Golden Living Rest Home

Golden Living Rest Home

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part of the family

United States

#1 Nov 3, 2009
Can someone give me a Phone Number to call to complain about this place. my loved one is being neglected, there are not enough employees to take care of all the people. one of the ladies said she was trying to get everything done but she had 24 people to take care of. now she can't even have a bowl of ice cream before bed, the budget won't allow it. she doesn't have much to look forward to now they take away her treat. where does all the money go we pay for that place. i have tried to talk to the people there and nothing is getting done. i don't believe they know how to run a business. that new man there is an a$$ ole. i believe the family affair is making all the money. PLEASE get me a number
sorry for you

Allen, KY

#2 Nov 3, 2009
its always been a bad place for the elderly to live. you will probably have to get your loved one outta there and to a better place. its sad the way they are treated at any retirement home but stanford has to be the worst of the worst. i was hopeing that with the new remodleing and all they would set higher goals and have a better staff but old habbits are hard to change. best of luck to you
concerned

Danville, KY

#3 Nov 3, 2009
I wasn't sure where to begin looking for a number but start here....

If you suspect elder abuse, you are legally required to report it. You can report abuse at the 24 hour toll free hotline 1-800-752-6200, calls can be made anonymously.
LPNurse

Stanford, KY

#4 Nov 3, 2009
Try www.nursinghomereform.org they can and will help you
Interesting

Somerset, KY

#5 Nov 4, 2009
part of the family wrote:
Can someone give me a Phone Number to call to complain about this place. my loved one is being neglected, there are not enough employees to take care of all the people. one of the ladies said she was trying to get everything done but she had 24 people to take care of. now she can't even have a bowl of ice cream before bed, the budget won't allow it. she doesn't have much to look forward to now they take away her treat. where does all the money go we pay for that place. i have tried to talk to the people there and nothing is getting done. i don't believe they know how to run a business. that new man there is an a$$ ole. i believe the family affair is making all the money. PLEASE get me a number
i dont mean to sound defensive nor mean, but if i was very concerned my loved one was being neglected, i would spend as much time with them as possible all the time and do as much for them as I could do, even be there at her bedtime (if allowed) to give her a treat.
LPNurse

Stanford, KY

#6 Nov 4, 2009
It's simple people the DNS and the asst.DNS and the ED will recieve large bonuses if they keep cost down.So now you know the rest of the story,less people work equals BIGGER bonusThey are a for profit company.
CashMan

Stanford, KY

#7 Nov 4, 2009
In 2010 the minnum staffing bill will be brought forth again you want to see a change incourage your legislator's to support this bill it will require set Nursing staffing levels to take care of your family.
Concerned

Stanford, KY

#8 Nov 8, 2009
Well has anything changed or not!
Nothings changed

Richmond, KY

#10 Jan 1, 2011
I wouldn't put a loved one of mine in there. The nurses are good people but there just isn't enough of them to help everyone. But my real complaint about that place is that woman who is the supervisor for housekeeping. In two days she had two girls quit on her, she will curse out the housekeepers right in front of the residents, hell from what I was told one girl quit because her kid was sick with a 102 temp and left to take her kid to the dr and that chick basically told her that work was more important than the kids!!! Now that right there says something is wrong with that woman! Now if they can't let someone go to take a sick child to the dr then how are they gonna do the right thing with your loved one?!?! Something needs to be done!!!
lots of luck

Danville, KY

#11 Jan 1, 2011
until the people of ky wake up and make the elected officls pass some kinda law they dont have to staff enought cnas ,lobbist in frankfort make sure the people who owns the nursing homes dont have to spend anymore for help.and the people in the nursing home catch the flack.some for the cnas,have 20 to 30 people to take care of a day ,if they dont get it done the company will fire them .contact your elected officals to get a bill passed to stop having 25 people for 1 cna .the eldery are the ones who is hurting not the nursing homes they will get there money
peps

Richmond, KY

#12 Jan 1, 2011
my grandmother was there and we took her home cause they had her so doped up she didnt know nothing and cried all the time and we asked them why she was acting like that and they didnt know so we took her home and she was back to her self within 2 days i advised noone put ur famliy in a nurseing home cause when u couldnt take care of urself would they put u in a nurseing home
Ombudsman

Danville, KY

#13 Jan 1, 2011
Please go talk to the administrator first about your concerns. Then if you need additional help contact your ombudsman.

Go to this web site:
http://chfs.ky.gov/dail/kltcop.htm

An ombudsman is a volunteer position and they do it because they care.

Don't forget that the nursing home IS a business. They have a budget and expenses must be paid.

If your loved one is paying on a medicaid spend - down then you may be able to move your loved one to another home if you are not happy. If your loved one is on medicaid, then the state and tax payers are paying for it. And yet still you can move them to another home.

If you can affford it, hire someone to sit with your loved one a couple hours a week.

Also, think about volunteering at the rest home. Even one hour a week will be helpful. With our hectic lives that is hard to do, but reading the newspaper to a blind person or going for a
"walk" by pushing someone in a wheel chair up and down the hall will do wonders for ALL of the residents.

Can you donate a gallon of ice cream once a week to keep in the freezer for this person?

People go in to a rest home b/c those of us who work and raise children or are frail/sick ourselves cannot provide the basic care the loved one needs. But, please do not just think that you can take a hands off approach to this persons care. Be proactive. Visit often. Help by picking up tissues off the floor. The housekeeper can't be everywhere every minute there is a spill. Fill up the pitcher of water for your loved one. Get a warm wet wash cloth and clean your loved ones hands and face. Shave their face if they are male. Nursing Assistants work their butts off but they are only human.

Ask the Activities Director is there is any thing you can help do to make the residents lives of this home better.

Can you do majic tricks? Can you sing/play piano? Can you play bingo/call bingo? Can you bring fresh flowers and place on the dining room tables? Can you listen to stories of WWII and other relevant memories? Can you tell jokes or read a joke book?

I hope that your loved one will be happy and hope this helped.
No changes in sight

Macon, GA

#14 Jan 2, 2011
I heard that if you work in housekeeping you are not allowed to be sick or call in if you are ill and work there cause the supervisor wants to fire you and she will yell and curse at you in front of everybody and enbaress you and make you feel lower than dirt and that is what makes a person hate their job and not want to work there.
DarkHorse Supporter

Richmond, KY

#15 Jan 3, 2011
lol
Some One Who Cares1

Waynesburg, KY

#16 Jan 11, 2011
Please get your family out of that place. My mother died due to there neglgience.I reported everthing to administrator, activities director, director of facility, registerd nurses, nurses aides and house keeping. NOTHING was ever done about it. I was getting ready to take her out and had to have a procedure on my self, health wise; in the meantime she was found unresponsive, sent to hospital and never recovered. Now she is in heaven. So please take your loved one out of that place. They do not care about human quality of life . Only dollars and their budget so they can profit at end of year. FReally worry about the people that does not haver family members to even check on them. They are like zombies. I can not even drive by and even look at the place. Discusts me totally.
too much

Danville, KY

#17 Jan 12, 2011
This place is teriable. I was in seeing a reliative the other night and the aid said she had 25 -30 people to take care of. how can one person do that. they will not hire enought people to cover each shift or they are trying to cut back to save money.. people pay good money to be in that place and they can't have enough people to take care of them. what can we do? the person above talked to everyone and nothing was done
curious
#18 Jan 13, 2011
how is it there with the new administrator?
too much

Danville, KY

#19 Jan 13, 2011
she don't have a clue, same ones making the schedual and not giving people hours and not having enough people to take care of the old folks
curious
#20 Jan 26, 2011
whats going on there now
cool cat

Benton, KY

#21 Jan 30, 2011
too much wrote:
she don't have a clue, same ones making the schedual and not giving people hours and not having enough people to take care of the old folks
Take it from someone that knows, You ain't seen nothing yet!Hold on to what you got, cause you're going for a ride :)

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