PROPANE PROBLEM: Propane customers an...

PROPANE PROBLEM: Propane customers and vendors discuss challeng...

There are 10 comments on the WHOtv story from Jan 28, 2010, titled PROPANE PROBLEM: Propane customers and vendors discuss challeng.... In it, WHOtv reports that:

State lawmakers are considering a bill that could change the way propane companies sell their fuel.

Join the discussion below, or Read more at WHOtv.


Dayton, IA

#1 Jan 28, 2010
I had this problem with United Coop in Webster City 2 years ago. I had been a cash customer with them and called to get a refill and they said I had to fill out the credit check. I said I pay cash when they are and never had to have it because I wasn't asking for credit. They would not come and I tried to get them to understand how stupid it was but they wouldn't listen. Needless to say I found a better company. Thank you Byson's in Fort Dodge.

Des Moines, IA

#2 Jan 28, 2010
thats Webster Silly for you.
Linda Greene

Melbourne, IA

#3 Jan 28, 2010
My son had great credit until he went through a divorce. He was able to buy his propane for the past couple of years because it was listed in my name, although he paid all the expenses. He recently bought a home and had to change propane companies. He needed the propane immediately because the tank was empty and he had no heat. I was out of the state and not able to complete the proper paperwork. The propane people refused to fill his tank unless he paid for the fill at the time of delivery. This was over $900.00, which he was able to cover. He has a family with three children, one of which has cystic fibrosis and has major medical concerns. I strongly believe there needs to be something done to help these young families or older people on a fixed income when they are in desperate need of propane.
Anna Worthen

Webster City, IA

#4 Jan 28, 2010
as to the problem of no propain. my husben was let go from his job on dec.14th, the company let all its owners opperaters go ( cut backs). we had the cash to pay for the propain. but not one place would bring us any. we have been trying to heat our house with space heaters and the oven in our stove. our light bill has jumped from around 100.00 to almost 400.00, and that is not all the problems it has caused, we now have frozen water lines and have to carry water from a out side hidrent to water our animaels, wash dishes, and even to flush the potty. the cost of having water lines fixed in the spring when the thaw out. is one we will have to try and deal with. we tryed ever place we could find with in 25 miles. one place said they would send us a credit app.. now how does that work when you have no job and are behind in things that you can pass that. we have FLIHEAP..(federal low income home energy assistance program) help.. but they can't even get anyone to bring it to us.. we should be on the tv show suvivors .. cause if we can make it this winter that would be a piece of least we would be many of the rest of you wake up with your home at 34 degrees?

Halbur, IA

#5 Jan 29, 2010
We use electric heaters every winter.
This house is over 150 yrs old. Old farm house. Never had a furnace put in. You couldn't even fit one in the basement if you tried. Stairs are narrow. So don't think you're the only one out there toughing it.
Everything here is electric in our house. Our electric bill ranges from 400-500 a month. We also have a water pump that's on all the time b/c of the well.
We live on a hill, so , when the wind hits, it really hits hard in this old house. I share your pain but it could be a lot worse.
Hang in there.

Fairfield, IA

#6 Jan 29, 2010
To me they should let u put in $200.00 in cash if you want. Cuz some of us are in disablity and thats all we can afford at that time.We have a LP tank and at times its hard to come up with the $300.00 or even $500.00. Thank You

Ames, IA

#7 Jan 29, 2010
Check out the local opinions of central Iowa LP buyers over on

They specifically point out how Heart of Iowa Cooperative engages in this practice.
heyme 2

Creston, IA

#8 Jan 29, 2010
If you don't owe money or use credit cards, your credit rating is the lowest. Actually these are the people who should have the highest rating, but there is no credit history.
If you owe a lot of money and manage to keep up your payments, you have the highest rating, and should have the lowest.
Our country and it's credit based economy is a house of cards, it fell once and is held together with tape.
heyme 2

Creston, IA

#9 Jan 29, 2010
Ok, state law prevents electric companies from shutting off your electricity during the winter, why doesn't this law cover all forms of heat? Too simple...

Jamesport, MO

#10 Jan 29, 2010
i think propane companys are riping off consumers with there out eages prices anyway and what about as low incomr familes that don't qualify for gov assitance we are still left out some of us are on social secuirity and still make to much for gov assitance but are still in poverty and trying to make it on what we get

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