Review: Sterling Hot Rods

Posted in the Sterling Forum

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MadMan4

United States

#1 Apr 11, 2010
Place dialed in my Holly double pumper. Burned some 420 out back with an old dude meanstwile. A+++
Laskus891

United States

#2 Apr 27, 2010
Dissapointed with electrical work. Did not use heat shrink or weatherpac connectors. One of mechanics was a kid out barely of high school. Pricing scheme is to say they charge $95hr, but it's $65hr. It should be alot less when no one is a certified mechanic and they pay min. wage to HS kids. Paying $65hr should reflect a certified mechanic. I looked it up and they are NOT a certified VA auto repair shop.
Oldstyl

Severna Park, MD

#3 Dec 21, 2010
Sterling has worked on two of my cars and I've had good luck with all of their work. They helped finish my '65 Mustang...wiring, suspension, and tune...runs great, stops great, looks great.
Stan

Washington, DC

#4 Oct 13, 2011
Their labor is not guaranteed. If they mess up you pay again to get it right. This shop messed up on some basic stuff. Lower labor rates, but they take twice the time. If they order the wrong parts, you will pay for the return shipping.
No labor guarantee

Washington, DC

#5 Oct 24, 2011
Found out the hard and expensive way that sterling hot rods does not back op their labor. If they screw up, the customer pays for the second and third attemps etc. Didn't correctly torque lug nuts, messed up on simple rear break drum job and more.
steve loftin

United States

#6 Nov 7, 2011
Tom and his crew did a wonderful job upgrading and improving my street rod. Their quality of work is second to none. All of the guys are very knowledgeable in all that they do. They take their time and do it right. Tom, the owner of Sterling Hot Rods took a final test drive to make sure everything was operating as it should.

The shop was well run and neat and clean so I felt confident that my ride was going to be in good hands. I have some more modifications I want done in the near future and I will be taking her back to Sterling Hot Rods for all my repairs and modifications.
MopMan4Life

Washington, DC

#7 Nov 16, 2011
Poor quality work and this place does not warrenty their work! Most of the cars in the place belong to the OWNER. Had to take car back due to poor work several times. Also forgot to torque down 3 lug nuts and tire almost came loose.
MopMan4Life

Washington, DC

#8 Nov 16, 2011
PS. The shop was NOT clean. Obviously the review written by "Steve" is most likely the owner.
DTJ

Washington, DC

#9 Jan 9, 2012
Very, very expensive.
it was

Washington, DC

#10 Jan 10, 2012
yep
TommyBoy

Washington, DC

#11 Feb 6, 2012
it was wrote:
yep
No detailed extimate equals no deal! When you are told that the owner has to consult with his profit-sharing employees that is a red flag. I see that this place posts frequently on Craigslist.

Question is where to go?
Chevygal

Alexandria, VA

#12 Feb 7, 2012
They have done quite a bit of work on our truck over the last 2 years. The pricing has never gone over estimate. The staff has always been very courteous, knowledgable, and never tries to sell us on unnecessary work. They understand we have a budget and find the best fix to stay within it. The only time we had a problem, it was a faulty part. Tom towed our truck back and ate the cost of the part ($500+) to get us back out to the car shows quickly.
EX-LAX

United States

#13 Feb 23, 2012
If they order a wrong part, you pay for the return shipping that is if they don't try installing them which then causes you to eat the part cost as well. No warranty or guarantee on labor. Mechanics do get a percentage of the labor in addition to an hourly rate so have a vested interest if a big labor bill. Took a look at their paint place and looks like they do fleet work. Had a job done which took them 50 hours ($2,500) and later two other repair shops told me that they would have only needed 10-13 hours ($1,066) respectively for the same job.
Bad

Washington, DC

#14 Apr 4, 2012
I was ripped-off badly. May they live with stinging scorpions after what they did.
Read This

Washington, DC

#15 May 10, 2012
These guys are breaking the law and can be sued. Law mandates that if one requests a written estimate, it must be given and must be detailed.
People...start filing complaints and if you have a good case, hire a private lawyer to work on contigency.
http://www.vlas.org/documents/508731Getting%2...
http://law.justia.com/codes/virginia/2006/toc...
http://www.vdacs.virginia.gov/consumers/
List

Washington, DC

#16 May 14, 2012
What this area needs is a shop that:
1) Honest and accountable
2) Gives a detailed, written estimate including a start/stop date prior to the commensement of any work.
3) If any work exceeds 10% or 20% of the estimate, no work continues without a written OK from the owner and justification from the shop.
4) Has a clean and organized shop
5) Warrentee of parts AND labor
6) A shop that doesn't decorate its workspace with the owner's cars.
CarGirl

Chantilly, VA

#17 May 21, 2012
Check out All American Street Rods in Manassas, Va.
TommyBoy wrote:
<quoted text>
No detailed extimate equals no deal! When you are told that the owner has to consult with his profit-sharing employees that is a red flag. I see that this place posts frequently on Craigslist.
Question is where to go?
Arthur Rizer

Washington, DC

#18 Jun 6, 2012
Sterling Hot Rods is the best classic car restoration garages in the D.C. area. They restored my 1969 Barracuda and did a wonderful job. The staff at Sterling Hot Rods worked with me at every turn making sure that I was extremely happy with my car. Their prices are fair to begin with but they had a nice discount for military and law enforcement.
Mike

Washington, DC

#19 Jun 19, 2012
Spent nearly five grand having a Vintage Air A/C system installed. Do expect paying top dollar and having to go back several times to get it fixed and paying each time.
Sterling Hot Rods

Stafford, VA

#20 Jun 20, 2012
MopMan4Life wrote:
PS. The shop was NOT clean. Obviously the review written by "Steve" is most likely the owner.
This was recently brought to my attention. We never want a customer to leave unhappy, and I apologize that we didn't meet your expectations. We'd sure like an opportunity to fix that, and we would be more than happy to discuss the work performed on your vehicle. I hope you will contact us directly so we can resolve the matter The review written by "Steve" is actually a customer of ours. We will be happy to discu

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