min ago
 
where did the post on dr tomsho'sreceptionist go, i wanted to comment, i have had the same experience with that girl ,( short, with short dark hair). she is very unprofessional, cold hearted and mean to the patients parents. i have felt her smart mouth.. after seeing the post, i to have decided to complain to either the drs or the office manager,.. i am gonna give treva a call to find out who she is and why in the world she is working in a peds office. and yes she is nasty to the public... WHO IS SHE.?
not sure

United States

#2 Sep 24, 2012
I think it's Jennifer Minter at least that's where she was working last I knew.
ASHLEYSMOM

United States

#3 Sep 25, 2012
i read this post, wasnt suprised, i too have been insulted by this girls smart mouth, i guess iawas awimp, i didnot complain, now i will make a point to call the office manager, or talk to one of the drs. my nephew just moved his fsmily here, i was going to recommend this drs office, i did hesitste because of her.
droffice

Tad, WV

#4 Sep 25, 2012
all you have to do is call the office and ask to speak to office manager...she needs to know when the parents are not happy.
parent

Barboursville, WV

#5 Sep 26, 2012
I would complain to the Dr. also. I don't see the office manager doing a thing, she sits behind them on the office so she hears everything, if something was going to be done about it the office manager would have already taken care of her a long time ago. Yes this girl is very rude! I hate going in there because I know I have to deal with Ms. Hateful Pants!
elizabeth

Barboursville, WV

#6 Sep 26, 2012
Ive never had any problem with her. shes always been nice and professional.
droffice

Tad, WV

#7 Sep 26, 2012
the office manager has more to her job than to keep her ears at the front office...if you don't tell her how unhappy you are she doesnt read minds...i have a feeling unless you do complain to her that this is just get jennifer for something personal with her...
another unhappy parent

Branchland, WV

#8 Oct 2, 2012
It's not just that receptionist. There is another one there too, I have walked down the hall to leave and this one is at her desk talking pure trash and smacking herself between the legs, she is loud and foul mouthed. I no longer take my kids there, we were moving anyway so I didn't complain but someone should. I have heard that this one has been there a long time and nothing was ever done before so nothing will probably be done now.
woo hoo

Springfield, NJ

#9 Oct 2, 2012
another unhappy parent wrote:
It's not just that receptionist. There is another one there too, I have walked down the hall to leave and this one is at her desk talking pure trash and smacking herself between the legs, she is loud and foul mouthed. I no longer take my kids there, we were moving anyway so I didn't complain but someone should. I have heard that this one has been there a long time and nothing was ever done before so nothing will probably be done now.
There hot
very upset parent

Barboursville, WV

#10 Dec 13, 2012
I have trouble with the office in general... 3 times my child has needed to see a dr and had been turned away because she was a walk in... the first time I needed to change and appt to an evening one but was told I could not do this because that was when the done walk ins... so after telling I wouldn't have a ride there until then I finally got an appt... so my daughter becomes sick and I take her to the dr and he decides that antibotics is not needed at that point... if she was not better by Friday tomsho told me to bring her back in as a walk in remind you and we would get some then... well needless to say they couldn't see her that day or we would have to wait hours or it could even be hours before they could even ask him a question... so I got to the office next door and they are in disbelif that she could not be worked in at all since this child had run a light fever for 3 days... that lady bless hert kind heart got it.took care of and within 15 mins my daughter was seen and put on medicine.... after being sick she develops and ear infection so I take her to the dr office only to be told she can't be seen after I tell them I don't mind to wait or who she sees... I'm sorry but this is their jobs idc if they have to stay 10 mins longer to see my child... this is her peditrican, the office is still open and they accept walk ins... I don't choose when my child is sick and needs to see a dr. Excuse me is that not why they r there? All I wanted was my child seen by her peditrican office so we did not have to go to the er and wait hours when this office is still open.... I mean my goodness my husband and plenty of my friends work doubles or stays over longer then thet are suspose to sometime... whats the damn difference cause you are a dr that is your job right... oh sorry honey I'm your doctor but id have to stay over just to see u and i'm tired go wait at the emergency for hours. Well I had to take my child to the urgent care, where they got her in diagnoised with an ear infection got a prescrition with in 20 mins.... and her dr office just could not schedule this child in... needles to say I am switching doctors office and filing a complaint... that was totally uncalled for and very unprofessional.... I want a peditrican office who cares about their children that come in there and can be seen when a sickness just pops up... she told me well mayb if u called earlier maybe we could of seen her well I'm sorry my 5 year old daughter came to me when she felt pain and needed to see a dr but was denied all because if wasn't on your time... I just don't understand any of this and I am a very highly upset mother... I don't know if dr tomsho knows what his receptionst id doing but I don't think he would like it... hate to switch from a wonderful doctor just because.of the un prfessionalism by most of his receptionst... but I will do what is best for my child... and that is to find a peditricians office that respect that children just occasionlly just get sick and need to see their dr without being turnex away... I think I will schedule a meeting with dr tomsho as well... anybody else have these problems?
Been there
#11 Dec 13, 2012
when i started taking my children to that office, they had a red headed lady that worked the desk, she was professional, kind, she knew what she was doing, on the phone and at the desk, everytime i conytacted the office i was impressed with my interactions. Then they fired her for something and they replaced her with Jennifer, and it all went downhill from there! i hope they see how important it is for the patients parents to be happy with the front desk.
HELLO

Bluefield, WV

#12 Dec 13, 2012
Been there wrote:
when i started taking my children to that office, they had a red headed lady that worked the desk, she was professional, kind, she knew what she was doing, on the phone and at the desk, everytime i conytacted the office i was impressed with my interactions. Then they fired her for something and they replaced her with Jennifer, and it all went downhill from there! i hope they see how important it is for the patients parents to be happy with the front desk.
THE RED HEADED LADY STILL WORKS THERE PART TIME SHE DID NOT GET FIRED. SHE WORKS FULLTIME OVER IN THE HOSPITAL AT THE FRONT DESK WHERE YOU GO TO THE ER DEPT AND SEE A DOCTOR.
Been there
#13 Dec 13, 2012
no, thats a diffrent lady, this one was pretty and wore glasses, she was always so polite and professional, she wvwn took the time to talk my husband down when our son had a fever and was puking.
sandy

Cedar Grove, WV

#14 Dec 14, 2012
Been there wrote:
no, thats a diffrent lady, this one was pretty and wore glasses, she was always so polite and professional, she wvwn took the time to talk my husband down when our son had a fever and was puking.
Ive never had any problems with the dark haired lady. Always been professional with me. maybe its your attitude that causes her to have one.
Been there
#15 Dec 14, 2012
yeah, maybe i get a little touchy when it comes to my sick kids, wow, thats a shocker! If she took a job as a receptionist in a pediatricians office, she may expect to deal with aggitated parents on occasion.......ya think?!
agree

Ardsley, NY

#16 Dec 14, 2012
Just my experience! I'm there to see the doctor not receptionist. I havent seen anyone in public relations that is always nice. As for the 2 separate offices, I took my son to Tomsho for a few years he would get a ear infection after his visit to that office no matter who seen him. I started taking him to Salgado and he has been ear infection free since. I think there is a difference in cleanliness with the two offices. Plus if I call that day & ask for him to be seen they get him in that day or the next morning. His side it would always be the next day or two. Just over full. Thats just like my personal doctor. I can't even get in the see him for 2 months when I make a app. Just over booked to many patients not enough doctors or space. I think it would be awesome for Tomsho & Salgado to build there own office thats got different waiting rooms for checkups & sick visits. Not one area divided or not even divided.
she is a joke

Yawkey, WV

#17 Dec 14, 2012
Dr. Tomsho is there all hours of the night. If it was up to him he would see any child. She is a pain in the rear. I have never gotten anything but attitude from her and she dresses way too revealing for a peditricians office. it's gross! She thinks she runs the office, but she is a joke. I have heard her say she hates kids, and will never have any of her own. Really?!? get a new job!!
add a few

Charleston, WV

#18 Dec 14, 2012
she is a joke wrote:
Dr. Tomsho is there all hours of the night. If it was up to him he would see any child. She is a pain in the rear. I have never gotten anything but attitude from her and she dresses way too revealing for a peditricians office. it's gross! She thinks she runs the office, but she is a joke. I have heard her say she hates kids, and will never have any of her own. Really?!? get a new job!!
Who is she?
beth

Cedar Grove, WV

#19 Dec 14, 2012
Been there wrote:
yeah, maybe i get a little touchy when it comes to my sick kids, wow, thats a shocker! If she took a job as a receptionist in a pediatricians office, she may expect to deal with aggitated parents on occasion.......ya think?!
yeah, and even if ur agitated, you shouldnt take it out on her.
she is a joke

United States

#20 Dec 14, 2012
add a few wrote:
<quoted text>
Who is she?
Jennifer menter

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